We were in Bentonville for a day killing time before a timed visit to Crystal Bridges, so we…read morestopped inside the T-Mobile to look at the Apple Watch 6 specifically to see one in person. Due to the raging pandemic, we seldom make our way out to business to shop, but decided that this would be an opportune time being outside the city to learn about it and to kill time before the museum. We ultimately wound up purchasing one and were extremely happy and satisfied with the excellent service given by the Sales Representative, Alyssa. Not only was she very personable and knowledgeable about the product and explained the data plan options in a clear way, she even got the exact watch I wanted from another location while we checked into our lodging and then made our way back to complete the purchase. Oh, and she did this while graciously juggling another transaction she was wrapping up with. Ultimately, I was really pleased with Alyssa's professionalism and so glad she offered to get me the watch same day- this made all the difference and now I get to rock my new Apple Watch on my Birthday! Also, the rest of the team was really nice and pleasant and were extremely welcoming. COVID protocols were upheld, and this made us feel safe and comfortable while shopping. Thank you to Alyssa and the rest of the team for being so attentive and making us feel valued- I'm so stoked for my new watch and really appreciated you going above and beyond!

Jake and Kevin were amazing! would recommend them to anyone looking to get a new phone or switch…read morecompanies! this company is one I will probably be switching to absolutely amazing!!! 10/10

Well staffed. No waits. Arian rocked it out of the park helping me resolve a multi layered issue…read more Very knowledgable and helpful and patient. THANKS!!!!!!

Found the techs helping were overly confident and did not treat me respectfully. Geeks not…read moresensitive to my knowledge but treated me abruptly. Was glad when I left but had trouble getting my needs resolved but we did

Amazing customer service and they are knowledgeable about their product and their Business. I can…read morenot express how thankful I am for their work on my old phone!

They are professional and quick! Prices are very reasonable. And they're incredibly nice.read more

I'm here from out of town and my son dropped and broke the screen on our iPad mini2. I dropped it…read moreoff Sunday at 4pm and he brought it back to us at 9pm--would've been sooner but we were out to dinner. Thanks for saving me from a plane ride home with a 5 yo and no iPad! Oh and the price was definitely lower than I would have paid in Portland.

From the owner: Here at Dr.iFix in Bentonville Ar, we specialize in many types of cellphone repair for all kinds of…read moredevices, including iPhones, iPads, iPods and Samsung. For cell phones, we do repairs daily on the iPhone, including the iPhone 6S Plus, iPhone 6S, iPhone 6 Plus, iPhone 6, iPhone 5S, iPhone 5C, iPhone 5, and all other iPhone models down to the iPhone 3G. Repairing iphones isn't the only thing we do, we specialize in tablet repairs as well. Cracked the screen on your iPad? We can repair any model of iPad, including iPad Air 2, Air 1, iPad mini 2, iPad mini, iPad 4, iPad 3, etc. We can fixed cracked screens, broken LCDs, busted speakers, and much more. Not only do we fix shattered screens, our services include but are not limited to batteries not charging, no sound out of speaker, back glass broken, power button jammed, dock connector not working and much more! Unlike some other repair companies, we are a mobile service! Mobile NWA iPhone Repair! WE COME TO YOU and can meet you anywhere that is at your convenience.

Cox keeps raising the rates for just the basic cable while providing hardly any channels. It's as…read moreexpensive for just a few stations as many providers charge for multiple stations when I canceled my cable service then they increased the cost for my Internet and my Internet is not reliable. It is a terrible service.

I was told to go here cause Cox screwed up my billing. I have no choice at my apartment building…read more chained to Cox

Michaela did a great job helping me upgrade 2 of my phone lines to Samsung fold 7. We love the…read morephone.

We paid for my mom's phone in cash with no payment arrangements. In cash. In full. My mom passed…read moreaway in Dec. I contacted att to close the account. I was assured they would waive the phone bill as clearly my mom was passed and the phone wasn't used. Now they have sent her account to collections and refuse to unlock the phone or assist at all without us paying the phone bill we were assured would be waived. I am so deeply disappointed and disgusted in how this has been handled by ATT. We have been told to call, we call. They refuse to help at all and tell us to go to a store. The store tells us to call. They won't help. It's a circular hell. Now to top it off they lied to my sister and told her the phone wasn't paid off trying to get her to pay it the fees. I have my mom's Jan bill showing NO payment plan was involved confirming it was paid in full. The complete lack of kindness, empathy assistance and follow through on what we're told would happen means we will never do business with ATT.

I asked Russell Cellular for the specification on a phone I was interested in purchasing. The…read morespecifications he quoted me were 6GB of RAM and showed me a computer screen showing the phone's specs. This phone does come in 6GB of RAM and I was charged as such, but the phone I was given only has 4GB of RAM. Come to find out the carrier for the plan I purchased does not even offer the 6GB model and the 4GB model is $200 less than what I paid.

Wonderful, helpful employees - especially Alex! She is the reason I did not take my business away…read morefrom Verizon after being an 18 year customer. Her customer service and technical knowledge was terrific. She was able to transfer my contacts over to my new phone and fix my issue when the company owned store over in Rogers acted like they didn't know what I wanted. I would recommend this store to everyone - don't go to the store in Rogers!!!!!

My phone was giving me a message no SIM card. I had stopped at a DIFFERENT Cricket store and the…read moreassociate told me there was nothing she could do that I should contact Apple. Apple support then told me I needed to contact my carrier. I called the store on Walnut and spoke with Sandra. She said of course she could take care of it and she was surprised that I was told otherwise. I went into her store and she had up and working in approximately 5 minutes. Do not go to the other store in Rogers! The associates at the Walnut store know what they are doing!

My family and I had a great experience at this Cricket location. The staff was knowledgeable,…read morefriendly, and extremely helpful. They went above and beyond what I was expecting and the customer service was TOP NOTCH. I was referred to Cricket by a friend and I am so glad that I was. As soon as my family and I entered the store, we were greeted warmly and treated with respect. It wasn't just about them making a sale and them selling me useless merchandise. They sincerely wanted to assist us and provide us with reliable information about the company and coverage plans/options. I can't say enough good things about this store location and the staff. Both Ms. Karla, store manager, and Joshua, one of the associates, were simply WONDERFUL!!

As a longtime customer I have had mixed results at Verizon stores. We were very pleased with the…read moreservice, professionalism, and time provided at this store. They took the time to research and resolve the issues we were having.

We had some technical difficulties at first that were a real set back. But I was able to get…read moreVerizon to credit our account for all the hassles. Now I have a brand new phone for almost nothing (but my time lol) and a monthly service as cheap as straight talk. I must say also that Aaron and Avalen are excellent CSRs that really know what they're doing. Thanks guys!