By far the best retail experience I've ever had at a Verizon Store!!…read more I took my wife to this location to add her to my account and buy her a new phone. Alex T was our representative and it was nothing short of outstanding service, had us in and out in around 20 to 25 minutes. It was as smooth of a transition for my wife as she has ever had. Alex even transferred her service for her after a different store told her she would have to do it herself. Keep in mind she isn't tech savvy at all and it stresses her out causing anxiety usually! He also tried to transfer all her old phone data over to her new phone, but her operating system was too old so they wouldn't communicate. Which we understood, the local Verizon store also told us that their wi-if wasn't strong enough to transfer her phones info for her, and said they couldn't help us. Little did we know that wi-if wasn't even necessary to sync them together. So again thanks Alex and this store for still doing great business!! Highly recommend them!!

Awesome service and always helpful. I have been here many times over the years and they always make…read moreme feel comfortable and at ease!

How stupid do you have to be to drive a company van recklessly on Trolley Rd at 9am. Do you not…read morethink people aren't paying attention. You could've caused an accident with the tailgating and weaving in and out of traffic speeding. Don't put our safety at risk because you were running late. As a company, you should be aware that many people have dashcams and if you caused an accident a lawsuit would probably end your company. If that was my employee, he would be fired on the spot!

I am so happy with my new phone system that Trident Communications set up for me! I'm now able to…read moreplace people on hold (with hold music), transfer calls to my associates and have a separate voicemail for my cell phone and office extension all from an App on my cell phone. I can't speak highly enough about the crew at Trident Communications.

Want to thank DMarcus for helping me restore my phone...love this place and all they do to helpread more

From the owner: Switch today & enjoy America's largest 5G network.read more

We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

Having difficulties even loading this page... This is the WORST ISP I have ever had. I pay for an…read moreupper tier package and consistently get outages. I didn't receive any equipment because the employee stated it was "fiber" and I would get my service through WiFi. STAY AWAY FROM THIS ISP.

You know how going to a phone store can be: a time suck, like a black hole, with employees who are…read moreless than thrilled to be there. Bianca changed the experience for me last week. I popped in, with two kids in tow, & she was helpful & compassionate, mentioning she has littles at home. She worked to help solve my issue & gave my kids some fun T-Mobile gifts. Hopefully all the employees are as kind as this woman. I will be asking for her by name next time!

wont give me a replacement phone for my phone that is INSURED. kept deleting my claims saying its…read morewrong. The SYSTEM is filing them under what is appropriate for charger port broken. bad company