Great service, highly recommended , they fixed my iphone 6 the same day from a broken screen they…read morehave affordable prices

From the owner: We are experienced in Microsoldering everything from Hdmi ports, charging ports, connectors to…read moresmall IC components

We had to stop by and get a phone repair done. In the process of doing so the person who helped us…read morewas great and I would highly recommend coming here again!!!

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

Always receive outstanding service at this location. Every employee I've encountered is kind and…read morepatient.

Very disappointing experience with Luis at this store. I visited the week before and asked for…read moreestimates on porting two lines and buying two new phones (no trade-in), and I was clear about that from the start. He gave me monthly prices for both, but never mentioned that they depended on credit or that a down payment could be required. We even asked whether it mattered which of us was the main account holder, and he said it made no difference. When I came back on Monday, he charged eSIM fees and ported our lines. Only after the lines were already ported did he run my credit and tell me the monthly payments were about the same, but I'd also need down payments on each phone totaling over $1,000. I understand that approval can depend on credit, but that possibility should have been mentioned upfront, before our lines were ported, so we could make an informed decision. When we decided not to continue, he didn't help us reverse the port and we had to figure it out on our own with our previous carrier. It took us three days. Getting the eSIM fees refunded (for SIMs we'll never use) was just as frustrating. My mom went in on Tuesday specifically to ask what was needed and was told only my card. When she came back with it on Wednesday, she was told they also needed my ID since I'm the main account holder, and then a manager's approval. Luis didn't seem to know the refund process, and each time she returned with what they asked for, she was put back in line while other customers were helped. The manager never stepped in to help. Now I have to wait about 10 days to get my money back, even though the port happened instantly. Customers deserve full transparency before any process starts, and to be treated with respect. I would not recommend this store.

Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very…read morespecific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.

Jordan, the manager, was extremely patient when activating a phone for my sister. The system was…read morenot cooperating, the PIN numbers weren't working and the phone number and email address would not help find the account. Somehow, Jordan just kept plugging away and managed to get everything in order. we walked out with all data transferred and the old phone wiped. Kudos to Jordan for sticking with the task and making it happen.

Positive word of mouth from friends and family lead me to Chinatown Mobile to fix my cracked phone…read morescreen. I came in on a Saturday afternoon and had to drop it off and return since it was busy and took about 2 hours. The tech was the only one running the store and said that it would be faster on weekdays. Screen was fixed for $50, which is very competively priced. One thing to note that this is Chinatown, and there is no proper lines, so I would recommend walking up and getting acknowledged as next in line when you walk in. While I was waiting patiently for some ladies being assisted, several people came in, and basically cut in, which was annoying. Other than that, great job as phone looks and works like new again!

If you're traveling overseas, this is a good place to check out. Lots of electronics with different…read morevoltages...like hair dryers, curling irons, etc. The prices here are amazing...but they do have a no return policy that makes me kind of suspicious....

The store is amazing as you can get almost every imaginable electronic equipment out there. The…read morecustomer service is great. I recently got a few DVDs edited from the store and also gave a VHS for converting to DVD. I would highly receommend them. Shakeel, one of the store owners is great to work with.

This has been the best the best experience at an AT&T store that I have been to. I went in with…read morewanting to cancel service because the network has been so poor and when the manager greeted me she immediately acknowledged my issues. She and a sales rep took care of me and helped me with my issues. They didn't try to sell me on anything but ended up getting me new service for tv and addressed my concerns.

Came in to upgrade my phone and service. Made an appointment. They helped people who came into the…read morestore after me. I was ignored when I said u was next so I left.

It was time to stop dragging my feet and get a phone upgrade. I placed the order online for in…read morestore pickup and to get all data transfered. I cringed at the thought of how much of a time suck it might be so I called ahead to ask what the best time to come in would be. The store manager answered and said she would personally help me. Much to my suprise, I was greeted warmly, in and out in less than 40-minutes and everything transfered seemlessly. This is a flagship "Experience" store and fairly large inside. Everything is well designed, vibrant and clean. Overall it was the best in- store experience and I would highly recommend going on a weekday to minimize any waiting.

I went to the T Mobile store on Irving and Damen 6/26/26 for help with my voicemail…read more Julie, was the employee who gave me excellent service. She was patient and thorough. 5 stars to Julie for her patient service to a bewildered client. Toshiko Doi