Impressive service provided for the replacement of my Dell laptop's keyboard. The process involved…read moremeticulous unplugging and removal of all components, with the keyboard being the final item to be taken out. When I arrived with my laptop after the replacement part arrived, I anticipated being without my computer for at least a day or two. To my surprise, it was all set for pickup only two hours later. I am thoroughly impressed and wholeheartedly recommend their services. - JH from Akron

I took my spouses HP laptop there to get a new screen put in. The current one was cracked…read more After we got it back, the "picture" was terrible, it was as if the brightness was turned up 300%. The colors were all washed out and dim. This was after we waited weeks for them the finish it. They kept telling us that the part was on order and wasn't in yet. My guess is that they may have used an aftermarket part, and not an original HP part to replace the screen and the driver. Very unhappy with the result. After they replaced it and turned it on, they could easily see that the screen behavior was sub-par, but they went ahead and gave it back to us. I would be very wary about using their services in the future.

Such professional, knowledgeable, honest and quick assistance with my laptop issues!!!!!read more

An honest, dependable and kind man who is excellent at computer repairs. I would never take my…read morecomputer anywhere else. Highly recommend. Quick service and good prices.

I took in my little laptop hoping maybe it was fixable, but resigned to possibly having to replace…read moreit. By mid-afternoon they called back with a simple solution. It's great and I'm delighted to have it back in great condition. The partners are fun to talk to as well, which was a bright spot in my day -- I don't often have a chance to discuss the beauty of a vintage Corvette in the course of an otherwise average day.

I brought in an old iMac G4 for repair. I had been scanning old pics on that machine from…read morenegatives and unfortunately it crashed. The guys took a look at it, and long story short, it couldn't be fixed. While I was devastated, the guys there treated me very fairly. Kudos to Matt! They saw my disappointment and only charged me the diagnostic fee. I would not hesitate to take a computer there again for a repair. That said, they are slow on follow-up and need to communicate better with customers. Other than that, I have no complaints whatsoever.

Not all reviews have to be well written. This one is not. They fixed the phone, and I didn't expect…read moreto be able to get it fixed. It works perfectly now! I don't know... They did exactly what they said they would, they charged exactly what they said they would and I can use my phone again. Pretty freakin' happy about that TBH!

Awful! They simply do not care enough about customers to put the right kind of screen on their…read morephones. My phone broke 2 days after it was fixed, and it was because it was an incorrect screen type for my phone. They robbed me of my money, and I would never recommend going to this scam of a business.

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

I've used Computer Surgeon's several times and I've always been very impressed. My computer was…read morehacked several months ago. I called and talked to Matt. He was very calm, while I was freaking out. He calmed my fears and walked me thru what I should do. He told me what I should in the future to prevent this. I can't say enough great things about Computer Surgeon's and Matt!

tried installing a remote program on my system and totally messed it up. Called Computer Surgeon…read moreas I recently moved to Wadsworth. They were able to access my system remotely, fixed the problem quickly and installed a security program. It was done within 30 minutes, the tech who helped was patient and understanding. Asked about cost and told it would be sent. Today the bill arrived, completely amazed at the more than reasonable cost. I will recommend them to anyone who will listen and will always use them on a computer issue.

I had somehow lost wifi on my new HP Laptop. They asked me if I wanted to wait 2 hours for them to…read morecome or, they could try sending me a little file to the phone and be up in about 10 minutes. , if that was the issue. I never knew I could do it, but he said, "don't worry! You can'y hurt it. The worse that can happen is it won't work and I'll be there in about 2 hours". I decided to give it a try. He told me to hit the start button, type in cmd and a few other things. In less than 5 minutes, they had me back online. It was so quick and so easy. He wouldn't take my card number over the phone. Said it was never a good idea to read it off to a person. I don't have cash-app or paypal or anything like that. I said I could mail him a check and he was absolutely fine with it. Everytime I need help, I know who I'm calling!

My desktop went down in the middle of the night (1:30 am) on a Saturday night. I had 45 pages done…read moreout of what ended up being a 70 page report that I had to present Monday morning at 9:30. I called and woke Nick up at 5:30 am Sunday morning. He asked if I could be there before 8. I let him know my Dell Workstation is awfully heavy and I'm a bicycler, not a driver. He was at my house before 6:30. He listened to my machine chirp and squeal and let me know that my hard drive was finished. He had a couple with him, but both were much larger than the 500 gb that I'd been using. He explained that one could never have too much storage. He installed 2 2tb hard drives. After he did a clean install of Windows 10 using my product key, he was able to recover 99% of the bad drive. He set one drive as a backup and the other as the main drive. I asked him if an SSD would boot and run faster. He said it definitely would. He said I might be able to shave 30-45 seconds off the boot time. He also said I should hope for a ten year lifespan, expect 7-8 (because of the finite number of writes before degradation) and if I planned on doing video editing which I do, then if I got 5 years service, he'd be surprised. It's a little slower and a wee bit louder, but the external SSD (Samsung) I bought 3 months later is already in a landfill. I was glad I found Nick's when I needed someone to fix my Dell T7810 without delay. The work was done right, quickly, and reasonably priced. I've used them several times since and I've always been completely satisfied.

Possibly the greatest Mac store on Earth!read more