I cannot say enough about Sky who worked with me today! I had transferred out of MetroPCS to…read moreanother carrier, ONLY because of coverage area. I have always loved Metro. Anyway, Sky LITERALLY spent close to 3 hours with me. He even got on the phone with my new carrier to try to resolve the issues. This young man deserves high praise, and I am in hopes that his superiors see this review. He is amazing, and, I only wish that I could have stayed with Metro, in order to be able to have his support. Thank you, thank you, thank you!!!!! Nikki Main....

UNDER NEW MANAGEMENT. The new guys in their are great! Check them out for cell phone repairs and…read morecases for the latest phones

Honestly everyone there was very helpful and it was an easy smooth transaction. Donavan and Cameron…read morewere super helpful

Its not often a store deserves only one star but this one is an exception. Our salesperson made up…read moreso many things and our bill was twice as large as we anticipated. After half an hour with Verizon customer service we finally corrected all the activation issues. While they were happy to help sell us the new phone, they were completely uninterested in talking to us when we came back with questions a few days later.

Average Metro PCS store. The main location on Woodward is the best location but if you live near…read morehere this one will do. Okay phone selection.

Not the best Metro PCS store and not the worst either, I just moved here and I needed a new phone…read moreso I went here. Ok, selection, fast service, and the usual Metro prices.

Kyle and Fred are AMAZING! They were quick, patient and extremely knowledgeable about every…read moreproduct. Our family will definitely come back to them for all our needs in the future!!

So Fred the manager is "The Man". After starting new wireless service and being screwed up pretty…read morebadly by a field agent who shall remain nameless( I'll keep my petty side at bay for now), Fred was able to get me in touch with someone who could help untangle this huge messy ball of yarn of confusion that "The Field Agent" wove. This journey started April 8th and I walked in to my local ATT Corktown location and met a nice young lady who did her best to help but we didn't get far her manager wasn'tin on that day. Fast forward a week later I went back because hey may the manager is here today. VOILA! There he was Fred. I explained the mess as best as I could to bewildered facial expressions mixed with pitty and confusion. I gave him the names that I had, he deduced the info like Sherlock Holmes and AhhHa came up with someone to contact. He sent and email filled with my information and the nature of the issue. This was a Friday so he said let's give them until about Tuesday to contact you back. We'll Tuesday co.es and goes so I call back to the Corktown location and ask for the manager. I'm thinking may He can give me a name or number of someone I can contact myself.. He wasn't in the office that day But the same nice young lady who was well aware of my situation took my number down and said that she would give it to him. I don't know what happened in that time but I didn't receive a call back so a couple of days later I called back myself and this time I got Fred he was in. I let him know that no one had contacted me so he sent another email and he left a voicemail and he CCed Someone else. We think maybe this will get the ball rolling but in the meantime he gives me a telephone number and says Try this it might work when the automated system asks what you need say cancel my service service.. Then you're gonna go through the prompts to get to an agent when you get to an agent see if they'll be able to assist you. I spoke with someone They started working on my account we get 30 minutes in the line disconnects the person doesn't call me back I get frustrated but I call back anyway finally I get someone Jolie and she's able to help me.. So after A month and a 1/2 of getting nowhere Fred was able to get me from 0 to someone someone can help me in less than 20 minutes on his phone call. Thank you so much and the staff there are really really helpful.

went up there to have my port fixed and get a new case cost was extremely affordable and servi was…read moreexcellent highly recommended

This place is a scam. They use low-quality Chinese parts to fix phones, and despite having real…read morepeople working there, everything is overpriced. The environment is filthy, with roaches on the ground. I would not recommend this place to anyone!

Gamestop sold me a corrupted used game and was unwilling to aid me with a return they were totally…read moreuseless. STOP reselling other peoples garbage, I didn't have my receipt. I understand that policy, these PS5 game are very expensive they insist on you registering with them so they can bother you with ads and overburdening you by using your data. The gaming community need a new gaming store Gamestop has out wore it usefulness. now I see why many of their stores are closing. with their 9ver price games and cheap made 8n China goods that they over price us. I left them with their damaged game and chalked up as a $50 loss but I will give them a bad review everyweek until I feel satisfied

I stopped in today to pick up a few things before Valentine's Day for my partner. I know absolutely…read morenothing about games so I was pleasantly impressed to meet Garrett, who is educated when it comes to the products and intel of the store. It was clear to me that not only is he a expert gamer but he was able to break it down to someone green like myself. Like I said I knew nothing but he was able to guide me through the process and allow me to make the best decision for myself. I hope he is recognized for his talent.

I tried to have a phone activated. I did everything that I was supposed. I've been to the store…read more I've did it online. I did it over the phone with an agent. They do not understand what you're talking about yet. They want to charge you an arm in LA to do Service for nothing. The lady put me on mute on her end and then hung up on me. No I don't recommend Metro by PCS anymore. They have gone downhill drastically and I've been with them 25 years.

This is the BEST Metro PCS store I have EVER been to!!!!...........This guy lowered my girlfriends…read morebill down by $40 bucks & NOTHING changed, hooked up my phone for almost $100 less than it would have cost, helped out a friend of mine & wave so many fees it's almost unbelievable (IDK if they'll wave fees for you, just saying he did it for me).........Skip all other Metro PCS's & go to this one. Just my honest opinion

Cricket is an upbeat environment with awesome employees that relate to the customers needs. My…read morephone bill is extremely affordable and my phone is nice and durable too