Cell service has gone downhill in recent years, along with customer support. they only redeeming…read moregrace is if you complain and threaten to leave you can get discounts, and they have good deals on phones/watches. just got my daughter a free iphone 16 pro and a free apple watch 10 with phone trade in. The discounts are the only thing keeping me there, i even got t-mobile home internet for double the prices i could pay for verizon internet because i want useable internet

I was told if I switched over from my old service to them that I would be saving $30 on my Internet…read moreand only paying $35 on my new service. Now they charge to $238. With hidden fees, I feel like these people should be held accountable for everything to do. Do decide to go here please bring a hidden recorder so you can document for yourself what they say rather than what they do because this is just a scam.

I'm incredibly disappointed in my experience with Cell Phone CPR on Coliseum Blvd. I brought in my…read moreiPhone 14 Pro Max to have the camera lens replaced--a minor crack from a drop months ago. The phone had been working just fine, and I only wanted to be proactive in getting it fixed. Fast-forward three days after their repair, and the same lens is cracked again, despite no drops, bumps, or accidents. I took it back, assuming a business with "CPR" in the name might stand by their work. Wrong. They claimed the crack was due to a "puncture" and refused to honor their warranty, even though I had done absolutely nothing to cause damage. I asked what good a warranty is if it doesn't cover a repair that clearly didn't hold up, and they basically shrugged it off. Honestly, I would have been better off keeping the original, lightly cracked lens than paying for a replacement that failed within days. Do yourself a favor and take your business elsewhere. I wouldn't trust this place with a phone case, let alone a repair.

Very helpful. Called and spoke with Cody, arranged for my handicapped brother to come in and they…read morechanged the SIM at no charge.

My sales associate Heather was amazing. She helped me step up my e-mail on my new IPad. She was…read moreextremely professional, polite and eager to help. She also paired my new iPhone watch to my phone and spent time to set up my fitness app and show me basic functions of the watch. It was a pleasure working with you today.

excellent Customer Service. Great value. Friendly staff. I…read morerecommend this store specifically over all the other stores in the surrounding locations.

My internet service "started" on 10/20, it is now 11 days later and I am still not connected -…read moreHappy Halloween! After countless useless chats with their awful AI chatbot "Giga" (which does not even allow you to type half the time), and fruitless conversations with customer support in another continent, I have been told I will be connected to internet in 72 hours - but frankly, I am not holding my breath. My advice - do not agree to their services unless they send a technician to your house to install the internet. If you choose the self install option and something goes wrong, it will be nearly impossible to get a real, local human on phone that can come to your location to troubleshoot. Once you go from potential customer to paying customer, their treatment of you changes. EDIT: Per the response of the comment from Frontier, I reached out to their Facebook account and was able to get connected to a real human, who created a ticket for a technician to come out to my house on 11/05 and fixed the issue. So far no internet problems. I wish I didn't have to reach out through social media in order to get effective help, but I am happy with the internet speed I have. EDIT2: They wanted to charge me to 150 dollars for hooking up the service they are charging me for, so I had to connect to customer support who waived the fee (screenshot attached). I strongly recommend never going with self install unless you are 100 percent sure it will work.

We have been trying to lower our expenses due to our age, and we realize that frontier was…read morerelatively expensive. We have been trying to cancel our service so that we can go to a lower price service. This has been taking more than a month or longer. They will not give us a disconnect service trying instead to get us to go to something cheaper from them. We want to leave frontier their service stinks and their coverage is horrible.

Stopped by the store at 10:30 this morning to make purchases. There was a sign on the door that…read moreread, "Be back in 20 min". I will not be going back.

This store is an absolute joke! I went in because my iPad wasn't working unless it is connected to…read moreinternet; but we pay for it to work all the time. The guy looked at it for two minutes and told me that it should work. I told him that it wasn't working and that there was something on the back end that they needed to do per the last AT&T person I talked to. He said it was fine and nothing was wrong with it and didn't do anything after that. So, I went to my car and was on my iPad and it told me I couldn't do anything unless I had Internet access, then I went back inside him and showed him that it wasn't working. He again said, I didn't need internet. He deleted the message that said use Internet. He told me he could access my account but needed my drivers license. I told him that I forgot my purse at home that day (my fault) He said he couldn't look up my account. I said AT&T is so frustrating and as I was leaving the store and outside, he screamed at me that I shouldn't be driving without my drivers license. Didn't know AT&T were also the driving police.

Noah provided exceptional service. if you ever have trouble working with this company and you need…read moresomeone who listens to you and tries to meet your needs, ask for Noah. He is the man!

I stopped by to trade my phone in, the employee told me that he wouldn't be able to help me today…read morebecause they close in 15 minutes. Thats some amazing customer service if I say so myself. I couldn't believe it. in my industry when a customer is there to spend money or has concern you do what it takes to make sure that said person has been taken care of. He let me walk out the door, I'll never be back and truth be told I will probably just switch my phone carrier. Great Job Guys. keep up the fantastic work, I'm for certain that's the model Verizon want to be the face of their company.