I phone 7 Plus fix it less then half an hour. Best accessories they have with good prices. Newly…read morethey added liquid screen protector from pure gear which comes with $100.00 towards broken phone. It's win win!

Great service, good people and they got me my phones at a great deal! The reception is actually…read morepretty good too! A+

If I could pick no stars I would!!! This store was horrible. Only 2 people working waited 3 hours…read moreto upgrade phone and to come home to realize they never gave me the box to my new phone so I have no charger!!! So now have to go back there and wait again cause they messed up yet again!! This store sucks!!! If you don't have to go here DON'T you will wasted half your day there

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

such poor customer service. employees can't multi task and disappear in the back. Verizon does not…read morevalue customers time at all. worse than the BMV. painful to go to this store

Parker the business manager is great. Completed fixed my issue and was super helpful!read more

I've been sitting here since 6:00 PM, and it's now almost 8:00 PM. Nearly two hours of waiting…read morewithout anyone acknowledging me, providing an update, or showing any sense of urgency. At the very least, customers deserve communication and basic respect. I have children at home waiting for dinner, yet I've been left sitting here wondering if anyone even remembers I'm here. No one should have to chase down employees just to find out what's going on. Apple is supposed to be known for customer service, but this experience has been the complete opposite. People aren't treated like people here--they're treated like numbers. Respecting someone's time costs nothing, and today that respect was completely missing. I cannot recommend this location based on my experience. If you value your time, be prepared for an extremely long wait with little to no communication.

Honestly it's been fine the last two times I went. Once was in the middle the afternoon and the…read moreother was right as they opened. Both assistants were helpful and got me in and out with what I was looking for. I'm not asking for much and they delivered. The store was clean compared to the rest of that dumpster fire of a mall. If I was Apple ID get a standalone location, that mall is garbage ( see my review for the PF changs attached to it ) Not much to say, in and out and super efficient.

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

This place is great! The guy working cleaned out my phone's charging port for free. I thought it…read morewas broken for sure!

DO NOT GO HERE. TERRIBLE SERVICE. RACIAL BIAS. GET DIFFERENT INTERNET PROVIDER OR GO TO A DIFFERENT…read moreLOCATION My experience was on Aug 10, 2026 between roughly 3-3:30 pm. I was a walk in customer to set up internet and wifi and it was a freezing store at 60° AC & mentioned it was cold. An elderly black woman told me she was waiting for 30 minutes for assistance and unattended this whole time. I perceived the wait to be long, but it wasn't. Aside from the customer being rung up when i walked in, there was one appointment and one walk in on the list ahead of me. She was here for a phone bill. I signed in on their computer touch screen, the only way to let the employees know a customer is waiting for service. I was on the wait list before her because I technically signed in and she hadn't. She didn't understand how to use it. I went to start to look for someone. She told me she tried to go up to someone for assistance on and said, "she wouldn't let me," referring to the manager, Felecia, a middle aged hispanic woman. She received no assistance or any direction on how to sign in. For 30 min. In a freezing cold store. No one came to this woman or showed her any respect until I showed up and was talking to her. I assume the manager overheard this as this is when she came by to sign the woman in. It was obvious that this was an inconvenience to the manager by the body language, facial expressions. and tone. I told the woman to go in front of me as I just got here and she'd been waiting so long and she was cold and she was elderly. She was about to leave the store and get a sweater because she was wearing a short sleeve shirt. I spoke up to the employees, the manager and the floor employee, a middle aged to elderly black man, about serving her before me and she'd been here half an hour. The employees and the manager resisted at first and claimed that they couldn't skip the line. I had to say it three times. But they can click no show and skip ahead to the next person? I said to do that but they got a different employee from the break room. That employee, D, left break early to resolve this issue and is excluded from this poor experience. She was kind and enthusiastic about helping me. The other employee serviced the woman. It took her three minutes to have her phone bill paid. after waiting for 45. She was waiting 30 min when I got there. I had only been there 15 min total. No one had any remorse for this woman or apologized or acknowledged any inconvenience or negligence. She was the sweetest, kindest stranger I met in a long time and DID NOT deserve to be treated this way. I actually cried when I got in my car because I was so upset she'd been standing there so cold so long. That's the effect my customer experience left me witnessing that! I really hate to say this but I believe the problem got solved as soon as I brought it up is because I am a white woman. I believe she was brushed aside due to her race and her age. I am appalled at this and would give 0 stars if possible. Her initials were RC. I am not exaggerating, in fact, I left out the fine details.

Nice thing about spectrum I don't have to host cavs games at my place the guys know I've got…read morespectrum and too iffy to work crappy equipment

Thank you so much for the service you provided, my phone was frozen and couldn't get assessed…read moreuntil I brought my phone to you. quick service, you restarted my phone . thank you

Posting this experience as general awareness of this Store Chain. The Macedonia store was sketchy…read moreand the text below is realted to my Macedonia store visit. My cell phone broke over weekend. Not sure why as the screen formed a touch dead spot and faceID stopped working with an error message. Maybe condensation from age and the winter weather. Then phone value to IFIXIT kit prices made it not cost effective to fix. I stopped by this location to look at used Iphone 11 or 12 so I can have a same day replacement as I don't need a brand new IPhone. I purchased an unlocked IPhone 12 for $5xx as it seem to work at the store, phone is in front of me, and in excellent condition. When I drove 40 mins home, I restored a backup from Icloud and then asked a Verizon tech to activate the phone. I was on the phone for 2 hours with Verizon trying to activate the phone. At the end of the call, they noticed the phone I had was a European model and not a US phone. Verizon was not able to activate the phone as Europe and the US have different regulatory standards for Cellar/WiFi communication. The only thing that worked was 5g Internet service and I could not send/receive calls and texts. I had to drive 40mins back to this store to return the phone. Based on the conversion we had. It sounded like they knew the phone was a foreign and willing sold it..... What a #$#@ and low life move by these people. I should be able to walk into a US store and buy a phone compatible for the US without thinking to ask if the phone is a US model. In total, I wasted 5 hours of my life with this store and ended up buying a US model phone from Ebay. I'm not going back to this store chain and I will never recommend them as well. If I cant trust to them to buy a used phone. How can I can trust them to repair one.