If you go, make sure you have them give you a paper copy of what your monthly bill will be. They…read morelied to me and now will cost me over $3000 for the next 36 months. Make sure you get a copy in hand before you leave of what the monthly bill will be.

The worst day of this new year got a whole lot better when Jaylin from the Verizon Authorized…read moreRetailer, TCC store answered my call when my family was having some trouble. The store I USE to go to was closed and this young man was there for us, not only did he walk us through the whole policy, but he got us a great discount and more features that the other store decided not to even mention we had or could get. I'm not the smartest man in Kokomo, but I'm smart enough not to ever go back to the corporate store that treats you like a number and takes all your money with no rewards. Kokomo goes to this store ask for Jaylin and walk out with your head up high knowing that you are well taken care of.

Everyone talked too fast, too aggressive with the sales pitches and clearly had no idea what was…read moregoing on. Every time I come in this places it's new people. Must not be a real safe place to work. I liked the people that working there before much better. I hope they're doing well. I think we will try a new phone carrier.

"Amber Y" at the kokomo Indiana store was awesome and beautiful.my new phone work good.Hope too…read moreupgrade again soon.

Cricket's system is very outdated, switching from Verizon was a major pain for us. We saw online…read morethat we should be able to keep our numbers but that was not an option at all. Calculated an immediate savings for our family of five of nearly $300 a month vs Verizon however that was nearly a decade ago and times have changed. I have noticed the price differences for unlimited everything between carriers is seriously reduced. Cricket is still a decent carrier, offering good service with a top value compared to all other options. Going on 10 years with Cricket now, here is my verdict: Best wireless option for North America and doesn't dumb down to consumers or act like a snob like Verizon. Prices and coverage are fair, probably the only network with this balance. There is zero difference between what I notice currently everyday being with others on other networks. Every network has random dead spots, have yet to be with anyone on AT&T, Verizon, T-Mobile, or others that consistently keeps more coverage than I do. My sister has gone to Montreal and was glad to get great service and data at no additional costs or tweaks to our plan. The online account experience is smooth and intuitive for maintaining, tracking, and adjusting each part of our family plan. I am not happy with a five line limit. This is probably the biggest issue with Cricket. There's also no business or professional options offering faster speeds, enhanced 5G WIFI hotspots, or international coverage. I really want to see Cricket maintain its head ahead of the others in the next couple years as competition continues to evolve and bring in smarter better values options.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lafayette store today.

They repaired my phone screen and the camera came back with dust behind the glass so my front…read morecamera is ruined. Asked to fix the issue and they offered the service for $180

I brought in a brand new Super NES edition ds. Valued $250 new. I asked for $200 and she hit me…read moreback with $150. I ended up settling on the $150 to have straight cash, but wish I could've gotten a little more for such a collectible item. I loved the assortment and variety, but it is a little bit on the pricey side. There's a little bit of everything in the shop, and chances are, if you can think of it, there's a possibility it's there. Definitely one of my favorite video game shops based on variety. Lots of older and newer consoles, headsets (new and used), controllers (new and used), cameras, iPhone/android phones (lots of older models), and tons of video games, cd's, records, posters, and accessories for video games from throughout the years. The shop is a bit cluttered, but that adds to the charm. I've found over the years that the cluttered shops tend to have more of what you need, more of what you don't need, and things you didn't know existed. I thoroughly enjoyed looking through everything in the shop, as I am a bit of a "collector" of everything. Now on to the part of the Owner.. Reading the reviews ahead of time, I was scared to be met by a middle aged women with the personality of the Wicked Stepmother from Cinderella. When my girlfriend and I walked in, we were met with a "hello! How are you?" by the shop owner, who, after asking, is named Fran. Just like all pawn shops, she buys low and sells high, and I gotta respect the hustle. We had a chat for a while, and I ended up purchasing a Switch Lite from her. Overall, I really enjoyed my experience with the shop and it's owner. Fran is truly a nice lady if you're friendly and respectable towards her. I plan on making a trip to this shop every time I'm in the Lafayette area! My review breakdown: I gave her and her shop 4 stars. I enjoyed the shop and the "clutter" (treasure, in my opinion) and I enjoyed getting past the negative reviews on Fran and her shop. Will be back!

If I could give this business a ZERO I would! If you find yourself anywhere near this business, or…read moreare even thinking of entering this business , RUN, not walk, immediately in the opposite direction, The owner of this store knowingly sold my son a stolen (verified by Verizon) iPhone 5s for $100. When my son tried to use the phone, it was locked and could only be unlocked by a totally unknown owner so the phone was worthless. When my son tried to return the phone, the owner refused to take the phone back or to return my son's $100. We tried to work with the owner to explain the problem, but that only resulted in us being asked to leave the store. We refuse to be intimidated by this scam and filed a claim in Small Claims Court against this shop and the con-woman owner. I would suggest that you never do any business with this woman unless you are fond of potentially stolen merchandise that may or may not work, and you wish to never see your money again. It's similar to the old roach hotel ad, once your money enter her store and ends up in her hands, it will never come out again! BEWARE, YOU'VE BEEN FOR-WARNED!.

Great customer service and great deals. I always am satisfied when I leave here. It's a great phone…read morestore but you can also buy tablets and tv services.

I love these guys they are very helpful & will stand on there word when it comes to the phones I…read morenever had a problem been with them so long they are like family

This is the second time I have gone to Techy when my phone was not behaving appropriately. They…read morelooked at it right away, diagnosed it, fixed it, told me what to do next if I continue to have issues. I'm out of the store in 10 minutes! If you, like me, are pulling your hair out over problems with your phone, these guys will diagnose and give you advice on what to do next.Thanks so much.

I dropped in here to get a battery changed in my iPhone after another shop let me down. I walked…read morein. The tech was friendly and helpful. He was thorough and told me the cost before I committed to the service. He got the work done in 35 minutes. The work performed solved my problem. The price was a tad more expensive than other places. I appreciate that they were open, without appointment, on a Sunday afternoon. My only real complaint is that there is no place to wait inside this large store. It seems they don't want you hanging around to wait on the service to be completed.

Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

HORRIBLE. Dishonest. I have visited this location in the past. It is convenient instead of driving…read more40 minutes to FW. This time I went in to get a new phone for my son. New girl said they were BUY ONE GET ONE FREE. The manager came over to help us because she was having a hard time locating and pulling up our info. So he helped from there on. He confirmed deal and they only had one iPhone 12 max pro in stock and would have to order the other. No big deal because I was only upgrading my working phone because of deal (I mean why not right). I had to ring them up seperate he said because of one needing ordered. But confirmed deal and even made me wait after order so he could file some paperwork for deal. Said 1-2 cycles and it would be credited each month for the term of our selection. (Payment term on the one we purchased) no problem. After 3 months I called Verizon directly because it had not credited me yet. They said they couldn't help because TCC is a subcontractor basically I needed to go in. I did. Spoke to manager ...he said no I remember you and yes you got deal. Let me refile paperwork because sometimes they don't take it for a small mistake. Waited 30 minutes to do all that. Wait a couple cycles and it will go off. And you'll get a credit for what you've paid so far so basically you won't pay since it's been a couple months because your credit will be so big. Then nothing. So I call tcc and speak to someone because manager isn't in store each day. Left message. Called next week left message. My husband and I go in. He said what?! I filed the paperwork. Let me do it one more time. Sounded down right confused. Filed paperwork. Next month nothing. I Called Verizon. After 2 hours on phone with their supervisor she called TCC said they needed to call me because manager wasn't in. I would hear from them in 2-3 days. nothing. Crickets. I go in there, he not there. I call again this time I finally get him. Literally MONTHS to get ahold of this guy who is only one who can help. (They never will tell me when he's suppose to be in because he floats between locations) Says he needs to do digging and he'd call me back. Guess who NEVER calls. So here goes phone tag again. -well one sided phone tag. Finally he answers (regretfully I'm sure) and he says oh the new employee who helped you made a mistake, you didn't qualify for it. She didn't know. Now you know I said he helped from me from about 10 minutes into our first 1.5 long visit. I said no way. I didn't even need the second phone!! Mine worked. He said he'd call the owner and see what they could do. So, I waited. I called following week. He said oh she's on vacation I haven't spoken to her. So, he'll call me next Monday or Tuesday when she returns. Never. Not a single call back to Me. Not once. It was then November at that point I believe. (March to November!!!!). I speak to him AGAIN. He said well The new iPhone is going to drop so we're really busy but I'll see what they're willing to do for you. We will do something because that worker told you that. (Eye roll since it's was him) Nope. No calls. So I call again. A guy said oh he doesn't work here any more. OF COURSE HE DOESNT!! I explain situation. He informed me well the new manager probably can't help because he's just learning cell phones but I'll take your number and have him or the owner call you. (This guy was nice sounded understanding but obviously wasn't gonna be able to actually help me) You already know no one called me. I will NEVER buy from this vendor again. I don't care If I had to drive 3 hours I would. What a joke. Had they explained when I first went into the store about it instead of filing new paperwork I honestly would have asked them to take it back since I didn't neeeeed jt. I only did it for the deal. Who wouldn't. It was to be free. I've never dealt with a company who clearly just doesn't care. For months I've paid for this while being dragged along with mistake will be fixed. I'm sure my name was passed on. I'm sure they seen it on caller ID and didn't want to answer. I'm sure the manager threw my notes away. I'm sure the owner did the same. Who cares right? They got their money. If your employee talks me into a deal they should honor it. If they MANAGER sells the deal to me they should honor it. Simple, they should honor it and not try to pass the mistake onto a new employee who basically greeted me and showed me some phones that she kept asking him about. This place is a joke. Avoid it. Don't go there. Don't give them your money-sad they don't stand behind their word. Or call a customer back! And also, I think shame on Verizon to a point also. But this is about TCC.

The primary associate that helps me on a regular basis is helpful, courteous, and down-to-earth. He…read moredoes all he can to accomodate. Sometimes there is a bit of a wait, but it is worth your time. He really dives into larger issues fully, and addresses small issues quickly.