I don't get the low ratings for this shop. Pitcher Nolan is a fine service manager, a total pro…read more The place is super clean. The waiting room has coffee. The service was performed exactly as specified. Sure: They want to add recommended services / upsell but it's not high pressure and it's always explained. Great value from my perspective (their lifetime alignment is a great deal if you're going to keep the car).

Disappointed with pricing transparency Today one of my…read morerental customers had a vehicle towed to Firestone for a simple repair - a failed upper radiator hose. The quote we received was $580 to replace the upper radiator hose. For reference: The part itself retails around $49. The labor guide (verified in our own automotive software) shows 0.6 labor hours for this repair. Even at a $180/hour labor rate, this would equal approximately $108 in labor. Another local repair shop completed the same repair the same day for $200 total. We were told the system showed 2.6 labor hours, which does not align with standard labor time for replacing an upper radiator hose. As a rental company, we rely on fair and transparent pricing. This experience was disappointing and caused unnecessary stress for our customer, who had to drive an overheating vehicle to another shop. I encourage customers to verify labor times and obtain a second opinion before approving repairs.

I did not use their services but I was going to until I found a shop closer to my home…read more They were so professional and understanding I Was going to drive almost an hour to their shop.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

My wife and I started bringing our cars here a little more than a year or so ago, and we haven't…read moregone anywhere else since. This shop really takes care of their customers and their vehicles. Their prices are completely fair and all the guys that work there are very kind. We highly recommend this shop. Thank you C J!

Honest and professional company. My truck was the victim of deliberate sabotage by dirt bag…read morepotential buyers that offered to still buy my truck even with its apparent huge motor issues, which they created, at about a third of the original asking price. I had the truck towed to CJ's. Jim, the owner, called me and said the whole thing does not look 'right', and after talking to me determined nothing was wrong except the issues caused by the criminals. He fixed the issues, and I had the truck back the next day.

I have taken my vehicle to Allstar two times now for the last services it needed, and I am happy…read morethat I have. As many can likely relate, I have struggled to find good mechanics who are also honest and (sadly) respectful toward women. I used to take my car to the Toyota dealership, but not only did my local one disappoint many times, I also wanted to support small businesses, and finally through searching on Yelp, I found Allstar. Mike, the owner, and Julio, the person who last worked on my car, are great! Both times I have taken my car, I have gotten the services the car needed and not been oversold, which I really appreciate. My car is older, so of course, there have been recommendations on things to fix, but Mike and Julio have been honest about what required immediate attention and what can wait a bit longer. This has not been the case at other places. Since I have only been here twice, I don't have much more to add, but I'll update this as needed.

IF YOU CARE ABOUT YOUR CAR AND YOUR TIME DO NOT GO HERE !! I took my car in for a simple oil pan…read morereplacement and engine mounts. They failed to properly seal the oil pan twice and I had to take my car back 3 times! the second time they had used glue to seal the oil pan making a huge mess and voiding my warranty. Not only did it take them 3 attempts to finally reaper the oil pan they also over filled my engine oil by 2 and half quarts and the e fine mounts had to be replaced "again" cause it was quite obvious they never changed in the first place but charged me for it. Now my entire front suspension is compromised either due to them tampering or just the fact they had to drop my front suspension 3 times. Also their main tech isn't ASE certified and is just a "helper " AVOID THIS CHOP SHOP !!

Talk about someone dedicated to their business. Darren is one of the best in this industry. I…read morerecommend coming here for all of your truck concerns. If you're really looking for somebody, that's going to dig deep into diagnosing your vehicle correctly and making sure the right things get taken care of. I was originally bringing my truck in for what I thought was going to be a $3000 bill after talking to the dealer and Darren and Jimmy took the time to properly diagnose and get everything done correctly and it is only going to be a $600 bill. I've had two other mechanics told me they wouldn't take a look at my truck because they didn't want to tear down the engine to find the actual problem. He treats you like family and I wouldn't want to go anywhere else.

Something strange happened. Called back after the repair with a simple question that would have…read morebeen easy for them to answer. Someone that I had never seen answered the phone and was acting as if I wanted money back or something. It should have been clear we did not. He denied that the person we asked for was even working there. Have new people taken over this business? Or did they do something bad to the truck that I have not discovered yet? Tried to email them to solve the misunderstanding but that did not lead to anything. I do not trust them anymore. It is a pity I will now have to keep looking for an honest truck mechanic.

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Sherwin is always respectful he always send you text explaining the problem. I don't had any…read moreproblem when it comes to his work excellent . Highly recommended!

Got my car towed to this shop due to my car not getting into gear. Sherwin was kind and…read moreaccommodating when I arrived. He communicated with me that the transmission failed and needed to be replaced. Sherwin and his team were able to source a replacement and my car was ready to be picked up a week later! Definitely became my go-to mechanic for my cars and will recommend to my friends.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

This would be my 3rd time taking my car and paying for the same issue they couldn't fix. Telling me…read morelet's take it step by step lmao. Never coming here again. Bad business. At first it was cool but nah.....

Michael and David are absolutely amazing to work with. They are honest, communicative, and take the…read moretime to explain everything clearly, which makes the entire process stress-free. They are plenty of other shops nearby but I drive the extra 20 mins to take my vehicles to RPM Auto. It's rare to find a shop that combines this level of craftsmanship with customer service you can genuinely trust.

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone…read moreand the value outstanding.