i bought a phone online, they didn't even have it for sale, they took my money anyway and told me…read morethe phone was being shipped and what day it was coming, and to find out that the day it was supposed to come I looked up my order to find that it hasn't been shipped. I called got ahold of a customer service and was on the phone for 6 hours and was transferred to 15 diff representatives and was not helped nor was I refunded. every time I tried to get it resolved, they didn't know what to do so they transferred me or just hung up on me

they have been accommodating and amazing as they have helped my family with faulty phones and…read morebilling issues. They went above and beyond on numerous occasion!

I usually refer Metro by T-Mobile as Metro Ghetto. I take it back the Clermont location is awesome…read more I always receive great customer service in an era where customer service is almost non-existent. There is this gentleman that works there that is South American and does a phenomenal job. He is such a professional and a gentleman. I needed his assistance about an international SIM card I bought. His answer was very truthful and helpful.

From the owner: Switch today & enjoy America's largest 5G network.read more

We went in looking for a new phone because my husband's phone wasn't working. Unfortunately they…read moredidn't have what we needed but the girl helped us solve the problem with our current phone. We were able to change his number and fix his voice mail. We really appreciated her help!

These are so called sales people. No idea of issues with phones when you bring them in. Also, she…read moresays one thing and find out they lied. Twice. Poor excuse for an employee. Had to go to another Cricket retailer to find out phone issues.

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

Ryan, Chris, and Fran are the best! The patience and service they exhibit are way above average…read more They far exceeded our expectations. We experienced issues with a phone and a difficult warranty exchange, but they were able to take care of it and resolve all issues. I decided to switch carriers and come over to T-Mobile because of the experience at this store.

I have never had a good experience in a T-Mobile store until now. We were greeted when we entered,…read morethe entire staff was helpful and knowledgeable. They helped us with our issues, answered questions, made recommendations and were just spot on. I wouldn't walk into another T-Mobile store. It's further away for us but worth the trip.

Jacob was fantastic in helping me transfer lines. His customer service was great, everything was…read morequick and efficient, and I'm so happy with my purchases. We walked out with the new iPhone upgraded, phone case, screen protected, two chargers and a brick for them. I will never go to another AT&T and this will definitely be my home location now. Thank you!

first off they are not ATT they look like they are and will not tell you that they are not they are…read morea company called Prime Communications. they do not stand or back anything they sell. the people in the store are rude and not helpful there job is to separate you from your money number one. not to give customer service. if you need to buy a new phone please go to the ATT corporate store in Orange city, they back what they sell.