We have been having our iphones and ipads repaired at 123 for years. There was a time where we…read morewere nervous about our devices being opened and repaired but not any more. Lucse has been great repairing all our digital items. Best in the business.

VERY DISRESPECTFUL, worst experience I ever had at a phone repair shop. Asked for a screen…read moreprotector and received a cracked one. once I showed him it was cracked he proceeded to just tear it off and told me to leave with threatening security. I then tried to scan the QR code to leave a review and HE COVERED IT WITH HIS HAND. DO NOT GO HERE AT ALL!!

They contacted me to pretend they were going to investigate and fix the issue. I haven't heard back…read morein weeks. What a joke.

spent over 4 hours shifting a personal phone account to a business account after the convinced me…read moreall my promotions would stay the same. lost them all, bill tripled! went back and watched them "fix" them, another 4 hours and still promos were not carried over. Verizon corp cannot help fix their mistakes. leaving Verizon because of this shop.

Bottom line: Terrible service. I spent 30 minutes trying to give this store my money and was…read morecompletely ignored. I came in for a phone case and screen protector. Even though several associates made eye contact with me when I walked in, not one person said hello or asked if I needed help. I found what I needed on my own and stood at the register, but still, no one came over. After 30 minutes of being ignored by the staff, I put the items down and walked out. Unprofessional and a total waste of time.

I came into the AT&T store around 7:30 p.m. to make a bill payment, but the experience was…read morecompletely unacceptable. The store was still open because closing time is 8pm, yet the staff had already shut down all registers and kiosks and refused to help me. If the store is open until a certain time, customers should be able to receive service up to that time--not turned away because the employees are ready to leave early. This kind of customer service is disappointing and needs to be addressed by management. Definitely not the level of service I expected from AT&T.

John is awesome. Super talented and knowledgeable. Fixed out iPhone battery with no issues, and…read morequickly.

Service Requested for my 4th Gen IPAD Pro usbc port broken…read more The Quality from John is superb. The Value he added to his work is honest, integrity and great work ethic. I will bring in my iPad Pro for him to replace the usbc port that was half working. I highly recommend John. Extremely professional and extremely nice. I've visited so many of these cellular repair shops and they either rip you off or charge you an arm and a leg. Not this guy. I highly recommend anybody from MOCO and Fredrick area to go to this guy because he stands by his business and is a good man. I have nothing to say other than all positives. He is a 10/10! My iPad wouldn't charge but he explained it still works but I would have to need to replace it eventually which I will with John. Thank you sir. I will see you again.

I also like and appreciate the time they spend with you. Explaining things to you and comparing…read moreproducts, etc. However, sometimes you will have to wait a while to speak with the pharmacist, because he's doing the same for the customer before you. I also appreciate that they realize the costs of vitamins, supplements, etc, are very expensive and will try to find a way that will provide you with the most relief, in the most inexpensive way they can. I also like that they use their reference books to do this, ie, finding 2 items that when combined, may allow me not to have to purchase a third item instead. I also really appreciate them referring to their reference books for safety, when prescribing herbs, etc, especially for people who have certain conditions where for example, a prebiotic might not be a safe choice. They are the best when it comes to apothecaries!

I wanted to buy a new phone today, online it said the store was open from 12pm-7pm. I drove to the…read morestore before I had to go to work and when I pulled up at 2pm the open sign was lit up and there was a clock that said the employee would return at 12pm but there was no one there and the doors were locked I had tried calling earlier in the day 5 times and got no answer so I assumed maybe they were just busy. I found out after driving there that they were closed. It would have been nice if they had left a message saying they were closed for the day because it wasted my time. I know some stores are temporarily closed due to Covid-19 but seriously if you say you're open online you should probably be open!!