Came in today to fix an issue about using apps on my I Phone. Very helpful young man. Was…read moreknowledgeable and got the phone working with my apps up and going. BRAVO Quick, great and wonderful people.

Cell service has gone downhill in recent years, along with customer support. they only redeeming…read moregrace is if you complain and threaten to leave you can get discounts, and they have good deals on phones/watches. just got my daughter a free iphone 16 pro and a free apple watch 10 with phone trade in. The discounts are the only thing keeping me there, i even got t-mobile home internet for double the prices i could pay for verizon internet because i want useable internet

I'm incredibly disappointed in my experience with Cell Phone CPR on Coliseum Blvd. I brought in my…read moreiPhone 14 Pro Max to have the camera lens replaced--a minor crack from a drop months ago. The phone had been working just fine, and I only wanted to be proactive in getting it fixed. Fast-forward three days after their repair, and the same lens is cracked again, despite no drops, bumps, or accidents. I took it back, assuming a business with "CPR" in the name might stand by their work. Wrong. They claimed the crack was due to a "puncture" and refused to honor their warranty, even though I had done absolutely nothing to cause damage. I asked what good a warranty is if it doesn't cover a repair that clearly didn't hold up, and they basically shrugged it off. Honestly, I would have been better off keeping the original, lightly cracked lens than paying for a replacement that failed within days. Do yourself a favor and take your business elsewhere. I wouldn't trust this place with a phone case, let alone a repair.

Very helpful. Called and spoke with Cody, arranged for my handicapped brother to come in and they…read morechanged the SIM at no charge.

I recently switched my phone plan over to AT&T. It was a bit of a hassle and I had a lot of hoops…read moreto jump through but the District Manager, Korey, made it so easy for me. The staff was so helpful and accommodating. Korey went above and beyond to assist me. Thank you, if you need any AT&T service, visit them first!

From the owner: AT&T, serving over 81 million wireless customersread more

My sales associate Heather was amazing. She helped me step up my e-mail on my new IPad. She was…read moreextremely professional, polite and eager to help. She also paired my new iPhone watch to my phone and spent time to set up my fitness app and show me basic functions of the watch. It was a pleasure working with you today.

excellent Customer Service. Great value. Friendly staff. I…read morerecommend this store specifically over all the other stores in the surrounding locations.

I need just phone service in a nursing home for my mother…read moreHaving a wired phone near her is important, as navigating a cell phone has become difficult. They get lost, turned off, and the charger gets lost. I was shocked to find the price to be $43 / month for just phone service. That seems very high, unlimited phone calls on her cell are only $17 / month. Is there a better provided in South Ft. Wayne IN?

Left Frontier and can only say service and cost were the worst. Paid $104.99 per month for 500/500…read morewhich when I measured it was always less that 300/300. Dropped signals buffering everyday. Reaching someone by phone was impossible. No office to visit either. Changed over to another provider and now have 1GB/1Gb for $50.00 a month. No increase for 5 years with unlimited plan. Best wireless signal I have ever had. Frontier sucks!

I would NEVER recommend anyone to do business at this AT&T franchise facility. The rep we dealt…read morewith (JosephB), was rude, lied to us, attempted to overcharge me (we caught it and ultimately made him correct it), and added an unwarranted surcharge to the account (we were later able to remove it with a call to ATT customer service). When we called the manager (Jose) the following morning, his exact explanation was that unless the employee threatened or harmed us physically, cussed at us, or stole from us, he didn't care. Safe to say where the rotten attitude flows down from.

Stopped by the store at 10:30 this morning to make purchases. There was a sign on the door that…read moreread, "Be back in 20 min". I will not be going back.

Noah provided exceptional service. if you ever have trouble working with this company and you need…read moresomeone who listens to you and tries to meet your needs, ask for Noah. He is the man!

I stopped by to trade my phone in, the employee told me that he wouldn't be able to help me today…read morebecause they close in 15 minutes. Thats some amazing customer service if I say so myself. I couldn't believe it. in my industry when a customer is there to spend money or has concern you do what it takes to make sure that said person has been taken care of. He let me walk out the door, I'll never be back and truth be told I will probably just switch my phone carrier. Great Job Guys. keep up the fantastic work, I'm for certain that's the model Verizon want to be the face of their company.