12/22 UPDATE: while the Business Care Team responded right away and said they would do a refund…read morewhen I wrote my initial review, I have yet to receive the check in the mail. I will further update then. ****** VERY DECEITFUL. MAKE SURE YOU SEE LINE ITEM DETAILS FOR CHARGES. BAIT & SWITCH!!!! We came to this location and got 2 phones - 1 to add a line and one to trade in. Josh said there was a promotion where we got charger, case and screen saver at no charge and we would be charged taxes on two phones for about $400. When I got the charge in my credit card it was $537! Both my BF and I heard the same thing for the free promotion. There was no itemized receipt in my Verizon App and was told by Verizon on the phone I had to go back to the store since it was a 3rd Party retailer. The second screw up was my third phone. I was told I didn't have to trade in my phone when we went back to pick it up. Also told the free promotion for the trio of accessories no longer available. When I called Verizon I was told I had to turn my phone in and had to go to the store for my itemized receipt. Austin - store manager said he needed to train his folks who were fairly new and they had to over disclose. I suggested they show the itemized charges to the customer. His solution was that we return all accessories for a refund but I had already given my son his phone & accessories and he lives far away. Austin also admitted that their execs pushed for sales. I will definitely not be back. But BEWARE if you do go in and ask them to itemize everything.

- strange display of phones with stickers and no software -…read more We wanted to check out the Samsung fold, but theirs has a weird sticker on top instead of a screen protector, and it felt more like a toy than a toy. We didn't ask for anyone and we were just gonna leave, but a staff came over and asked if there's anything we need help with, so I asked him if they have an actual model of the phone that we can check it out, then he said it is the actual model. I then explained there is nothing or no software in there, then he said they can't afford blah blah blah (I lost interest listening to him at this point), so that was it. It is strange to display a phone with a strange sticker on the screen which doesn't resemble the real phone.. and you gotta check out the buttons and everything before purchase, not sure why displaying a toy would do any good...

After visiting the Issaquah AT&T store and feeling defeated (actually it's more pissed off than…read moreanything) from our experience, we weren't expecting much at this store. But we were proven wrong! Nghi was very helpful! He was busy with 1 customer when we came in and was the lone customer service rep. He quickly greeted us and asked us how he could help. We told him we wanted to pay off our phone and unlock it. He explained it would be some time as he was alone, at this point we were willing to wait since he was willing to assist us. Although Nghi was with his first customer for a while, that relayed to me he was great at customer service - willing to take his time and answer any questions. When it was our turn, he was very patient and answered our questions and walked us through unlocking the phone when we got our approval. He even gave us some tips. I later mentioned I was grateful for his assistance since we were so quickly dismissed at the Issaquah store. Kudos, Nghi, for restoring my faith that there is still great customer service to be found with AT&T!

I am 26 years old and this is the first review i have ever written for a store because oh my…read morefucking god. at&t is awful already as everyone knows, but the people who work at this store are the most deceitful, dishonest, and unintelligent people ever. i was sold a phone and told it was a free upgrade and i could keep my old phone. first bill comes and i find out that they are requiring a trade in?? and that i pay for the new phone ?? long story short i go in the store and get on a call with at&t customer service supervisor who talks to the employee who sold me the phone under false premises and says that he must honor the offer and tells him how and he and the manager refuse to do it. just absolutely infuriating. do not go here and do not believe anything they say to you.

Max is the best. New iPhone and iPad - seamless upgrade…read more OMG, this has to be 85 characters - ok, Max was patient with all of my questions. I am going back this week to turn my old devices in and ask a few additional questions.

Poor offshore Customer support if you Get a rate increase do not talk to them!…read moreSo after days of phone calls to off shore Customer Confusion they told me to go To the store close by so I asked for a address They said they can't answer that the same As everything I asked before OMG. You can't screenshot conversations or Get text or emails all is blocked. If you call ask for someone that you Can talk through text or emails words Mean nothing! If they can not respond Don't talk run down and move your Phone number to pre pay this way You have power to open through them Or another carrier and your phone numbe Is still yours! I am now with better carrier Better price because I cut and ran after Talking to the t mobile wall!

If I could give CL a ZERO I would. Worst customer service ever and no way to contact the CEO by…read moreemail. Call centers are in India and the Philippines where they read from a script and just reschedule over and over. I'm on my 8th reschedule and have no faith they will actually come to repair the line. I have filed a complaint with the Utilities Commission and suggest you do likewise so the state will realize what a scam Century Link really is. CL says you must be home from 8am-5pm for the repair or they'll charge you $99, but they don't compensate for standing you up! Avoid Century Link at all costs.

CL has isolated itself from its customers by making it extremely difficult to reach a real person…read more There is a great lack in communication about when or if someone will show up for service and if the work doesn't get completed, assurances are made that are not fulfilled.

I was looking for i phone 6 screen replacement and these guys had a great price comparing with…read moreothers when we got there they were super friendly and did a great job and fast as well even offered me to instal my screen protector for free and they did it next day when i bought the screen protector i will go back there for sure for any gadget need and recommend it to everyone as well

Patrick was great! They fixed my broken iPhone screen in just a few hours with quality workmanship…read moreand a fair price.

This is the only Apple Mac expert on the Olympic Peninsula as far as I know (Poulsbo, Silverdale,…read moreBremerton). David, the owner, is extremely helpful and knowledgeable.

This business is a great place for those of us that love the Mac brand experience but have a tight…read morebudget. I damaged the screen of my (refurbished) 2021 MacBook Pro. They found & ordered a great 2023 refurbished machine for me- then, transferred my data to the replacement in less than an hour and wiped my old machine & disposed of it for me. I saved money and I get to continue to enjoy my Apple experience with wasting money on a brand new machine when a refurbished one does everything that the I need in a laptop.