I took my phone here to get the screen fixed. Two weeks later is completely stopped working, so I…read morehad to take it to get fixed again. Then two weeks after that my screen was only half working and the bottom speakers broke. They then told me that it wasn't their problem and it must be me. If it was your fault the first time, it's likely your fault the second time. I suggest people go somewhere else and pay more because with the cheap prices come cheap products. I will never recommend this place to anyone.

I was at Walmart and saw a Cellairis store hidden in the tech department. I walked back and asked…read morefor the cost of replacing my iPhone 8 Plus' broken screen. Casey, the employee, stated it will be $129 and I was set to get it replaced. After Casey looked at my phone, he told me the screen is NOT broken but instead it was the screen protector that had done its job. A $129 job ended up to be $10!! I am elated and now I have a a phone repair place where I can trust to not get rip off at.

Amazing customer service and they are knowledgeable about their product and their Business. I can…read morenot express how thankful I am for their work on my old phone!

They are professional and quick! Prices are very reasonable. And they're incredibly nice.read more

Friendly service and reasonably priced. They worked hard to try and find the solution to get it…read morefixed.

Great service at a very reasonable price! My computer was fixed by the next day. Seth gave me a…read morediscount on some of the services.

Spent $1100 on new phone - no e sim so no phone service (in sos mode) when I left and never got…read moreservice - store closed before I could drive back . Came back next morning - person who was to "help" me was dismissive and not helpful ... keep in mind now no phone service for 16 hrs - had to get help from manager ... then she passed me off to another rep and he initially wanted me to pay for transfer help but manager waived it- do not recommend this location

This post is for Verizon as a whole…read more I was a customer for over 15 years. Complaints: 1. Unexplained fees and or taxes often 2. Three different times Verizon store associates allowed unauthorized account holder on my account to make changes to the account and /or remove. Not one time was I notified, until I checked My bill. When I called the managers just lied and Say they will look into it and get back to me. Yep, never got back to me. They work off commissions, so don't think for a moment they are honest . ATT is better and not one issue over past two years. Leave Verizon unless you like poor customer service and paying unnecessary fees. Verizon was good many years ago! Bryan

Prices aren't insane. You can get the same reliable services through other providers whose prices…read moreare like $15 a month. You can't beat that with a stick

I went to get new iPhones at this AT&T store. They said they would have to order the phones and…read moreship them to my house. After I got them, and migrated them over, I went back to the store to turn in my phones, and they were offering hundreds of dollars less than what we agreed to when I bought the phones. This is unscrupulous and predatory and customers need to be warned.

Michaela did a great job helping me upgrade 2 of my phone lines to Samsung fold 7. We love the…read morephone.

We paid for my mom's phone in cash with no payment arrangements. In cash. In full. My mom passed…read moreaway in Dec. I contacted att to close the account. I was assured they would waive the phone bill as clearly my mom was passed and the phone wasn't used. Now they have sent her account to collections and refuse to unlock the phone or assist at all without us paying the phone bill we were assured would be waived. I am so deeply disappointed and disgusted in how this has been handled by ATT. We have been told to call, we call. They refuse to help at all and tell us to go to a store. The store tells us to call. They won't help. It's a circular hell. Now to top it off they lied to my sister and told her the phone wasn't paid off trying to get her to pay it the fees. I have my mom's Jan bill showing NO payment plan was involved confirming it was paid in full. The complete lack of kindness, empathy assistance and follow through on what we're told would happen means we will never do business with ATT.

I would recommend staying away from t mobile all together as I am a new customer and haven't had a…read moregood experience. If you insist on getting it, STAY AWAY FROM THIS LOCATION. I am going on 1 month of trying to resolve the issues the reps in store caused (one of which no longer is even employed there). They fucked up my trade in, misquoted my bill, and now my bill is way over what I was even paying at my previous provider. I was called by the store manager 1-22 (after my family Member spent all day at the store trying to resolve this) being assured it was being handled. As of today, it has not been resolved and my bill just keeps going up. They will tell you they are a corporate store and do everything correctly but they don't.

When recently visiting this location upon referral from a friend I was extremely pleased with the…read morerepresentative Jonathan that helped me. He had explained everything to me in a way that I could understand and not feel dumb. I would definitely recommend this store to my friends and family. Plus the service of the actual carrier isn't half bad either lol.

Morgan helped me fix my phone within 15 minutes! He was kind and respectful and i would definitely…read morerecommend this place!

I don't know anyone who likes rude and disrespectful service, so I wouldn't recommend this place to…read moreanyone, even if you get a coupon from AT&T. Not worth it.

Not sure why i continue to come to this store. I left after waiting for over 20 minutes with nobody…read moreacknowledging me. I am ordering 2 new lines today and upgrading one phone, then later this week upgrading another. A few tips: Look up from your own cell phone to acknowledge customers When you walk by multiple times...acknowledge the customer Give your customer a ballpark figure of the wait time or how to get on the wait list Start a book club with your team and read "unreasonable hospitality"

After having a rough experience in town with an authorized reseller, I met Ethan at this location…read more He was incredible and helped me through the exchange process. He was there for every step of the way and really went out of his way to take care of me. Getting a new phone can sometimes be stressful with the data transfer, etc. but, he made it seamless.