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Verizon

3.2 (18 reviews)
Closed 10:00 am - 9:00 pm

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10 months ago

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3 years ago

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Verizon S.

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3 years ago

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7 years ago

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Verizon Customer Service

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3 years ago

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5 years ago

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Verizon Customer Service

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5 years ago

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Verizon Customer Service

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7 years ago

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Verizon Customer Service

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12 years ago

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12 years ago

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12 years ago

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12 years ago

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11 years ago

I came here to switch over to a new plan and add a plan! Everything was quick! Customer service was awesome! Everyone here is great! :)

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11 years ago

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12 years ago

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9 years ago

Best Verizon store in the country! Hands down! Lots of cool tech toys and great customer service.

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11 years ago

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11 years ago

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Review Highlights - Verizon

I left the store outraged and furious with the terrible customer service and decided to try the Mall of America location.....

Mentioned in 2 reviews

Read more highlights

North Star Fiber

North Star Fiber

(4 reviews)

The internet speeds are really good as promised. You wouldn't get such good speeds for this price…read more The 2 stars are just due to reliability. This is August and already this is the 4 day this year where we haven't had internet for whole 24 hours. Outages impact whole apartment complexes and not just 1 home. With Covid and WFH, this wasn't expected. I would pay a few $ more for more reliable connection.

Okay, so I agree at first that they are a pretty good deal but after using them for a while and…read moreespecially their customer service, I mean, between them and comcrap, it is crap A or crap B. I had been using them for almost 5 years and then one day I got a complaint that said I was "attacking other computers". Now I am a computer and programmer but I am also highly ethical about it and find hacking for malicious purposes utterly reprehensible. So after the accusation I searched my network top to bottom, checked for malicious programming, rootkits, Trojans whatever and found nothing. So I thought nothing of it but I became suspicious about it. Then I started using a vpn and I got another complaint, this was a dmca. I thought this odd that they were able to tie a dmca to my ip when I am using a vpn and not downloading things. So I went on, tightened security, checked all computers and did a reformat of every computer well then I got another apparently. They did not notify me, they just cut my service off at home. The first communication from them was that they cut off my service after I was forced to contact them. They said I had to call in to talk to them. Next they locked my account so I could not remove my credit card number so they could continue to charge my cc while not giving me service. So then I called in angry. The first guy said I had to talk to customer service and he would put me on hold and transfer. 30 minutes later no one so I hung up. Called in again, this time the phones are unable to transfer me but someone would call back....they never did. Then I called in later, this time they cut me off because I went to a website they did not approve of so they cut me off and I was supposed to get called back and again they did not...and still they have no problem charging my credit card. Even worse now, they have changed their story 5 times about why they cut off my service. They will not give me service nor will they give me my money back nor will they stop charging my credit card so yeah...crap A or crap B!

USI Fiber - how usifiber internet cut through our sprinkler pipe

USI Fiber

(50 reviews)

Uptown

I want you to know that I asked the customer service rep who assisted me this week for any and all…read moreways that I could share my strong, positive feelings about the customer service provided by US Internet. Once again, I had service that well exceeded my expectations when having a problem with both my internet and phone service. On the recent occasion, I sent an email to the customer care team about my internet outage, and almost immediately got a cell phone call from a representative. He said he saw the email, and wondered, maybe we could work more efficiently together if I was available by phone. He worked with me patiently to explore and fix my internet problem and then took even more time to work on a problem with my phone service that we identified while talking. Throughout the process he was professional, efficient, courteous, and extremely patient. This exceptional service is consistent with every interaction I have had with this company, and I plan to find other opportunities to amplify my continued confidence in this company and appreciation for its customer service. Before switching from Comcast for internet service, I asked friends, colleagues and neighbors about was the customer service the company provided and I can honestly say that I have never, ever experienced the level of prompt, professional and courteous service I have received from this company. Nice work USI!!!

T-Mobile ruined this awesome company and service... went from amazing customer service to the…read moreclassic transfers seven times and still not getting anywhere. So disappointed, loved USI.

Bloomington Phone & Internet Authorized Dealer

Bloomington Phone & Internet Authorized Dealer

(1 review)

I've got CenturLink internet service for my elderly parents 83 and 78 years old and only because we…read morecouldn't get other providers in the apartments where they live. After we got the service, troubles for my parents just started. CenturyLink decided send my parents one of their junk modems for $114 even we didn't ask them to. We sent the modem back to CenturyLink and they admitted that they received it. But then strange things start happened. CenturyLink keep sending my parents bills where they included the modem telling them that they have to pay for the modem even after they admitted they received it. On December 8th my mom died, but my father's trouble with CenturyLink didn't stop. They decided to send him a nice Christmas and New Year present, telling him that they are going to shut down his Internet account. Internet is the only think that keeps him connected to this world. My parents were married for over 56 years, after mom died my dad was severely depressed and in this situation CenuryLink keeps sending him their demands for the modem that we ALREADY RETURNED! We couldn't reach for them during the holidays due to their offices were closed for the holidays. So tomorrow on January 4 , 2016 my dad's internet will be shut down, and only one thing I can do about it is to write to yelp.com about the wonderful people from CenturyLink. Thank you CeturyLink for making my father's life at his age MISAREBLE. You really deserve a negative grade for you "wonderful" customer crevice and attitude toward senior citizens.

From the owner: Qwest is now CenturyLink.read more

Verizon - mobilephones - Updated May 2026

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