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    AT&T Store

    2.2 (9 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated over 3 months ago

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    3 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    Dumbest people work here don't know what's going on the manager is clueless. I avoid this store if I could. Bunch of lazy people here.

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    7 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    11 years ago

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    Apple Anchorage 5th Avenue Mall

    Apple Anchorage 5th Avenue Mall

    2.5(86 reviews)
    5.1 mi
    $$$$

    I came in and was ultra quickly greeted by Micah who was incredibly friendly and fast getting me…read moresetup with a genius. The first time I got Arrington and he was a real one. First of all he was incredibly honest with me and helped me explore my options with zero pressure. I came in for a cracked screen two weeks before my finals he could have easily sold me a new computer on the spot but let me know I had more options and discussed them with me. Instead of buying a new computer like I had expected to need he checked out my MacBook and let me know my screen wasn't all that bad and that they could order parts and id save over a grand. He was so helpful and relatable to my college finals panic. I appreciate what a good impression he left on me. When the parts came in they called me and let me know that I could bring my computer in for repair. I asked if they could hold the parts for a little longer until I made it through my last final of the semester, to which they accommodated for me. When I brought it back in to get dropped off Micah again was friendly and got me situated to turn the laptop over for repair with their genius in the Avatar tattoos. He was straightforward and helped me get everything squared away quickly. The experience was really great and incredibly simple. Coming in has been fast, honest and the whole store is clean and comfortable.

    Purchase of a pair of wireless iPod earphones. The noise cancelling abilities of the iPods tied to…read moremy iPhone 16e worked.

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    Apple Anchorage 5th Avenue Mall - Busy Store!

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    Verizon

    Verizon

    2.9(11 reviews)
    2.6 mi

    5-stars for the folks that work here, they are fantastic…read more 0-stars for Verizon customer service, that will force you to come here. Seriously though, these Verizon contractors are way better at fixing things than Verizon themselves. I talked with a Verizon rep for 5 hours online, trying to activate an e-SIM. They ultimately gave up on me. I came in here and it was fixed in 3 minutes. I had a 2 hour experience here trying to get a physical SIM. I had an iPhone 14 Pro Max...until Friday when someone connected to Alaska Airlines stole it from me at LAX. (how do I know? Because I was tracking the location via my laptop and Apple watch. I watched as my phone hung out in terminal 6 of LAX for hours while Alaska Airlines wouldn't let me go look for in...and eventually it ended up in Seattle, and then Kansas City...right on the Alaska Airlines schedule...) Since TSA and Alaska Airlines didn't care about anything I had to say, I went ahead and activated Applecare with theft and loss prevention. I'm currently waiting on the status of my claim, and continuing to watch my phone hang out at it's final resting place: 1416 W 25th St, Independence, MO 64052

    If I could give this place a zero I would. I bought a phone here and there was a promotion for…read morewatches so I ordered one that never came. I was told by the store manager how great their wi fi routers were so we got two, one for each house. I hooked one up it was horrible. When I returned them the regional manager told me how bad they worked and how GCI was the only one that worked good in Anchorage. I was hoping to pick up my watch. They gave it to another customer, and said they would order me another. They never did. I had to go to the Dimind Center Mall to get a watch, I was there 3 days later than the promotion ran and as told they would still honor the promotion because the Tudor Verizon was full of incompetent people from the ground up who weren't capable of doing their job properly. The store employee and or regional Manager never refunded me for routers and now I'm dealing with that on my bill. NEVER use this store go to a real Verizon store. These people are horrible. The regional Manager is a rude individual who needs some schooling on customer service.

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    AT&T Store - mobilephones - Updated May 2026

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