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    AT&T Store

    2.1 (26 reviews)
    Closed 9:00 am - 9:00 pm
    Updated over 3 months ago

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    8 years ago

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    9 years ago

    It took over an hour to pick up a phone payed online. Didn't set it up correctly. V v pissed tbh.

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    T-Mobile

    T-Mobile

    2.0(4 reviews)
    0.3 mi
    Virtual estimates
    Shipping

    Tmobile is pretty horrible, overall, but walked in to get help with sonething. I had Sprint for 20…read moreyears, but now am stuck w Tmobile, due to the merge. Not gonna bore you with all the horror stories my friends and I have accumulated over the years from dealing with this fraudulent enterprise, but I literally just walked into a store devoid of customers. The place is open for one more hr. The guy there is working on sonething with a mgr perhaps, on speakerphone. He asked me how I was doing, but couldn't be bothered to tell me how long he would be and couldn't tell the person on the phone there is a customer in the store. I walked out. These young people are clueless as to how customer service works. My next rant will be to the FCC, bec. of the way Tmobile jerks people around. Good luck if you're stuck witn them like me.

    I joined T-Mobile 6 days ago, I had service for 3 days at which point my service was suspended due…read moreto concern for fraud. I have called customer service countless times, gone into the store, and sent emails to get this sorted out. All anyone can tell me is that the fraud department has to handle it. Of course, they won't connect me to anyone in the fraud department. I have heard I'll have to wait anywhere from 24 hours to a week for them to get in touch with me. In the meantime one rep actually suggested that I get a pay as you go phone if it's that big of deal! As a brand new customer you would think T-Mobile would do a little more to improve my experience! You would think that someone from T-Mobiles fraud department would contact me as promised! I am at a complete loss of what to do. A friend, who knows I switched told me she didn't think I was getting the texts she sent, I told her I certainly hadn't since my service was suspended. Ironically, she told me her husband has been trying to get her to switch to T-Mobile, I just laughed and told her I wouldn't recommend it. So, there are 5 more lines they won't even getting. In all, this has been the absolute worst experience I have had with a cell carrier and I wouldn't recommend them to anyone!!! Once my contract is up (or maybe even before) I will be taking my business elsewhere and recommending the same to EVERYONE I know!!!

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    Verizon Authorized Retailer - Russell Cellular

    Verizon Authorized Retailer - Russell Cellular

    3.7(3 reviews)
    4.5 mi

    I also like and appreciate the time they spend with you. Explaining things to you and comparing…read moreproducts, etc. However, sometimes you will have to wait a while to speak with the pharmacist, because he's doing the same for the customer before you. I also appreciate that they realize the costs of vitamins, supplements, etc, are very expensive and will try to find a way that will provide you with the most relief, in the most inexpensive way they can. I also like that they use their reference books to do this, ie, finding 2 items that when combined, may allow me not to have to purchase a third item instead. I also really appreciate them referring to their reference books for safety, when prescribing herbs, etc, especially for people who have certain conditions where for example, a prebiotic might not be a safe choice. They are the best when it comes to apothecaries!

    I wanted to buy a new phone today, online it said the store was open from 12pm-7pm. I drove to the…read morestore before I had to go to work and when I pulled up at 2pm the open sign was lit up and there was a clock that said the employee would return at 12pm but there was no one there and the doors were locked I had tried calling earlier in the day 5 times and got no answer so I assumed maybe they were just busy. I found out after driving there that they were closed. It would have been nice if they had left a message saying they were closed for the day because it wasted my time. I know some stores are temporarily closed due to Covid-19 but seriously if you say you're open online you should probably be open!!

    AT&T Store - mobilephones - Updated May 2026

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