Needed to replace broken screen on IPhone 17 pro. Tech spot did an outstanding job and customer…read moreservice was great. Highly recommend

I had very specific needs and a budget. I told Kyle what I wanted over the phone he was sure he had…read moreoptions. I walked in the store, introduced myself and told him my application. He comes back in 5 minutes with exactly what I needed at my price point. I was in and out in 15 minutes or less! I spent 30 minutes at a big box store trying to explain to them I needed a very basic machine, they just couldn't grab the concept. I'll never get that 30 minutes back, but you can save yourself time and frustration. I'd prefer buying local any time I can.

My iPhone was in a continuous "circle" and I couldn't reboot or turn off the phone. Austin Steger…read moredid a soft reboot and voila, I was good to go. And he didn't even carve me.

Thank you so much for the service you provided, my phone was frozen and couldn't get assessed…read moreuntil I brought my phone to you. quick service, you restarted my phone . thank you

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

This place is great! The guy working cleaned out my phone's charging port for free. I thought it…read morewas broken for sure!

Do not buy X2 lithium ion motorcycle batteries here. I purchased one of these and it failed in less…read morethan a month, for no reason, it shut down while cranking and left me stranded. I first tried to take it back on the weekend, but their "customer service" is only available when the manager is there as the general employees are all that work the weekends and would not help me. Returned on Monday and after checking the battery and having it fail the current test, they still would not give me my money back. Manager referred to the owner, whom also refused to give me my money back. This is a defective product, backed by poor customer support. Specifically the Fairlawn, OH store. Would not recommend these guys to anyone.

Got the most amazing service! Not only did he find the right batteries, but helped me problem…read moresolve and fix my project! Above and beyond!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

I never leave bad reviews, it has to be a very extreme circumstance for me to do it; however, I…read morereceived the worst customer service I've ever received in my life. I was trying to get an item printed up for my small business (which is part of why I never leave bad reviews, because I understand what it's like trying to run a business). I called my order in because it was technically a reorder of a print I just got done the previous day but needed more of. The person over the phone told me that they should have it done that day. I went in that day to check on it and they told me, oh there's no way we'll have it done because our printer is down. I understood and left. I checked the following day just to be told that they don't take orders over the phone and no one would have put my order in. I explained it would have been nice to know that when I came in to check on my order the previous day, as I am relying on this order for my business. My response was basically oh well, no one put your order in and we don't have it. I was in shock to be treated in such a flippant, disregarded way. I would be absolutely embarrassed for a customer to come into my shop and get treated in that manner. I then tried calling corporate to report the matter but could not get a representative to answer the phone! I was trying to call just to report the situation in a private way, but since there was no way for me to privately settle the matter, I felt compelled to leave a review.

I called Staples searching for a 22" computer monitor and the employee told me that they had one in…read morestock. So I drove there and asked for the monitor. The employee and I walked to the shelf, but what she thought was a monitor, wasn't. So she called her manager to ask if they had the monitor in stock and the manager climbed a ladder to the top shelf across the store and found the monitor. I was happy that they had one in stock. I was the only customer in the store. I don't know how these stores are keeping their doors open. Anyway, they were fast and friendly and they had what I needed. Recommend!