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AT&T Store

2.5 (61 reviews)
Closed 10:00 am - 8:00 pm
Updated over 3 months ago

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Margo C.

Very clean, customer service was great, gave me a lot of information. Adriana was knowledgable and very nice to me and my family. I loved that she let us know of all the offers and promotions they had going on. For the new iPhone 7 launch they offered snacks and waters. Thank you guys for everything! For anyone else complaining about the wait time it's the IPHONE 7 LAUNCH what did you expect!!! Everyone is assigned to a specific job to make sure it runs smoothly.

I was patiently waiting for 45 mins. to be seen and approached this gentleman to inquire about the wait. As polite as I was, he was rude.

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3 months ago

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10 months ago

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3 years ago

Helpful 5
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10 months ago

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2 years ago

Eric was very professional, informative, and attentive. He assisted me with setting up my new phone. Solid customer service!

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

Worst customer service ever , wait about one hour , just to tell us that we can it online

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6 years ago

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Manager

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10 years ago

Helpful 2
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5 years ago

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11 years ago

Helpful 2
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6 years ago

Helpful 1
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6 years ago

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Manager

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9 years ago

Helpful 3
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9 years ago

Helpful 4
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7 years ago

Helpful 3
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9 years ago

Helpful 3
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4 years ago

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9 years ago

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10 years ago

Helpful 3
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5 years ago

Helpful 1
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8 years ago

Helpful 2
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9 years ago

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3 years ago

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9 years ago

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6 years ago

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Manager

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8 years ago

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8 years ago

They were amazing Miya was was so nice and kind and the manger Angie was so sweet and kind I love it here it's my new family

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6 years ago

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Manager

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6 years ago

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Manager

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6 years ago

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Manager

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5 years ago

Helpful 1
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7 years ago

Helpful 2
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18 years ago

Helpful 5
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Photo of L H.
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5 years ago

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Photo of Anna L.
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11 years ago

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Review Highlights - AT&T Store

Jessica really made the difference in going out of her way to resolve the issues I had with billing.

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People searched for Mobile Phones 224 times last month within 15 miles of this business.

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Verizon

Verizon

2.6(54 reviews)
0.4 mi
$$

Not sure if I cared too much for their in person services. It got the job done. I actually had to…read moredo a lot of the programming via the Apple support. The price is good as I've been with version for a long time. The people in person were nice but one would hope that in person the costs would be better or be able to engage in more price savings. But it's always nice to have a warm face and be able to talk with someone face to face.

O Time for me to get…read morea new phone, my family has been after me for a couple years, they call my phone the potato. I made a appointment over the phone for 3 pm at the store on California Ave. we went in and tried to sign in but there was no record of our appointment. We waited about 15 minutes before a nice young man contacted us, he couldn't answer many of our questions it was frustrating I felt he was new at sales we thanked him. We then went to another smaller Verizon store and were disappointed there was only one poor salesperson she had many customers she was doing her best but she didn't have time to help everyone I felt sorry for her. The other salesperson had just left for lunch. We thanked her for her limited help and left after about 45 minutes. We came home and will give it another try tomorrow. Verizon is our carrier and we like their coverage but finding a store that has the proper staffing and knowledgeable sales people to help us buy another phone has been a challenge. We'll try again tomorrow

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Verizon
Verizon
Verizon

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T-Mobile

T-Mobile

2.6(24 reviews)
0.5 mi
$$$
Virtual estimates
Shipping

I just had to visit the T-Mobile on Ming to get my issue sorted out…read more Came in yesterday to see if I could get my phone replaced because I dropped it and the screen is now malfunctioning. Girl with pokemon nails barely looked at my phone, just gave me her tablet and made me fill out the online Assurant insurance form. I did so and towards the end it showed a balance of ~$100 if i got approved. Got the email today of the approval but it says phone upgrade, I did not want an upgrade I just wanted an equal replacement. The link on the email i got didnt even work, so i headed over to the California branch and doors were locked past 11am, sat in my car for a bit to see if they would open it but they didn't so I went to the location on Ming. I was unable to reverse the Upgraded insurance claim, and I had to pay the ~$100 difference. The girl at the California location did not inform me about anything, did not look at my phone at all, just gave me a form I could've done at home with the WRONG information. Incredibly frustrated. Wasted my time and the other t-mobile representative who used his personal phone to let me call Assurant to figure out what the hell I signed up for and what kind of "upgrade" I got, which seems to be just the exact same phone I'm trying to replace. It's obvious this locations workers don't care at all.

Chris right away helped us out. He didn't keep doing what he was doing without acknowledging that…read morewe walked in. He was the most efficient employee that has ever helped us in my history with T-mobile. Quick and to the point and with a smile. We need more customer service like his!

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T-Mobile
T-Mobile
T-Mobile

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AT&T Store - mobilephones - Updated May 2026

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