I brought my phone that wasn't working properly in. Tom figured out that most of my apps needed…read moreupdating, which he kindly did for me. Now, my phone is working perfectly. Thanks, Tom ~ you rock!

This Version store is the pits .. they tell the customer they don't have a bathroom for the…read morecustomers to use they tell us to go next store to another business and use their bathroom. I'm sure the business next store doesn't want Version customer coming in just to use the restroom. Plus the sales people always seemed like they are very un informed about the product. I sorry but I'm switching carriers

thanks Kyle, I didn't know how to fix my phone... I'm glad you explained that going to Apple or…read moreBest Buy will not save me money. Save me 60 bucks! Super appreciative of that thank you, nice job handling the queue as well, my friend and his son should be back in shortly.

Walked in to get new phone, their credit card processing was down, happens…read more Ralph, the rep assumed we would go to ATM and bring him cash, when I told him "that is an absurd assumption that we ll come back different day when their cc processing is working, Ralph got very upset and started to insult me, bizarre , rep is clearly mentally unstable

When the store manager says "I'm going to take your phone in the back and google what's wrong with…read moreit".... Yea cause I didn't already do that. 1 star for being honest and that's about it. I told him numerous times that I had googled and trouble shot everything and spent time on the phone with T-Mobile who told me to go into the store. I'm the one who suggested a new SIM card which ultimately fixed my problems so I'm gonna give myself those remaining 4 stars. I miss the original Nextel in spring grove, those guys actually did their jobs.

From the owner: Visit the T-Mobile store in Spring Grove and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2207 N US Highway 12 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Customer service and support. Fox lake Illinois store Nick ( the manager) charged me for a tablet n…read moredidn't give me one and then charged me for a phone that I hate n didn't want. What do I do now? Nobody wants to help me. They are gold diggers upgrading your service without anID! Best place to go for criminals

Manager and associates on fire! The guy is super sharp and…read morefast! This guy should be a district manager! Very impressive and outstanding customer service skills!! Wow!!

I called ahead of time like three times asking for different details like hours, service times,…read morepayment, etc, and the man was just so patient and kind. The service was great! The man was just so kind and understanding. Definitely recommend !!

I hope more people realize these are the businesses we should support. The gentleman fixed two of…read moremy iPhone 7s and an iPod touch. I refuse to run out and get the newest gadgets and I'd happily go back to a brick phone. I'll definitely be coming back to this place.