I came in to help with trading my phone. Jason was very nice and extremely helpful. I was in and…read moreout within 20 minutes. Thank you for your service Jason!

Disgrace to military members! Signed up with AT&T two years…read moreago with the military discount which was an amazing deal! TWICE now my military discount has fallen off with no explanation. The first time they simply applied it back and credited me the money. The second time it raised my bill 150$ and when I called, they behaved as if I need to "prove" I was former military. Not only is that offensive, but now I'm jumping through a ton of hoops to get the discount back! Tried to upload my ID and it keeps saying its to big of an image I travel for work and this is inconvenient to swing into the store. So I asked them if they can credit it back until I get back in town to physically go up there and show a damn ID! They won't even do this! AT&T you're a disgrace to your military members and should be ashamed of yourselves ! Switching companies as soon as I get back! #GoNavy

Manny and Nilda are excellent customer service reps. Very patient and knowledgeable. We have…read morealways had great experiences at this store.

Great service at ATT Store In Summerville. They waited on me…read moreright away. The employee answered all Questions and helped me decide on phone and plan. It was past his lunch hour and he stayed helping me. So i went outside and brought him a Pizza.

Store Manager Lexi and associate Jadan were very rude and not helpful at all. Claimed they are not…read moreowned by AT&T and they did not have to help me. Stay away from this store if you need help. I need help with a package I missed and needed their help. I asked if they could call UPS and was told no it was my fault I missed the package.

This AT&T Store location on State Road in Summerville is a well managed store that has everything…read moreyou need for phones and service. The store is convenient when you are in the area and need to make that stop. I have had a good experience every time I have been here.

Do not recommend this store or AT&T anymore. I used to have the $45/month unlimited prepaid phone…read morefor a few years and never had any issues until my phone broke and I had to get a new one. I was told they don't offer the iPhones anymore on this prepaid plan inshore and I couldn't wait to order a phone online - I had to get a phone that day. The manager of the store, Judy, was pretty nice and got me set up on a plan I was told was also not a contract (turns out it is) and with a "free" iPhone 7 as part of a back to school special. I was told the cost of my plan would be $70 including tax and that the special (the phone being free) would take a couple of months to become effective. My first couple of bills had the $15 charge for the phone itself, but when I received my third bill, it was still there. So I called to ask Judy why the deal hadn't taken effect yet, why am I paying for a phone I was told would be free? Also, Going from $45/month to $70/month was hard enough for my budget, now it's stuck at $96 something and this is not what I wanted or what I was told I would be getting. She told me I'd have to talk to ATT retention. I talk to someone there and they point out how lovely it is for a store manager to expect them to fix her mess up, but then tells me I'll have to talk to the store manager again because each store has their own deals and Judy will have to apply that and that retention can't help me. I also talked to someone else in customer service before I talked to retention and this guy told me I'd have to talk to the store manager also and not just an associate, and I told him that I bought my phone from a store manager and had been dealing with her since and he told me no I hadn't, that definitely was not a manager. So I even called back and what DO YOU KNOW, she is the manager. So that guy told me to call the store manager. I did. She said theres nothing she can do, call retention. I call retention. Nothing they can do, they say call the store manager. I call her AGAIN and there's apparently nothing she can do. How does no one in this company know what the heck is going on? I spent 3 hours on the phone last week being told I can't be helped by each party. Is there not anyone that knows how to fix a problem? This has been the most ridiculous experience and now I'm stuck in a plan I didnt want with a phone I wouldn't have gotten had it not been "free". I will say the manager has still been pretty nice, but there has still been no resolve of the issue. Stear clear from here. I'd rather get a carrier pigeon to deliver handwritten letters to people for me than deal with this nonsense ever again.

Still have not received my "free iPad" for the promotion after buying a brand new iPhone and glass…read morescreen. Anyone else had this problem?

I went to get a warranty replacement for the screen protector on my cellular phone. I found the…read moreprocess easy and the transaction straightforward. The space was small but neat. The employee assisted me promptly ensuring my issue was resolved.

The gentleman at this establishment is point on. I went to the store In Beaufort and the part…read morewasn't in. They called the Summerville store and they had the part. .!!!! The guy's was very Quick and Efficient. You have a New Loyal Customer Meeeeeeeee

The T-Mobile was very knowledgeable on different mobile hotspots. I was looking to get rid of my TV…read moreprovider due to increase cost of internet and TV. T-Mobile was able to provide information on possible options including mobile hotspots and home hotspots possibilities for my internet and streaming TV. They were very friendly and well rounded on customer needs. No pressure on getting their products. The store was very clean and inviting. Waiting time was short and parking close to the store.

I've had it with the poor customer service at this Goose Creek location. This store is clearly only…read moreinterested in new commissions. If you have a billing issue or a phone problem with an existing account, don't bother walking in--they have zero interest in providing solutions for loyal customers. They never have phones in stock for existing customers, yet they are happy to "find" them if it involves a new line of service. It is a "no-help" zone for anyone already on a plan. The staff is unfriendly and dismissive. The breaking point was when the salesperson actually recommended that I go to a different company instead of helping me resolve my issue. If the staff is telling customers to switch to a competitor because they can't be bothered to do their jobs, then this location has no reason to be open. Save your time and head to a corporate store that actually values your business, because this one certainly does not.

Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

Will not accept a returned T-Mobile internet router after service cancellation. The email clearly…read moresays you can drop off in store or mail with UPS. This store is listed as one that will accept a returned router. T-Mobile needs to clean up their processes so customers are not running all over town trying to close out an account.

From the owner: Visit T-Mobile Goose Creek cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

The phone was fixed quickly and He even understood and was kind when i was late picking the phone…read moreback up. I think the phone looks brand new. I called 4 places and Aloha gave me the lowest quote. I recommend this company for any of your repair needs.

I had a faulty charge port on cell phone installed by another company in another state. Davi…read morequickly diagnosed my problem and repaired it within an hour. The part that was giving me difficulty was improperly installed and he simply reinstalled it correctly. Since there wasn't any parts used from his inventory, he did not charge me. Furthermore, he gave me a courtesy call a few days later to ensure that my phone was properly charging. You honestly don't see that type of service from businesses anymore. If you need repairs on phone or other electronic devices, give Aloha Tech@ Goose Creek a try. I will be telling all my friends about this hidden gem. I sincerely wish this business owner the best of luck in the future.