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Love Curvy Bridal

4.8 (8 reviews)
Closed • 10:00 am - 5:00 pm

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White House Black Market

White House Black Market

2.5(2 reviews)
3.9 mi
•$$

I was recently perusing the Kenwood store and suddenly fell in love with a pair of shoes. Yes,…read moreladies, you know how it happens. All of a sudden you see a pair of shoes and you just have to have them. I tried to get several sales associates' attention to see if they had them in my size, yet no one seemed to want to help me (hence, docking one star). It may have just been my perception, but the sales associates seemed to be more interested in helping the older customers than me (my attire of yoga pants and a sweatshirt probably didn't exude money). If they were crazy busy, I'd understand- but that didn't seem to be the case. Finally, a younger, sweet employee said she could help me. I wish I remembered her full name, I just remember that it started with an H. Of course, they didn't have any shoes left in my size in the store. She searched online and the surrounding stores, with no luck. Saddened, I figured it just wasn't meant to be. This awesome sales associate then went above and beyond by calling corporate. She said they can search all stores in the country for my size. Cha-ching! A store in Virginia had the last pair in the country in my size. She was able to get them shipped to me free of charge- and allowed me to use my $20 off a purchase of $80 or more coupon! I left an incredibly satisfied customer. I've already worn my shoes twice :).

This store has egregious customer service. My wife has spend hundreds of dollars here. Today, we…read moretried to return her very first return item, and we were informed that the store couldn't accept it as we were beyond the return limit...by two days. The dress has not been worn nor tags removed. There was not even an offer for exchange. It was simply "I'm sorry" followed by blank stare. Was the store correct by policy, yes. Was the policy in the best interest of satisfying future returning customers, no. The good news is that there are so many good stores in Kenwood mall that we don't have to go far to make up for the removal of this store from our target shopping locations.

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White House Black Market
White House Black Market
White House Black Market

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Kohl's

Kohl's

2.4(14 reviews)
2.6 mi

While this may be one of the smaller Kohls in the area the customer service I experienced goes…read moreunmatched to any shopping experience I've received in maybe ever. I was by the holiday clearance area looking for babys first Christmas items as I found out I was going to become a grandmother for the first time. Sonja took me under her wing and together we created some wonderful gift combinations. Although the Holiday Gifts were pretty much picked over. She helped me find other things I would never have thought of but I know my Daughter and Son- In-law are going to love. i really felt like I was shopping with a friend rather than following a store employee. Sonja thanks for making my experience so fun.

This is a smaller Kohl's than you'll find elsewhere…read more Although I'm not a regular Kohl's shopper and have rarely stepped inside one. This is where I do some of my Amazon returns and for that they serve their purpose. But they are so slow moving. Even though there has never been more than a couple of people in the whole store when I've been there. I can walk back to the back of the store to do an Amazon return, wait in line for a ridiculous amount of time and then as I'm leaving see the same 2 people waiting in the check out line that was there when I walked in. The rest of the store is lacking. The selection of clothing, shoes and purses that I've checked out were not worth more than a cursory look. The 3 stars is because it is a convenience to be able to do Amazon returns a few blocks from home.

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Kohl's - Restrooms

Restrooms

Kohl's - Men's

Men's

Kohl's

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Rainbow Shops

Rainbow Shops

2.5(2 reviews)
4.0 mi

Next time I'll read the fine print when it comes down to returning an item. The place did not have…read morea dressing room for me to try the jeans on. When I came home to try them on they didn't fit. I returned within 24 hours but because it didn't have the original tag and if they refuse to give me back my money and something that didn't fit. You lost my business

This location moved from one part of Brentwood Plaza to a larger space which was great. I went in…read morelooking for fitted jeans for the weekend. The staff didn't usually greet customers as they are always stocking items the few times I have been in. I was able to find what I was looking for. Often the same item may be in several locations in the store so it's about being patient and taking your time to look for the sizes you need. They have a variety of sizes including plus. They carry shoes, purses, under garments as well. I think there are also girls sizes there. I found my size and waited in line to make my purchase. Although there are usually several people working, there is only one on the register so it makes for long lines when it doesn't need to be. One customer wanted a discount so it touch longer for her to register for the text program. When I got through, the person rang me up. The experience was uneventful. Not poor customer service and not great either. I will return due to the items and prices that I like. They could would in getting customers and interaction overall. I was happy with the items that I purchased.

Love Curvy Bridal - bridal - Updated May 2026

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