I cannot even say enough about Matt!!! He is above and beyond with his patience and…read moreprofessionalism!!!! Verizon is lucky to have him!!

I used to embrace change. Maybe it's a phase, but there are certain things I dread these days…read more Getting used to a new phone when I so eagerly embraced the new technology with my last purchase....it was love at first sight when it allowed me to check in on Yelp...is just one of the things I dread. And as anyone who knows me knows I'm technology challenged. (Kate...if you're reading this you improved life when you showed me I wasn't sharing my check ins. I had no idea why no one ever liked one of my check ins.) But I put on my big girl pants and headed out to rectify that time was passing me by and my phone belonged in a museum. When they stepped up to help me they tried not to snicker. (and no...it wasn't a flip phone-or a blackberry). And everyone working here was so friendly and helpful. And patient while they walked me thru the process. Which wasn't slow. I even went to the bar and had dinner while waiting for my photos to load (Yelp photos of course.) It was kind of slick how one of the personnel kept adding little boxes to my pile, like I couldn't live without a charger you just lay your phone on. I pushed back when he added a pink cover. Do I look like I would want a pink cover??? This $hit is not cheap...I kinda gulped when I got the total. Oh well, it's not everyday you upgrade your lifeline. It's finally ready and I bring it home and start the hooking to blue tooth, setting up voicemail, downloading apps, etc. And I notice it's not fully downloaded. It's say's turn it off and try again. Over and over. Sigh. So I headed back. They've never seen that happen before. Of course it would only happen to me. (Wonder why I don't like change?) And it's closing time and will take several hours. So I head home and send Bob up with it this morning. They had to replace it with a new one. But once again they were helpful and friendly. And called me on my land line when it was ready (yes...I am one of only a few that won't give up their landline. Don't snicker) So two days and two phones later I'm getting pretty comfortable. But if I have any questions I know where to go to get them answered. Life is good.

Sunday from Boost was absolutely amazing. Got me an incredible deal with phone and accessories I…read moreneeded. Helped me recover my accounts and everything. Best service!

Switch to a different carrier disable our boost number and I get a email saying it was turned back…read moreon! If you want a conartist carrier go to boost mobile. We had/have nothing but trouble with them, they pocketed our money after we paid our 150.00 bill so we had to pay even more money when we was with them, never helped us when we needed help, now they reactivated our number with out us knowing ! Me and my boyfriend are calling corporate tomorrow morning about this

Ben's battery will not answer their phone. Going to take my business elsewhere where customer…read moreservice starts by answering the phone for questions. Highly suspect their high ratings is from the ownership and employees.

Everything was excellent the service was good & he's very fair & willing to help you in the best…read moreway possible

I took my wife's phone to another nearby cell phone repair service to get the screen replaced…read more They replaced the screen but damaged an internal part. Then her screen broke again. This time I went to iFixandRepair inside Walmart, because I had heard good things about them. Everyone was right. The service was super friendly and really quick. He had me on my way within 20 minutes or so. I had been skeptical about using this business because it was inside a Walmart, but I had no reason to be. The pricing and service was excellent. I'll be going back...but hopefully not soon.

the only thing fixed on my iPad is the glass screen which is what I paid for but now my iPad 6…read moreisn't usable because not only does the home button not work correctly but the touchscreen doesn't respond consistently. I wish I would have taken the $181.00 that it cost to repair and put towards a new one. I've taken it back to them once because the colors were off and now the home button and touch screen do not work properly. I've tried contacting them again and was told someone would reach out but it's been over a month and I've heard nothing. DON'T WASTE YOUR MONEY

Has to be the worst customer service I have ever encountered…read more The representative's response was "S happens"

great products but AWFUL customer service. The counter rep made it non verbally clear to me that I…read morewas interrupting whatever else he was wanting to do. I requested a car fob battery replacement and a new key to be cut and he silently did so. Second key works great but when first usifob about 2 hours later it didn't work. Returned back to store and explained what was happening and was told by the same rep as before "what do you want me to do about it?". uhh, fix it! It was working with old battery at first visit (just bought the used car and wanted to start ownership with new fob battery). He said nothing, took the fob to back room and about a minute later came out and said he had used the wrond battery the first time. And that was that. No apology, no courtesy check to ensure it worked, nothing. I walked out and ensured it worked and drove off. Maybe he's the owner's son or something...

I came in to upgrade my phone. I was greeted with smiles and a willingness to help. Jaquayo…read moreCraver was the associate who took me under his wing and helped me through the process. He explained everything and answered all my questions with a smile and kindness. He went beyond to make sure I was comfortable with the process and make sure I had no further questions or concerns. Will truly visit this store rather than the one closer to my house. He made all the difference in the world. I will happily travel the extra miles. Thanks Again Jaquayo Dee Johnson

They completely conned me and admitted that the 2 previous employees that I had dealt with were no…read morelonger with the company and it wasn't by their choice. And the manager of the store was not able to resolve my issue and I decided to end my business dealings with them. I will say that the only thing I enjoyed from them was their Internet however after I added a phone to my services from this location, I never had the full amount of bars indicating that my Internet was in fact actually functioning properly which baffled me. If I could rate them in the negative digits I would, however that isn't an option. And I noticed after suggesting to someone that I may protest their business practices, suddenly I was no longer able to even text which leads me to believe that do in fact see who and what is being said! And yes I probably will be labeled by them as a disgruntled former client and that's actually very accurate however I have forgiven their actions and they will have to answer to a higher authority than I.

I had a terrible experience with Batteries Plus. I ordered a key fob, and it took three weeks…read more still don't show. had to ask for a refund. then had argue with guy to get all my money back.--way longer than expected. When I went to another store to get it programmed (after confirming over the phone that they could do it), they refused once I arrived. I wasted 45 minutes driving there for nothing. It seems like every store has its own rules since there's no consistent policy. Very disappointed with the lack of professionalism and poor communication. The Miller Lane and Bellbrook stores need better management. will never shop there or any batteries plus

My phone needed repair. I took it here and Brian took great care of me @ no charge! Saved me from…read morehaving to buy a new phone.

All of it went well. Only two-person wait. I went first thing in the morning, before noon. Everyone…read morewas nice, and their computer was acting funny, but process was still fast, and that wasnt even their fault. Overall, prices on certain stuff is a little high, BUT, I found a super good deal on pre-roll, one gram. Buy one get one half off. I am talking about two huge joints for $15, $18 out the door, man, I gave them the whole $20. Keep that.

Wonderful and helpful staff. Glad to see a dispensary in Middletown finally! The converted bank lot…read moreis terrible for parking but that's my only complaint.