Dr. Irons is a highly adept and compassionate vet, and I was incredibly relieved to find a way to…read moreensure my cat can receive crucial and consistent care in the city. I've searched without success for years for an adequate veterinary provider, as my five-year-old cat, Rex, gets extremely stressed and anxious going to the vet's office. Comfort Paws offers the in-home alternative we need, and I'm so grateful for their services. Dr. Irons was prompt, friendly, organized, and communicative. She listened carefully to my concerns about Rex's health and my characterization of his temperament, and approached him in a way that allowed her to do a much more thorough examination than any other vet has without upsetting him unduly. When he became agitated near the end of the visit (as most cats would when receiving shots), she gave him the space he needed to calm down and monitored his body language and signals to prevent any injury or further distress. Comfort Paws will continue to be our go-to vet going forward, and I'm so happy to have found somewhere that can work with us to make sure Rex--who's a very sweet, amiable kitty, but who happens to be a large cat with major fears around medical treatment--can thrive.

Saying goodbye to our beloved 14-year old dog was the hardest experience we've ever faced, and I…read morecannot imagine having gone through it without the care we received from Dr. Irons. From the very beginning, she was gentle, thoughtful, and deeply respectful of both our dog and our family. I might also add that while it wasn't yet an emergency situation, she was able to come on very short notice, which alleviated our dog's pain, and our emotional discomfort. She moved at a pace that honored what we were going through, explaining everything clearly while also knowing when to step back and simply give us space. Our dog was able to pass peacefully, surrounded by love, in an environment that felt calm and intentional rather than clinical. In a moment filled with overwhelming grief, she brought a sense of steadiness and grace that we won't forget. She provided compassionate care at the moment we needed it most. We are incredibly grateful and thankful, and would recommend her without hesitation to anyone facing this heartbreaking decision.

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.

My husband and I had an issue with scheduling due to outdated information on their website and were…read morefrustrated because it would put our puppies vaccine schedule behind by a week. The office manager called us to fix the issue and went out of her way to help us get a spot sooner. The staff is very sweet and helpful. Really appreciate how committed they are to providing support for their patients! Thank you!

My wife and I was on our second visit to this animal hospital. The first time I couldn't come and…read moreshe was transferred to a 2nd location they have and the experience was good. We both returned to this location for our cat Cubs annual physical. Once again we were transferred to this time a third location were unaware of. We walked in with a white couple with a dog and the couple asked us to go ahead of them the male behind the desk never responded to my wife asking him questions about our appointment. And when the female desk employee responded to my wife the male receptionist responded to the white couple! Not sure what that was about and all the while Cubs nervous and meowing. We decided to reschedule to next week because it was my birthday and we had plans this time it's directly with thier second location and I'm grateful.

Dr. Terra and the entire team at Prospect Heights Animal Hospital went above and beyond for my dog…read moreCharlie, who was attacked and bitten by another dog last month. At every visit, he received attentive, gentle, and thorough care, and I've had plenty of questions answered by email throughout his recovery process. The staff are always so welcoming and efficient. Throughout this unfortunate ordeal, Charlie still loves it there -- enough that he will stop in to say hello and weigh himself (and get a cookie). I feel very fortunate that we have this resource in our neighborhood.

I've been taking our cats here for several years, and have always had a complicated relationship…read morewith the clinicians here. Do they care about animals? Yes. Are they very expensive and recommend many expensive procedures? Yes. Do they explain why they want you to do what they want you to do? No, not without pulling teeth. And therein lies my struggle and the abbreviated reason I will be finding a new vet.

We've been taking all of our fur babies, colony cats and rescues here since they first opened…read more Dr. Zawie and Dr. Pordfino were amazing! They are sorely missed. Dr. Zamora staked right in and continues to offer compassionate and expert care. The staff is amazing, and they are all empathetic and professional. We've sadly brought many in at end of life, and they are all comforting. They worked with us when we brought several rescue kittens with FIV that had to be euthanized. I wouldn't trust our fur babies to anyone else. Awesome Vet

The owner's response contains inaccurate information. This appointment was not made "the night…read morebefore." It was scheduled approximately two weeks in advance because my schedule is busy and I needed the appointment. As shown in my screenshots and call logs, I communicated with the office multiple times that morning that I was actively on my way from Staten Island and provided an updated ETA. Despite that, I received voicemails threatening cancellation only minutes after my scheduled appointment time while actively driving and parking. I also reached out privately to management before posting publicly and received no response or accountability. At this point, I stand by my review regarding the lack of professionalism, bedside manner, and how the situation was handled.

This vet is so overpriced. My cat started hiding, scratching her ears and shaking her head. The All…read moreEars website makes it easy to book appointments the night before, so I booked. Despite me telling the vet upfront that my cat was acting weird but also doing things that suggested an ear issue, they only looked at her outer ears before suggesting I do a full set of blood tests. My cat is around 7 years old, so they just gave me the quote for the adult screen and the senior screen and, with no guidance except that the senior screen also involves a thyroid test, said "you choose." Scared for my cat, of course I opted for the one that includes more tests, even though it was much more expensive and they seemed to have no insight into whether it might be a thyroid issue. Only AFTER I'd signed off on the labs and my cat was getting the bloodwork done did a nurse come into the room and suggest I also do an ear cytology to check the inner ear. Why wouldn't the vet have suggested that first?? No surprise that the ear cytology showed she had a yeast infection. What could've cost me $300 or less to diagnose and treat ended up costing me $900+.

Great experience from the moment I went into the moment I left. Very friendly staff. My ball…read morephython had stuck eye shed and Dr. Emily removed them. She was very gentle with Mango and I was so happy she was able to remove Mango's eye shed. Great experience.

My son took us here as the vet care in Manhattan was to much for to little care Prices are much…read moremore reasonable Staff are all so nice & caring You get everything included in the cost, care, test's, & medication if needed I have 2 cats my son has 3 & we're very happy with the service

Quick, responsive, knowledgeable and understanding. I brought in my cats and they needed…read moreextractions. Most affordable you're going to find in the city!

We could not be happier with the care that our mini bernedoodle puppy has received at BHVH. We have…read moreseen Dr Chan for most of our primary care visits, Dr Thompson to get her spayed, and Dr Venezia for a sick visit. They have all been very knowledgeable, approachable, and professional. The techs are equally helpful and welcoming. Same with the supportive staff. My two previous dogs were cared for at Vinegar Hill Vet, and the difference in care is noticeable. The staff at BHVH actually cares about my puppy and seem genuinely happy to see her for each visit. They are quick to answer any e-mails. I highly recommend this practice!!

In a neighborhood as charming as Brooklyn Heights, this vet exceeds expectations. Let me tell you…read morewhy. 1. The curb appeal of this vet is so cute. It adds to the charm of the neighborhood. They always decorate for holidays, and I especially love the giant skeleton they have at Halloween. Plus, we always have cute dogs hanging out at that corner. 2. I love that we have a privately owned, neighborhood vet in Brooklyn Heights. I was expecting the staff to be compassionate and helpful, and they were beyond nice. The inside is very cozy, but the patient rooms look modern and clean. 3. Brooklyn Heights is fancy, so I wasn't sure what to expect when it came to the bill. My dog Jeffrey had to renew all his annual vaccinations plus his three-year vaccinations. He had a full wellness check, including bloodwork and a fecal test. He had the works. It was expensive, but not unreasonable. Across all 5 vaccines and testing, it was maybe $100 more compared to prices at our last VCA vet in Boerum Hill. I was expecting more TBH. They also swabbed Jeffrey's ear to check for bacteria, and I did not see this on our bill. Thank you for that, Dr Chan! 4. I had read some reviews of people complaining about how the staff was difficult when asked for price breakdowns. I DID ask, and they were so kind. They really went out of their way to explain everything to me before I was charged or any procedures/testing had been done. If you had any questions or concerns with pricing, I would not hesitate to ask their staff, as they could not have been more accommodating. 5. Dr. Chan and her assistant (I'm looking for her name!) really went out of their way to adore Jeffrey. They were so sweet with him, and kept mentioning how cute and perfect he was (WHICH HE IS) and no parent gets tired of hearing how wonderful their child is.

I love this group. They are all so helpful and professional. I give a special thanks to Opal who…read morehas been incredibly wonderful, recently helping us navigate a transatlantic journey for our senior dog. Thanks Opal!!!

There is a reason the vet here decided to become a vet - it's because she has no idea how to…read moreappropriately interact with humans. zero people skills. She is like 6'5" tall and stares down at you wagging her finger at you and chastising you like a school marm even though you haven't done anything wrong. Having said that, the front desk folks are amazing - they are personable, and helpful.

It is really expensive here. We paid $591.45 for a concern we had about our cat vomiting often…read more They didn't try to upsell us but gave us options. They were so warm about switching an appointment I mistakenly made in a different borough. I chose this place due to the reviews and due to how easy it was to find a place that's convenient to us both time wise and location wise. Our cat likes the free treats provided for cats and dogs. On another note, I learned scheduled visits are $130 and walk ins are $150. This was the breakdown: Examination and Consultation: $130.00 Labwork - Senior Screen Select: $330.00 Medical Waste Disposal Fee: $3.95 Cystocentesis (Sterile Urine Collection): $85.00 Nail Trim: $42.50

Dr. Daniel Bloomfield caused my senior frail cat unnecessary distress, exhaustion and…read moredisorientation. He harmed her by treating her for a symptom that was-not-my chief complaint, was not anywhere at the top of my very pressing and clearly expressed concerns. Dr. Bloomfield gave my cat an injection today for a symptom that was not even present, despite the fact that I texted, emailed, and verbalized my chief complaint & worrisome concerns to both to Bond Vet and directly to Dr. Bloomfield. My little cat is experiencing GI sensitivity. Over the past 2 days she's come very close to not-eating-at-all-for-24-hours, is sleeping a bit more than usual and is showing a near total DISINTEREST in eating. My little Missy is less than 5 pounds. She's very tiny & adorable, but also very frail (experiencing weight lost and near her complete limits). I was told by Dr. Bloomfield (and confirmed by his assistant) that Cerenia was an appetite inducing stimulant (and if it worked as hoped), would last for 24 hours. Seeing the lethargic, disoriented condition of Little Missy, I Googled Cerenia. It is NOT an appetite stimulant, it's PAINFUL (upon injection), causes LETHARGY and Disorientation. Why did my little Missy need this? Let alone Dr. Daniel Bloomfield did not handle Little Missy's body with compassion and respect; treated her tail like it was a handle (literally tugged on her tail) during the exam to get a look at her tush; not aggressively, yet, absolutely-not-gently. His "consult" was very fatalistic, he ignored my concerns, ignored my cat's smaller symptoms that -are- treatable to improve the quality of her life & instead was hyper-focused on her senior age. Both his dismissive and inattentive behavior during the consult and the Cerenia shot were harmful. Dr. Bloomfield caused Missy distress, sedation and disorientation. He worsened the very symptoms we came to him to address (with an extra "side" of disorientation that Missy did-not-have prior to his "treatment").