We had an appointment here today and our stylist was amazing. It was my daughter's first ever…read morebridal dress try on and the vibe was great. They were patient and listened to her feedback. The selection was great.

Great, professional service. Taylor was awesome. Knew exactly the perfect dresses for my daughter…read moreto try on. Shop had many styles and designers to pick from. Very nice place. No stress and no pressure. She said YES TO THE DRESS!

Came from Lexington to find my sister's dress. Although we came a few minutes late due to weather,…read moreour consultant, Hayley, immediately jumped in and was so excited to help. The other consultants on the floor were friendly and helpful. I liked that they had food and drink options (we didn't partake) and they had a lot of options for full-figured women which is sometimes rare in bridal. Thanks to Hayley, my sister found the dress of her dreams and the veil to match! Since we're from out of town, Hayley triple checked all the details and made sure we knew the next steps. Most important--they stuck to her budget! Can't wait for my sister's wedding, all thanks to Lace!!

I can't thank the ladies at Lace enough for the experience I had while dress shopping. They were so…read morepatient with me (as I am VERY indecisive), so kind, and constantly working to make sure we were working with styles that I liked. I would HIGHLY recommend Lace Bridal!

I said yes to my dress at Blush Bridal and had such a great experience! The entire process was so…read moreeasy and stress-free. My stylist, Kaylee, really understood what I was looking for and made the appointment so fun and comfortable. I would absolutely recommend Blush Bridal to any bride looking for a supportive and enjoyable dress shopping experience.

Found my dress! Great to work with and I love how they reviewed my Pinterest board to learn about…read moremy style.

UPDATE 6/16/25 changing my review from 1 to 3 stars. Carrie…read moreherself called me and we discussed some of the issues below. I appreciate a business that follows up with their reviews personally. I am not here to ruin her business by any means. I think there was some miscommunication. Thank you for following up Carrie. I rarely write negative reviews, especially for small businesses, but my experience yesterday was deeply disappointing and not at all what I expected from a shop I once held in such high regard. About eight years ago, I visited this boutique with my mother to find her wedding dress. That day was magical -- we ended up purchasing her wedding gown, my prom dress, and my bridesmaid dress all in one visit. I've held onto that memory ever since and always knew I wanted to return here when it was my turn to be a bride. Fast forward to yesterday -- I was finally shopping for my own wedding dress. I came to the appointment prepared with photos of a specific style I loved from another boutique in Chicago, hoping to find something similar. I expected the consultant to take a look at the photos and guide me through the options they had in store. Instead, I was told to go sift through what felt like thousands of dresses in the showroom myself and pull anything I liked. I was completely caught off guard. It made me feel like I wasn't being taken seriously -- despite the fact that my family was ready and willing to spend upwards of $10,000 on a dress. At every other bridal boutique I've visited, the consultants were proactive and knowledgeable, pulling dresses that matched my vision and offering thoughtful suggestions. Here, it felt chaotic and impersonal. I was left wandering, unsure of which dresses were which -- whether I was looking at a ballgown or an A-line, I had no idea. I'm not an expert, and I was hoping for guidance, not guesswork. Another unsettling moment was when my mother-in-law and sister-in-law arrived and were asked to wash their hands -- something that neither I, my mom, nor my maid of honor were asked to do. That inconsistency was noticeable and left my mother-in-law feeling singled out and uncomfortable. I've been to high-end bridal salons in Chicago, with gowns priced at $20,000+, and none of them had this kind of policy, let alone enforced it so selectively. Throughout my appointment, the person assisting me was not attentive. Dresses were poorly clipped, and my maid of honor had to step in multiple times. The consultant often disappeared, leaving me waiting with no idea where she had gone or what we were supposed to be doing next. At one point, she even told my MOH that she "didn't know how to help me," which was shocking considering I was very clear about the style I wanted. It wasn't a difficult ask. While my mother did end up purchasing a mother-of-the-bride dress (which looked stunning on her), we were surprised at checkout to see that a tip -- starting at $100 -- was essentially required. There was no option to opt out, which felt inappropriate given the quality of service we received. We're always happy to tip for great service, but in this case, it felt forced and unearned. What saddens me the most is how far this shop has declined from what it once was. Reading some of the recent one-star reviews, I see similar experiences, and I was disappointed by the defensive or dismissive tone of the store's responses. As a business, it's important to take feedback with humility and use it as a chance to improve, not belittle your customers. I truly wish this had been a different experience. I had high hopes based on wonderful memories, but sadly, this visit left me disheartened and disappointed.

Came to Carrie Karibo to help my best friend find a wedding dress. We were helped by Susan. She was…read moreextremely pushy, aggressive, and overall made a poor impression on us all. She made us feel rushed and would not allow any of us to help the bride because Susan had a "time frame" (everywhere else we went was very flexible with timing). Made all of the brides friends and family feel uncomfortable and unwelcome. The bride found a dress that she absolutely loved but the experience made her go else where to find her dress. Acting like a car salesman is very off putting and I really hope this is addressed so no other brides have this experience.

I recently went looking for wedding dresses and found this store amongst the Reading Bridal…read moreDistrict shops. For my appointment, I had the last one of the day on a Wednesday and I was the only bride trying on dresses. They had quite a selection of dresses to try on and most were what I was looking for. The bridal stylist I worked with was Brigitta who was very patient and wonderful. She worked with me to understand what I liked in a dress and if I was not liking a feature. She took my opinion into consideration especially when out in front of my family I brought who had loud opinions. Online and from what I found, the dresses were all under $2,000 just as advertised. I unfortunately did not get my dress here but would definitely recommend this shop.

What an amazing experience from purchasing- wedding dress very attentive even checked in after…read morewedding, Awesome experience and my daughter looked absolutely stunning on her wedding day!!!and kept in budget under $1500

I am the mother of the Bride and Bridal & Formal was our first stop to find the perfect dress for…read moremy daughter's wedding for next September. Daniella was so helpful and brought several dresses to our private dressing room for my daughter to try on. You always hear stories about how the very first dress a bride tries on is "the one", but we were all very excited to spend time together and make a day of looking for the ideal dress. The first dress Daniella selected for my daughter looked like it was made specifically for her. I thought to myself, "I don't see how any other dress could be more perfect for her". She tried on several more dresses, and although they all looked lovely, that first dress was the one! Daniella did a wonderful job with her selection and gave us an exceptional experience and an even better price for the dress of my daughter's dreams. I would recommend Bridal & Formal to anyone who wants the ultimate experience for wedding dress shopping. It was so much fun and without the stress you might think would accompany finding the perfect dress! S Nichols West Chester, OH

My consultant was absolutely amazing and I picked a beautiful dress that I absolutely fell in love…read morewith (first photo). 6 months later I go to get my dress and I told them the color wasn't right. I swore I picked an ivory underline but they kept telling me I didn't. I asked to see the notes and the guy up front was extremely rude. He insisted that they don't keep notes since I paid for my dress in full the day I picked it. I am so disappointed with the dress I picked up (second photo). I have been absolutely crushed over it. I feel like I got the cheap version of what I wanted.

First of all as a plus size bride, dress shopping isn't easy. I can confidently say I had the Best…read moreservice ever! I found the singular dress I LOVED online, WWBB is a retailer of the brand. When I called the girls were THRILLED to have me in store to try it on before ordering. They let me know the store was only open until 7 however if I scheduled an appointment they were more than happy to stay. Appt was scheduled last minute via phone, when I arrived the dress was pulled and in the dressing room for me ready to go. The girls helped me into the dress (on and tucked in and zipped up). When it came time to purchase confirming details was a breeze, finance options were discussed with no pressure to buy same day. The dress - gorgeous. The service - phenomenal. The store - small but charming with LOTS of options.

Beth was amazing! I just stopped in on an unscheduled…read moreappointment and was treated as if I had know Beth for years. The selection was especially what I needed as an older bride, I just need a small amount of choices to choice from. All the dresses were perfect and my decision has almost been made within the first visit. I will continue my search but I am certain that the quality and great value of the dresses will surely make my final decision.

We had the best experience here! The shop is very cute and…read morecozy. It's well decorated but not too formal and stuffy. The team was wonderful. Matt was our salesperson and he was so passionate about dresses. He was great about making you feel special and help you pick the dress that was an extension of you. I would absolutely recommend him. The dress selection is excellent and well priced. All the dresses and sample dresses so you can take them home same day.

The business model sounds great, but what you see on Instagram does not match reality…read more The dresses were often looking dirty and worn. As other people have noted, you can't touch or look at any of the dresses so the experience depends on the stylist picking things out. I think this model is weird because the stylist clearly did not understand what I was communicating even though I had pictures and described what I wanted. The worker called me well in advance to ask me about my venue, style of dresses I like, etc. then, on the day I went for the dress, the stylist asked me the same questions again. What was the point of that ten minute call. I also told the lady and the person on the phone I want a certain style of dress. They kept on bringing out random dresses in styles I told them I did not like. After an hour of politely trying on dresses I didn't like, she said she didn't have any dresses in the style I like. If this is the case then I don't know why they didn't just say that and we both could have saved our time. There was not a lot of selection and it also took forever because she was looking for dresses as we met instead of preparing beforehand so there were long pauses. Maybe come here if you want to try on a variety of styles and are okay with long pauses between trying things on. After having to do alterations and dry cleaning the obviously worn dresses, I'm not sure you are saving money by buying a sample dress either. The dresses were not cheap.

A cute small plus sized wedding dress shop with a good selection of dresses, they even had a few…read moreblack ones, super pretty, friendly staff, prices are normal for wedding dresses (expect to pay more than 1k) said yes to my reception dress here

The shop was gorgeous and the service was better. We adored Madi and she made our experience…read moreexceptional. We had appointments at other shops, but returned here for the 2nd dress we tried on!

I had a wonderful experience shopping for a Mother of the Groom dress at Queen's Lace. I cannot say…read moreenough positive things about this boutique and its amazing staff. Their selection of elegant dresses is outstanding, with so many beautiful options that it was easy to find the perfect dress for such a special occasion. What truly sets this boutique apart is the staff. They were warm, welcoming, and incredibly helpful throughout the entire process. They made the experience feel less like shopping and more like a fun and memorable day out. If you are looking for exceptional service and a stunning dress selection, I highly recommend Queen's Lace!

Went to multiple dress shops and couldn't find mother of the bride dress. This was our 4th stop and…read morewe found multiple dresses within 20 min. Ended up buying the dress here. Staff was excellent and worked with us for 1.5hrs to find a dress.