Drew in the Tech Center was friendly and helpful and made the TSA precheck process a breeze. He…read morehad a smile and great attitude.

I had some items printed at the store and was not impressed with service. I stood at the front desk…read morefor almost 15 minutes along with other customers as no one was there attending the front. I even tried to look around and ask someone for help but couldn't find anyone. Was a little disappoint with the wait but my prints did come out well.

- The Best Buy website said my order would be available for pickup same day, as soon as the item…read morewas purchased, the timeframe changed. - Zero customer service - unable to contact store employee via phone. - Zero customer service - when contacted via text message, no reply at all to my message. An agent didn't even join the chat until after hours. - Further attempts to receive my package in a reasonable timeline have been unsuccessful - it is now estimated over two weeks for an item that was supposedly "in stock today, ready within 1 hour" With the possibility of "if it doesn't show up by x, we'll issue a refund". - Absolute joke of a service. One should be able to call a store and figure out an order without days of corporate 'we got your money, good luck contacting a human.'

This one is to Best Buy Corporate and its creditcards provider. I have been a member for 20+ years…read moreand never had a problem. Sometimes bought only one item or none within a year and my card was always active. Yesterday I was purchasing a Laptop online and the website declined my payment several times so I called their 1-800 number on my BestBuy Creditcard just to find our they closed because I didn't buy anything for the last 6 months. I asked if they can reactivate my card but their answer was for me to re-apply and get a new one which means have my credit pulled and run leaving a hard inquiry that will affect my credit. Beware of Best Buy now because if you do not buy anything for 6 months, they will force you to re-apply and affect your credit just to have their creditcard. I wanted to take advantage of the 0% but I couldn't get it and I refused to re-apply as they were telling me was the only option I had. I am very disappointed and from now on I will avoid buying anything from Best Buy.

Leila was extremely helpful and knowledgeable. She helped replace screen protectors efficiently and…read moregave us lots of additional information that was awesome.

The Eden Prairie store opens at 10 AM. I made an appointment for 10 AM. Showed up, the door was…read morelocked. Waited until 10:20, still locked. Very disappointing

Received top notch service here. It took just a 5 minute visit for Rick to fix my Galaxy S10. Would…read moredefinitely go back again.

This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest…read morelocation for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me. With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue. My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of. I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian! This is for uBreakiFix leadership, please replicate their kindness and professionalism.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

We have been going to this Verizon store for years and they by far have the best customer service…read moreand are so quick! They are also super helpful and don't try to rip you off.

My new IPhone 14 would not allow me to text iPhones and Androids at the same time. I worked with…read moreApple and they couldn't fix. Today I went to Verizon in Chaska and worked with Charlie. He knew just what to do! He placed a call and in a few minutes my phone was fixed. Thanks so much for your help! Great customer service.

Helpful, knowledgeable service-very reasonable repairs while you wait. I was able to get a necklace…read morerepaired same day-they also have watches and gold chains for sale-good prices

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

Tech Danny from the Chanhassen, MN field office was amazing. Super friendly, knew what he was…read moredoing and assured me that the problem I was having would be fixed. He was absolutely right! What an amazing experience I had, and what a valuable asset to the Mediacom team Danny is. Definitely 5 stars. Thank you! Peter

This is quite literally the worst company I've ever had the misfortune to run into. If you can…read morechoose a different provider in any capacity - DO IT. We did not have an option in Deephaven, MN - since we moved in during December, we've been averaging 10-20 hours of random down time a week. My wife and I both work from home, and it could not be more unbelievably frustrating (we have bad cell reception at our house, so 3-4 times a week I have to drive to a coffee shop or work from a parking lot because of this). Mediacom should owe all of us tens of thousands of dollars in lost time from all of their outages. It is hard to imagine there's a company that could maintain this level of downtime - that their network is so unreliable feels impossible. RUN the other way if you have any possible option to do so!

Short version. Apple iPad Pro had wine spilled in it. Unit would not charge or connect to PC for…read morebackup, otherwise OK. I took it to Apple Ridgedale and was told unit was irreparable. Took it to ubreakifix near 7 and 101. They told me what MIGHT be wrong with it and what it would cost, and then took unit in back to take a preliminary look. 15 minutes later, they brought it back, explained that the connector was "pretty dirty" and that they cleaned it and it was now charging just fine, and I could see that the battery was indeed higher than when I brought it in. I asked what I owed and was told it was no charge because it was a quick fix. The unit is now home and charging and working just fine! I have used them before and their service was fast, reasonable and professional.... This store is now my first go to for anything electronic needing repair.

I went to get the free diagnostics for my Xbox controller and when I dropped it off they said they…read morewould call me the next day with what was wrong and the cost to fix. A week later with still no call, I had to call them and they said that they had already fixed it and it was $70!