I have owned a few Subaru and bought my brand spanking new Crosstrek in 2022. I am a complete fan…read moreof the brand and the dealership has always treated me with respect, kindness, and more information than I probably understand! In most cases I can get a quick appointment online, however, I have had some emergency situations where I just pulled in (low tire pressure as I am about to get on the highway) they saw to my issue immediately, no worries. Their facility has a lovely waiting area and also some chairs outside if you are a sun worshiper. The place is squeaky clean, well organized and accommodating, complete with coffee bar and early in the day some snacks. And as to my little gem of a car...Subaru for life, have your heard? Moobarus rule

The sales team at Balise were incredibly kind, patient, and thorough in explaining all the parts of…read morethe car buying process to me. I was looking at several dealerships (both the sell my current car and purchase a new one) and Balise gave me the best deal! I worked directly with John G., who stayed long past closing (when my appointment was last minute!) and did not rush me, my choices, and was very thorough in explaining the differences in the cars I was looking at. Scott (the sales manager) and David (the business manager) were both also present past close and were incredibly helpful!

I leased a 2025 Honda Prologue Elite here back in August is 2025 - I will say that the sales…read moreexperience was just awesome - but that is where it ended. Shortly after I discovered that their finance manager made an error submitting the lease documents to Honda financial. What was supposed to be 12k miles a year got recorded in error as 10k miles a year. Over the last 6 months I have sent numerous emails and phone calls and visits to the dealership to resolve this - They have confirmed the error was made but after 6 months have done nothing to correct it. Their inattentiveness has really soured the whole purchase process. And my confidence in them is fading by the day. Thats just 1 issue I have been struggling with. *****THE POWER OF YELP***** - minutes after this was posted the finance department called me to say that Honda will be sending me out a letter informing me that my lease will be for 12k a year and not the 10k error Balise has submitted. After 6 months - ******THANK YOU YELP!******

Andreas was great and got me a Lyft so I could run an errand while my car was being serviced. An…read moreoil change and tire rotation was around 150 and they also checked for anything else my car needed. They have popcorn and bottles of water for folks in the waiting room. I didn't buy a car here so I can't speak to that, but it was great for service. They also gave it a wash while I checked out!

Went truck shopping, the best anyone would do was around $20k over 4 dealerships. Stopped in here…read moreand found a truck for 16k, with a 2 year warranty and they gave me complementary apple carplay and installed a backup camera free of charge. Awesome prices, service and customer support. Danny was great.

DO NOT BUY A CAR FROM THEM!!!! I went in looking to test…read moredrive a 2017 Toyota Camry for $12,995. I test drive the car and I like it and I'm like okay for this price I can't say no right. And then I'm talking to a guy and he asks for my personal info.(social, birthday, etc.) says let me be right back so I can check the computer in the back, then I hear him on the phone and he comes back 20 minutes later and says that he can get my monthly payments to under $300 (keep in mind that's with me putting $5,000 down). And after I made it clear I wasn't paying that ridiculous price he said let me try with another bank, he then proceeded to ask me my personal info. again, and I ask is this gonna affect my credit score and he said no don't worry, so I looked at credit karma and there it was. PLEASE DONT TRUST THIS PLACE!!! ESPECIALLY IF YOUR YOUNG/FIRST TIME BUYER

Was referred to Auto Village by a family member who is also an auto mechanic. Bought my daughter a…read morenice car. Very pleased with this place and will be returning in the future! Owner is amazing, runs a great honest business. Very hard to find these days!

I bought my car there five years ago. I got an amazing deal on my car with a limited warranty. A…read moremonth after my warranty was up and many miles over a strut started making a horrible noise. I went back to them and fixed everything for free even though I had no warranty left. I have one payment left on the car,i have been driving out for five years and one hundred and forty six miles later I have not fixed one thing on the car except normal care, a clutch my husband burned out lol and a twenty dollar blower motor resister. I send everyone I know here and after five great years my little used car is going strong.

***Review for Parts Dept only as I can't speak for the sales or service side.***…read more Huge shoutout to John in parts who went above and beyond. Just needed a few small parts for a service project I am in the middle of. They are open at 0700 which is convenient! John took my call and answered all my questions, I forgot to ask if they had the number of pieces I needed and by the time I got there he already had them out and ready, yet two short of the quantity I required. Here is the stellar service, he quickly checked inventory for the area and then called to confirm where I could get the remaining two in order to complete my project. Most places simply send you down the road to take care of it on your own, so refreshing to see customer service taking care of a customer!! Thanks John!!

Very rude with attitude and just made me feel worthless on the phone and not helpful at all. It…read moremade me never to want to take my vehicle there for any service or any purchases and hopefully others can review this and know the way I'm feeling

This is the second time within the last year that they have worked on my suv. They are the best…read more George was extremely helpful and their prices can't be beat anywhere. We had to get my suv inspected and it needed a lot of work. We dropped it off at 9am and it was ready at 2:30. Everything was done perfectly. The whole staff were so friendly. If you're looking for any work to be done call them at 739-4545.

George, Alex and team are always so accommodating. They are reasonably priced and truly care. After…read moremy first interaction here I sent the rest of my family. From inspections to breaks and oil changes Christopher's is my go to!

Very nice guy...he has nice car and I like he don't put u in to a car if u can't handle the paymentread more

I would highly recommend Roger Williams Auto Sales. We went to look at a 2006 Prius a couple of…read moremonths ago. Randy was great. ZERO pressure. He asked if we wanted to test drive it and gave us the keys. The car was very clean and ran well. Since Roger Williams is part of CarFax, it allowed me to do a lot of research on the history of the car before we even came to see it. We purchased the car that day. Randy was great with providing all the necessary paperwork and went out of his way to get a couple of body trim pieces that were missing. He even replaced the cracked antenna on the roof even though we didn't ask him to do that. He also touched up some paint near the bottom of the driver's door. I waited to write the review because I wanted to see how the car worked out after having it for a while. Well, it's been great. It went on a 4-hour trip with 3 people and luggage and performed admirably. We love the car and will go back to Roger Williams when we need another.

Our BMW X5 has been costing us a mint since the warranty ended....literally within 6 months…read moreeverything started to break. I had yet another problem yesterday and went over to Warwick BMW to drop off the car. I decided to take the loaner they gave me and drive over to Lexus in the same park. I realized that my favorite tech from BMW now worked at Lexus when I arrived and he told me to talk to Kyle. I told Kyle that I was interested in a GX 470, but needed to see how much the BMW fix would cost before I committed. Fast forward a couple of hours....the BMW fix was going to be more than $2K and Kyle had taken $8K off the price of the Lexus. Done deal!! Great employees and specifically service folks. If you are in need of help give Ryan a call.....he will always tell you the truth!

I had, and am still having, a very disappointing experience with Lexus of Warwick…read more I waited more than five weeks for a vehicle that I was told had been ordered to my specifications. When I received a call that the car had arrived and was ready for delivery, I made plans to complete the purchase and turn in my current lease. Unfortunately, when I arrived at the dealership, I discovered that the vehicle was not what I had ordered. Several of the features that were important to me and part of my purchase decision were missing. Afterward, I received conflicting explanations about what had happened, making an already frustrating situation even more disappointing. I understand that mistakes can happen. What matters is how they are handled. Rather than receiving a clear explanation and a satisfactory resolution, I felt that my concerns were minimized despite the significant inconvenience, wasted time, and disruption this caused. To make matters worse, I am still waiting for the vehicle that was originally ordered. After more than five weeks of waiting, being told the car was ready, and then learning it was not the correct vehicle, I am now facing additional delays while continuing to wait for the vehicle I agreed to purchase. I do want to acknowledge that the sales representative was professional, apologetic, and genuinely tried to help. My frustration is not with him personally, but with the overall handling of the situation and the lack of accountability from management. I chose Lexus because of its reputation for quality and customer service. Unfortunately, my experience with Lexus of Warwick has not reflected the level of professionalism, communication, and customer care I expected from the Lexus brand.

Going into a car purchase can be stressful, let's agree on that. My experience at Bald Hill Kia was…read moreanything but that. It could not have been easier! I am often referred as "one of America's funnest customers", a reputation I work very hard to keep. I met my match at Bald Hill Kia. We were greeted by what would turn out to be "one of America's best sales people", Erika. She was extremely knowledgeable about the product, and was not pushy at all. She let us take our time, and compare models, and all the while explaining the pros and cons of each vehicle. After our test drive, I mulled over the decision for a few days. Upon my return Erika could not have been more helpful. A cheerful, honest sales person, that is also very helpful. This was a great experience, I do not have a single negative thing to say. Just a great car buying experience. They were even fair on my trade, which is where "they" usually try to get ya. Thanks again!!

Service is terrible amber and Sean are rude do not recommend dealing with bald hill kia. They are…read morevery polite when trying to get your money to make a sale that's the end of it. Will not warranty anything! But once warranty ends they will find 1000s of dollars of work that needs to be done.