Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

i got my screen fixed on my iPhone 13 very affordable and fast I definitely recommend anybody to…read moreget their devices fixed here!

only good thing about the repair was it was fast. my gfs screen never touched the same again…read more always had issues with having to double and triple tap things on screen before getting a response. paid 179 for a "cheaper" screen but all screens were cheap and plastic chinese reps. the battery he replaced also absolutely sucked and is already preforming like its only got 70 percent battery health. screen formed black blobs and pressure cracked due to being plastic. don't waste your money. get apple care for $20 a month you have 4-5 years before the device isn't eligible for it.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.

I'd give this location zero stars if I could…read more I waited in the store for at least 20 minutes without ever being acknowledged. When I arrived, two sales associates were helping other customers, so I understood there would be a wait. I was happy to be patient. What was frustrating was that during those 45 minutes, multiple employees came out from the back room, looked directly at me, and then walked away without saying a single word. No one greeted me, checked me in, let me know there would be a wait, or even said, "We'll be with you shortly." After waiting that long without any communication or acknowledgment, I finally gave up and left. A simple greeting and a quick update would have gone a long way. Unfortunately, this was one of the worst customer service experiences I've had at a Verizon store. I hope management addresses this because customers deserve to at least be acknowledged when they walk through the door.

I came into this location today as an existing Verizon Business customer intending to BUY 1-2 new…read morephones and add additional lines to my business account. Instead, I left without purchasing anything because this was genuinely one of the worst customer service experiences I've had. Before coming in, I had spoken with Verizon Business customer service multiple times over the past couple of weeks about the plans, pricing, and deals available to my business account. When I explained what Verizon had told me, the representative immediately disputed it and essentially told me he knew better because he worked on the sales floor. He even took me over to the large display to "show me" that what I was saying wasn't correct--only to initially pull up consumer plans. He then admitted they don't deal with many business customers. Eventually, he found the business section, where the pricing actually started showing the per-line changes I had been trying to explain. But being wrong wasn't even my biggest issue. His attitude and communication were. He repeatedly fast-talked me while I was simply trying to understand exactly what I would pay each month. I asked him multiple times to slow down. I even said, "Explain it to me like I'm stupid," because I genuinely just wanted a clear breakdown of what I was purchasing and what my monthly bill would be. Instead of simply slowing down and answering my questions, he became increasingly condescending and combative, repeatedly interrupted me, and then accused ME of being combative. While I was calmly explaining that I had been nothing but kind and was simply asking questions, he interrupted me yet again. I spoke louder for the final couple words of my sentence so I could actually finish what I was saying, and he immediately told me I could leave if I was going to raise my voice. So I left. I walked into a Verizon-branded store prepared to spend money and add recurring lines to my existing Verizon Business account. I walked out because a salesperson somehow turned basic questions about pricing into an adversarial interaction. I don't expect a salesperson to know everything. I DO expect them to be willing to listen, slow down when a customer asks them to, verify information they're uncertain about, and treat someone attempting to give their company money with basic respect. I hope management reviews this interaction because this was completely unnecessary and cost the store a sale.

Took phone in for screen repair but he messed with the battery and now I have to charge it every…read morefew hours. He must've taken the perfectly fine battery out and put a bad one in its place so that I would have to come back and replace it for another 80.00$. My phone battery was fine before he touched my phone! It's definitely a SCAM! Go elsewhere!

My iPhone 11 was broken screen. I called them they said they can fix it with in 10 minutes. It was…read moredone by 9 minutes. And price is really good. I want to recommend them.

Great customer service and great deals. I always am satisfied when I leave here. It's a great phone…read morestore but you can also buy tablets and tv services.

I love these guys they are very helpful & will stand on there word when it comes to the phones I…read morenever had a problem been with them so long they are like family

I had to come to the Apple Store because my fell out of my hand and ended up having green light on…read morethe screen. Thank goodness I had apple care, so I had to go to the Apple Store but before going I had made an appointment. I only had to wait about 5-10min from when I walked into the store and told them who I was and what I was needing until the person came to check out my phone. They had noticed that didn't have the part to fix my phone that day but said the item would possibly be a week or so before it came in. The employee was great at explaining everything to me. It ended up being two days later the part was in and I was able to get my phone fixed. I didn't have to pay anything due to having Apple care. It took them about 2 hours to fix my phone so I left the store and came back. They had my phone ready and the screen looked like it never was messed up when I picked it up. I was happy about the wonderful customer service and also how organized the store was. I had bought wall cube because I noticed my phone had been charging slow which the guy explained to me what the issue was and recommended for me to buy a cube in order to assist with that issue. Since buying the cube my phone has been charging like a champion!

What is the point of making appts when you can't get anything done? Only response was basically you…read moreshouldn't have taken an appt @ 6:40 if you wanted something done today. Then why have late appts? So now make another appt to drop it off and a third to pick it up. Ridiculous. Not very customer-forward. They care less about the people in for service or here for pick up than they do for people who are buying new phones.

Thought my phone's USB port was broken but it was just dirty. 2-minute diagnosis and fix!read more

Everything! Great prices and fast service!…read more They even called to advance the date of my repair since they had received the part! Great and kind employees too