Like all companies they have a shortage of workers but they keep up the support we are used toread more

Flower Mound location is horrible. Go to another store all together. They don't know what they are…read moretalking about and sell you a fake benefit to a credit card. Horrible

PLEASE BEWARE!!!! Took my phone to the Garland location(this store is owned by the same owner) to…read morerepair a cracked screen(paid $120 plus tax). When I got the phone back my screen was not working properly and my flashlight and camera were broken. I took it back the next day and was told they would order a part to try to fix it. Well, almost 2 weeks later and five visits up there no parts were ever ordered and they are refusing to give me a refund. The man working there says I have to get with the owner(about a refund). He would not give me her number or an email only told me days she would be there. The days he told me I went up and of course she wasn't there. Anyways, now I'm out a $120 plus tax and I have to take my phone somewhere else to have it fixed. Anyone considering using this place PLEASE find another place to use.

Switched from a different carrier to Verizon, all my phones ported over except mine and tried…read morefixing it over the phone several times. Went to this store location which is closest to where I live. Samantha fixed my issue in less than 30 minutes.

Isaiah is the most helpful employee I've experienced at this store. I came in, again, after a week…read moreof not having a phone due to set up complications. He did his best to understand the issue and worked until he fixed it. He is an asset to this company. Was going to leave a 2 star review due to a lazy employee but Isaiah saved the day. Thank you again!

They listed a Ring Stick Up Cam Elite Camcorder on Back Market and sent me an Indoor Outdoor Ring…read moreStick Up Cam, Battery operated. I called and asked them to do an exchange for the correct item and they stated they are only accepting returns. I told them their listing was wrong. They don't care. Scam... They sent me a USED, $55(new price) camera in place of a $199(new price). They charged me over $100 for what what supposed to be a Refurbished Elite and sent me USED Junk.

I highly DO NOT RECOMMEND buying any item from this SELLER! This company is a big SCAM! I've…read morerecently purchased a Samsung Galaxy Tab S9 FE, which was locked and prompted the following message 'Device has been locked due to unauthorized removal from Verizon inventory.' This tablet seems to be from Verizon inventory with unauthorized removal. Additionally, this tab is being monitored and accessing live location by BricTECH and Sennco DPC. I'm uncomfortable with the potential privacy implications, especially for my daughter, who I've bought this tab for. When returned, the SELLER indicated that they don't do replacement or anything. I had to return this item at my own cost, unnecessarily! I highly do not recommend this SELLER!

Well my mother in law locked up her phone the young man who helped us out was great…read moreHe wasn't able to reset it due to my suegra not setting up A Google account so She buys another phone 4 in 5 years But not due to T-Mobile Operator error in this instance

We just traded in our old phones tonight and Celeste was great. She handled both our data transfers…read moreflawlessly and we're both happy with our 16 pro max iPhones. We love T Mobile anyway. Best carrier we have ever had. .

This is the best MetroPcs in the area! Stop by and see Xiomara she is very knowledgeable and…read moreprovides great Customer Service!

From the owner: We are an Authorized Metro By T-Mobile Dealer. We sell Name Brand Phones & Accessories. We provide…read moreTop Quality Customer Service. Visit us Today!

Now I see the $79 price point, my screen has yellowed, gotten white marks on the display, cracked…read moreand even half of my screen fell out of my phone. Super disappointed.

From the owner: Screen Replacement For All Mobile Phones, Tablets, and Smart Watches. Battery, Speaker, Camera…read moreReplacement. Water Damage Cleaning, Tempered Glass, Phone Case and Accessories.

I had the pleasure of coming across this store when looking for a family plan. On 3/8/2026 Sid was…read morethere! And he took very good care of my sister and I. His professionalism and generosity was outstanding. I would recommend coming here if you're having any issues or wanting to upgrade. The customer service as great and very friendly atmosphere. Thanks AT&T!

I genuinely hate AT&T they always have hidden fees and will lie to you in your face about how much…read moreyou'll actually be paying ...0/10 I can't even switch my provider because other companies are always scared to take a customer from AT&T . They'll lock your phone and force you to stay with them unless you buy a brand new phone with another company.