josh helped us set up 2 phones. the phones were older and not available by t mobile. He suggested…read morewe order it and bring it back and they would transfer the data and get everything working properly for us. Everything went great!

If i could give it zero stars I would. The worst experience. They haven't always been the best but…read morenever too horrible, but today was horrible. The worker opened late, finally unlocked the doors and then unlocked the door, looked at us, and didn't open it. We went it and she said nothing, then after we said good morning, her response was "what do you need?" We were going in to upgrade our phones so that's what we told her. What she basically said was she'd just wait to upgrade that way she doesn't have to do the work and that way she can sit there and be lazy and eat her holiday breakfast burritos that were sitting on the counter. Wouldn't even pull up our account until we made her. Then still continued to tell us don't upgrade since the 12 is basically the same as the 14 or to just go to apple. The absolute worst customer service experience I have ever had from any place, not just a phone place. This location might as well get shut down

I have a new Lenovo Think Station that crashed. Lenovo came out…read moreand replaced the mother board, the crash corrupted the boot. I tried to get a new boot repair disc from Lenovo. But after many "I am sorry" and "thank you for your patience" I finally took it to Computer Fixx in Eden Prairie. John explained that they have several possible ways to get the files recovered and get the computer going again. After a day and a half, John called and said the computer was ready. They had checked the computer over completely. They found that Lenovo had put the incorrect mother board in and some of the other configurations were also incorrect. John and his team get a FIVE PLUS rating from me for both their honesty and speed in which they fixed the computer. I highly recommend John and his team for the work they did and could not be more happy. Lenovo sure is not IBM, in fact far from it. Roger S

I have a lap top that I rarely used, but suddenly was in a position which required its constant…read moreuse. As luck would have it, it fell off the couch and hit the hardwood floors hard. it stopped working properly. I took it to Computer Fixx in Eden Prairie and I couldn't be more happy with the results. John was amazing! Turns out my computer gave him a run for his money and he would fix one thing, and another would go wrong. He covered all additional fixes under warranty of the original, very reasonable, payment. He didn't give up until I had a fully functioning laptop. I couldn't recommend them more highly. Fast, friendly effective service at a very reasonable price!!!

The young man who works in Eden Prairie is very kind, patient, and efficient! I always refer other…read morepeople to the shop too. He deserves a raise as he is usually by himself.

Leila was extremely helpful and knowledgeable. She helped replace screen protectors efficiently and…read moregave us lots of additional information that was awesome.

Tech Danny from the Chanhassen, MN field office was amazing. Super friendly, knew what he was…read moredoing and assured me that the problem I was having would be fixed. He was absolutely right! What an amazing experience I had, and what a valuable asset to the Mediacom team Danny is. Definitely 5 stars. Thank you! Peter

We've been a customer since we moved here in 1997. Customer service still hasn't improved. Due to…read moreroad construction in my neighborhood, I've had numerous outages. The last couple times I called them, they said it was my outdated modem. Then it was old box for cable TV. The serviceman arrived today. We've been without service on TV & Internet since Tuesday - - 5 days! He said our cable had been cut. MediaCom knew this all along and lied to me. Probably due to a backlog of other service issues and outages. MediaCom has a "help wanted" sign in front of their local office. The representative at the front desk of my local office is very nice, helpful and knowledgeable. So is the service guy who came out today. Otherwise, this is the most dishonest company I've ever had to deal with - - and I've lived in New York.

Short version. Apple iPad Pro had wine spilled in it. Unit would not charge or connect to PC for…read morebackup, otherwise OK. I took it to Apple Ridgedale and was told unit was irreparable. Took it to ubreakifix near 7 and 101. They told me what MIGHT be wrong with it and what it would cost, and then took unit in back to take a preliminary look. 15 minutes later, they brought it back, explained that the connector was "pretty dirty" and that they cleaned it and it was now charging just fine, and I could see that the battery was indeed higher than when I brought it in. I asked what I owed and was told it was no charge because it was a quick fix. The unit is now home and charging and working just fine! I have used them before and their service was fast, reasonable and professional.... This store is now my first go to for anything electronic needing repair.

I went to get the free diagnostics for my Xbox controller and when I dropped it off they said they…read morewould call me the next day with what was wrong and the cost to fix. A week later with still no call, I had to call them and they said that they had already fixed it and it was $70!

Great place and great small business. If you have computer issues, take your electronics here…read more Ernest does a great job!

From the owner: Here at ComputerFixx, we don't sell out of the box solutions. We will listen to every case, large…read moreor small, and tailor a solution that fits you. We have fast, reliable and professional services for all your devices, laptop, PC, Mac, tablets & smartphones. Diagnostics, advice, networking and on-site visits available. We offer many services, including virus/malware removal, iPad/smartphone/laptop screen replacement, PC optimization, DC jack repair, data recovery/backup/transfer, software/hardware installs, etc., no job is too big or small.

I had some items printed at the store and was not impressed with service. I stood at the front desk…read morefor almost 15 minutes along with other customers as no one was there attending the front. I even tried to look around and ask someone for help but couldn't find anyone. Was a little disappoint with the wait but my prints did come out well.

Drew in the Tech Center was friendly and helpful and made the TSA precheck process a breeze. He…read morehad a smile and great attitude.