CON MEN!!! 0…read morestars!!! Actually, they should give ME stars!!! In August my husband and I went in to upgrade his phone with our existing plan. The guy, Jason, was helpful enough and even told me that I could get a free phone because of the BOGO deal. I got excited and chose my phone. They had to order it and said they would call when it came in. 11 days later they called for me to come pick up my phone. While I was there we discussed a lot of things, including me enrolling in auto-pay to save money and we discussed adding smart family to my plan. Nobody mentioned me upgrading my plan. I got my next bill and was hit with another activation fee for my new phone (fine, Verizon likes to squeeze every dime out of you) and a 2nd device payment (wait....what?!?!). My phone was supposed to be free!! Turns out I had to change my plan and PAY MORE EVERY MONTH to get the free phone. After a few weeks with numerous phone calls and promises that the remaining credit for the phone would be put on my account I received my next bill... Another device payment... I reached out to Jason again yesterday and was promised a call back after he figured out what was going on. I never received a call back. I called again today and Jason wasn't in so I asked for a manager. I was told he was at another store and no he didn't know the number. I searched and found the number to contact him. I called and since the manager wasn't there I asked to leave a message but the guy kept me on the phone trying to man-splain it to me. I persisted that I still wanted to leave the message for the manager just as the manager walked in the door. I heard him telling the manager I wanted to speak to him and then proceed to argue with him about needing to speak with me. Finally, I got to speak to the manager, Michael, and he appeared to be trying to get me the credit promised to me for the phone. Throughout the day we spoke for over 2 hours total and he kept trying to convince me to get this other plan because it is a better deal(saying regardless of the outcome of the phone credit I should get the other plan because it's cheaper for me). He slipped up though and I caught him. He accidentally revealed that he withheld the information that my current plan gets a 22% discount for the company I work for and the new plans don't give those types of discounts. So it WOULD be cheaper for me to stay with my current plan. Finally, he tells me the credit isn't going to happen and the phone is out of the return period. JERKS!! SCAM ARTISTS!! LIARS!!

The staff is courteous and knowledgeable. Helen always greets you with a smile and resolves any…read moreissues.

scammed me out of $300. Got my device fixed and it broke the next day. refused to fix it or give me…read moremy money back.

Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

John is the best! Knowledgeable, helpful and honest. Call him you, won't be disappointed.read more

This is an update from my previous review of Computer Island on Kent Island. After much waiting…read morefor the agreed compensation for a Microsoft program I was forced to buy because John , the owner I assume, didn 't return my calls. I finally got LESS than half of the actual cost. The entire process of trying to get a response tfrom John was well over a month!! The work they did do was well done and Leslie the tech/ receptionist was extremely helpful and friendly. Kathy Veltman

Sam was absolutely wonderful! We came into the store because my daughter's phone screen was…read morecracked, and from the moment we walked in, he was friendly, professional, and very helpful. He told us the repair would take about 20-30 minutes, but he finished even sooner than expected. The repair was done quickly and the phone looks great. It's hard to find customer service like this these days--Sam was knowledgeable, honest, and made the entire process stress-free. We truly appreciated his efficiency and positive attitude. I would highly recommend Sam to anyone needing phone repairs and will definitely return if we ever need service again! Thank you, Sam, for the excellent experience!

Prompt response to my inquiry. Same day appointment for less than others had quoted me for a…read moreiPhone screen repair.

Brand new business just open for like a year. The owner and his wife are super nice to us when we…read morestopped by getting a phone for international use. I found them on Facebook market, he is very responsive and give me reasonable price for the phone. They also sell sunglasses.

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Good communication. Repair was done on time and for a fair price. Nice clean office but parking was…read morea bit of a challenge. I will use them again if I need a phone repair.

Courteous and very helpful! They ordered and replaced my camera in maybe 20 minutes once the part…read morearrived. And, when the new camera failed they replaced it again right away!

Changed my batteries, repaired screens and charging port. Affordable and good service…read more It is a little hard to find. Go in the store on the left side of the listed address and you will see a cell phone work bench.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

extraordinary service by these guys at Mobile2Mobile They helped recover my lost data on the iPhone…read more16 Pro Max, which was liquid damage. Apple Store couldn't do anything for me and just recommended buying new phone. My data and pictures were priceless to me and for this reason, I am forever grateful to these guys here in . Thank you so much. A+ Come see them!

Ali rocks! He wasn't sure if he could fix my phone but was willing to try. Walked out a happy…read morecustomer an hour later. Great guy, reasonable price. Nice clean laid back environment.

Came here for them to take a look at my iPad Pro charge port as it was not charging. I had done…read moreall the things on the internet: cleaned port with tooth pic/ tooth brush, tried different cables and power blocks including my 60w MacBook charger, , and hard reset. Still unable to charge iPad Pro. The technician plugged in his charge port diagnostic device and showed it was normal. And had current draw. The iPad was able to charge using his cables and power blocks. No fee was charged for that service. Service was quick and friendly. I still got home and was unable to charge my iPad Pro with my existing blocks, but using one of the same cables it seems to charge when connected to my MacBook. So maybe it has something to do with software communication or the usb c controller

I went to the store because I was having a problem with my cell phone. The gentleman took a look at…read morethe phone and within a minute the phone was working again. It turned out it wasn't a big issue going on. He fixed the problem free of charge. He could have taken advantage and made up something so he could charge me a fee, but he didn't. I appreciate the honesty and competence. You don't find much of that these days.