I had been going to the same mechanic for almost 15 years. Unfortunately, he retired and closed his shop. Since I was fortunate enough to not need any car repairs in the last few months, I did not find out that my mechanic was permanently closed until this morning when I tried to schedule a brake repair with him. To say I was dismayed is an understatement. So I started the " google" process of trying to find a new mechanic. I live in Chino, and integrity Automotive stood out to me for their many positive reviews. So I called when they opened and spoke to Tony, who pleasantly surprised me with his availability for today! I promptly took in my car. Both Tony and Rachel were very kind and welcoming. I was contacted promptly with a fair estimate, and the work was completed the same day! I was very pleased and will definitely return when I have automotive repair needs in the future! read more

Good service Honest price Efficient Friendly The place very closer my house Nice experience read more

I had an excellent experience at Integrity Automotive! From start to finish, the service was professional, honest, and efficient. They took the time to explain everything clearly and made sure I understood what my car needed without any pressure. The work was done quickly and at a fair price, and you can tell they really care about quality and customer satisfaction. It's hard to find a shop you can truly trust, but this is definitely one of them. Highly recommend if you're looking for reliable and honest auto service. I'll definitely be coming back! read more

Amazing and honest work. Tony was great and informed me about everything I needed to get my car right.

Very friendly and helpful automotive shop. No games or upselling. Tony is great! if you need a dependable mechanic, this is the place to go. Highly recommend!! read more

This is my go to place for my honda oil changes great service all around in and out in no time.

Updated Response to Shop Reply: Tony - a proper diagnostic should isolate the root cause before recommending a nearly $900 replacement. The vehicle left your shop actively overheating and with the same symptoms as before, meaning the radiator replacement did not solve the problem, whereas a $14 relay immediately did. In fact, when I picked up the vehicle I explicitly asked, "so the radiator was the solution to all my problems?" which you replied "yes." Now, suddenly, it could have been a number of issues and there are no guarantees that the original diagnosis should or shouldn't have fixed the problem. If this was the shops position, it should have been stated before the recommendation was made and work complete, not after realizing a $14 repair fixed the issue. While I do not believe the misdiagnosis was made with ill intent (I will edit my original review to accurately reflect this), refusing to stand behind the accuracy of the initial diagnostic is why I am sharing this experience and how integrity comes into question. Original Review: I brought my Honda Odyssey into Integrity Auto due to an overheating engine and inconsistent AC cooling. I received a call from Tony a few hours later who asserted that I needed a new radiator for $870. They replaced the radiator with a new one and I picked up the car the following day. On the way home, I noticed that the vehicle was still overheating and that the AC was going in and out of cooling - the same symptoms as before. I immediately called Tony and informed him, who seemed confused and asked me to bring the vehicle back the following week. Rather than waiting for my car to get worse, I jumped on YouTube and found several videos that pointed my symptoms to a faulty engine relay. I ran to auto zone, installed a new relay and my car was instantly fixed. A $14, 5-minute repair. I returned to Integrity Auto the following week and presented Tony with my receipts for the relay and asked why the issue had been misdiagnosed. Rather than taking responsibility, Tony nervously came up with a number of excuses as to why I would have needed a new radiator anyway, stating that the relay was "just a coincidence", "must have overheated after the radiator was installed", and that "the relay was also part of the problem". The stories did not add up. Why would a relay overheat AFTER a brand new radiator is installed and cooling the engine properly? If a relay was part of the problem in the first place, why wasn't a new one installed at the same time? I even offered to reinstall my old relay or have them put back the old radiator to prove that a new one was never needed. After realizing they weren't going to own their misdiagnosis, I left the shop with no resolution offered. Now, I am out nearly $900 for a fix that was clearly misdiagnosed and likely completely unnecessary to begin with. This shop had an opportunity to live up to its name but it's clear that integrity is not something they actually value. I would caution any new customers from visiting this mechanic to ensure you are not taken advantage of like I was. read more

Great Service and if you have a Honda, you should give it a try. It may not be the cheapest out there but you can trust Tony.

Tony has serviced my Honda Ridgeline for Years, and is very trustworthy . Prices are very reasonable.. read more

This is a great business, service is accurate and accessible, Tony went above and beyond to help me out with the issues the car had. He also fixed a light that wasn't working on my car , at no charge . Now, I'm doing the regular maintenance here instead of going to Toyota . read more

We've been taking our Honda, Toyota and Lexus cars to Tony for years and always impressed with the honesty, quickness and reasonable pricing on the repairs. I last took our Lexus RX-L in for an oil change and needed the front brakes replaced. He was able to make all the repairs while I waited in the lobby. Highly recommend! read more

Another good experience here, just in for an oil change and it was done in short order. check engine and tire pressure lights were on and they confirmed it was the sensors, not an actual issue. If it was the dealer I'm sure they'd try selling me on something more. read more

After jamming my brakes with seriously low pads, I found myself finally going metal-to-metal and I was desperate to get them fixed for my long drive back home. I called Integrity and within 10 minutes, I slowly made my way over to them. I was expecting an overblown estimate considering my situation. I was expecting several hours of wait time. I was expecting lots of fearmonger upselling. I was wildly surprised and PROFOUNDLY grateful when I walked out exactly ONE HOUR later paying for exactly (and only) what was required to get me safely on the road. In my opinion and based on this first visit, the name of this shop says EVERYTHING! One of my greatest fears is being a woman alone walking into an auto repair shop. I was greeted warmly, my questions were answered clearly, every anticipated step and cost of the service was laid out with absolutely no surprises at completion. I was given insight as to the condition of my vehicle and suggestions for future service with realistic timelines. The only thing I didn't get was a comped lunch at the burrito joint down the block! (Just kidding.) I can't speak well enough over this lovely business that God placed in my path during a very stressful, very vulnerable moment. I fully expect to return to Integrity for the recommended services and future work going forward. THANK YOU THANK YOU THANK YOU! read more

Integrity Automotive - Their philosophy, and my experience for one hour. - Auto Repair Near Me - Chino, California

Integrity Automotive is seriously so amazing. They're honest and the customer service was wonderful. They went above and beyond. There's a lot of mechanics in the area, but I cannot recommend Integrity Automotive enough!! read more

Integrity is now my go to place for everything automotive. Tony is very accommodating and pretty knowledgeable and straight shooter. Darrell(sp?) is always welcoming and helpful. Years ago they use to only service Hondas but, now service all models. I have brought my dads Chevy Trailblazer and my 2 Nissans. read more

Integrity Automotive - Nice waiting area. - Auto Repair Near Me - Chino, California

Been going here for years. Tony is great and always reliable. Reasonable price for service as well. I've reccomended them to friends who are new to the area and they are always happy as well! read more

I take my truck there. Wait for the oil change sometimes when I cannot make an appointment I just go early in the morning and they take me on in. They do great work. They worked on my front end of my pick up truck and it's great. read more

I can't recommend any other mechanic! I love coming here and Tony is the best mechanic I've been blessed to work with. He lives up to the name of Integrity, which can be hard to find these days. I've brought a couple vehicles to Tony, and he's always honest about what needs to be done, whether the news is good or not. I had a Jeep with electrical issues, and I recently purchased a used SUV and asked him to pre-inspect. He was so patient while I asked a million questions, and he truly went above and beyond. Tony, I can't express how much I appreciate you! I'm so grateful to have found you here on Yelp. read more

I had an oil change here on the past. Honest and transparent. I will use them in the near future again.

The service is awesome! The owner To y is the best. He will let you know exactly what your vehicle has. I call in the morning & he will ask me to be there that same afternoon for my oil change. I've been going to Integrity since 2016 & by far it's the best mechanic I have ever had. read more

Took my car here today to get an oil change and inspection. Tony and Mike are top notch! They were transparent with prices and got me in and out in less than an hour. Tony even explained what services I may need next when I reach a certain mileage and wrote it all down for me in order of priority. Truly operating with integrity. Will be back when I reach that mileage because I know they will do it right and for an affordable price. Highly recommend! read more

The owner Tony is honest, very professional and most of all very knowledgeable . I highly recommend those who own Acura car to bring their car to Integrity automotive and ask him specifically.... He is like a specialist compared to a specialist doctor particularly if in comparison. I'm going back surely for my car maintenance! THANKS TONY FOR BEING SUCH A GREAT PERSON. HOPEFULLY ALL CAR MECHANICS ARE LIKE YOU. I greatly appreciate your service ..... THANK YOU IS NOT ENOUGH TO SAY ... MORE POWER TO YOU AND GOD BLESS YOU IN ALL YOU DO! read more

Excellent customer service. I haven't been here in quite some time since the business sold from the original owner. I am happy to say the new owner is maintain the same level of service and integrity that the prior owner had in order to make this an excellent business. The prices are fair and what they tell you about your vehicle is honest. I was extremely happy utilizing them to replace the alternator on my 2013 Toyota Avalon. I would definitely use them again and highly recommend them. read more

My family and I have been going to Integrity for about 20 years. Tony took over a while ago and we still love the shop! The pricing is always fair and up front! As a woman, I have been able to trust their recommendations and be comfortable with how they handle any issues I bring up! Very clean! Very kind! Very accommodating! read more

They are very honest. A friend of mine recommended this place to me about 3 years ago and I have been taking my family's cars to them and I have not been disappointed! Excellent service each time! read more

Diagnosis was quick and repairs made according to promise. Price at checkout was exactly what the quote was for. Shop was super clean and the staff was very personable! Tony was recommended by a friend who had been using them for years and has always been happy with service. DEFINITELY be going back for Maintenance and repairs. read more

If you need any type of service for any car this is the place! You will find honest opinion. It is hard to find a shop like this now days! 100% recommended!!!!!!!!!! read more

Tony is a lifesaver!! My ID fell in the tiniest, almost completely sealed off crevice in my car between the emergency break and center console and I couldn't get it out myself no matter what I tried. I went to Integrity Automotive for help and Tony expertly retrieved my ID so quickly and easily!! He saved my Monday and Thanksgiving because otherwise I would've been ID-less and unable to pick up my family's holiday meal. Thank you Tony and Integrity Automotive! :) read more

Very nice customer service from Tony I'm believe he is the owners I'm totally back. Thank you Tony. He's speak Spanish he takes the time to answer all My questions . read more

Found this place on yelp. I called and they said they could take me in the same day for an oil change. Found this place to be one of the best prices around the area. Great and quick service! read more

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I have been taking ALL of my cars and vehicles to Integrity Auto for over 30 years since long before Tony took over the business. From the beginning, they have stayed true to their motto: Sincerity, Honesty, Integrity. I've meant to write a Yelp review for years and have neglected poorly on my part, so I want to let anyone reading these reviews know that you will be served honestly, the guys will do A+ work on your vehicle, and the prices are upfront and fair. They will NOT say one thing, then go back on their word and do another. If situations arise with repair work on your vehicle, they will let you know upfront and give you options moving forward. Tony and Daryl communicate with their customers clearly. The vehicles that Integrity Auto have serviced over the past 3 decades for me include: Honda, Toyota, Acura and Cadillac. There hasn't been an issue with any repair work done on any vehicle during this time span. Seriously, if Yelp provided a 5+ star review, I would give them the highest mark possible. Currently, I take my 2022 Toyota 4Runner to them, and I wouldn't trust my vehicle to anyone else. This is a situation that had arisen this past winter. When I purchased my 4Runner from Toyota in April 2022, I used the 2-year or 35K free oil/filter service at the dealership. My car was lifted during this time to complete the service. When the free oil changes were up, I returned to Integrity for any further service. On my first oil change at Integrity, they noticed an oil leak near the transfer case underneath. It wasn't anything noticeable; no oil spots or residue on my garage floor. The oil had been seeping through the gasket seal and naturally began to coat the underbelly of my vehicle. They noticed it right away and recommended that I take it back to the dealership to get it serviced since it was still under warranty. I had also purchased the 75K service warranty at Toyota when I had bought it originally. When I went back to Toyota to get it serviced, there was an about-face from the service guy at the counter, and I could tell immediately that they were reluctant and questioned my problem. I even showed them pictures that I had taken of the leak. Long story, short, they found the problem and kept my 4Runner for 3 days to complete the repair. It's a tricky repair on the Toyota trucks to replace a gasket seal, takes time, and it would've been an expensive repair. On reflection, I knew wholeheartedly and without a doubt that during the 2 years of free oil service, the technicians at Toyota noticed the leak. For those of you reading this long-winded review (sorry) and know anything about repair work, you indeed notice problems immediately. Toyota ignored the leak and would have continued to ignore it until the extended warranty had expired, causing me to eventually spend hundreds on a repair job. I wrote a letter of dissatisfaction to Toyota about my experience, and I haven't heard back from them since. I am thankful to Tony and the guys at Integrity Auto for noticing the gasket seal leak and their recommendation to get the repair work done at the dealership for free under the warranty. On my next visit to Integrity in the spring, I had them check the work that Toyota had done to replace the gasket seal, and they confirmed that there was no longer any leak. Don't trust dealerships. They'll find imaginary and ghost problems that don't exist and charge you through the roof for unnecessary repairs. Instead, take all of your vehicles to Integrity Auto!! read more

We always come here for our oil changes this time we had to replace the oil pan seems like a good price satisfy

I took my Integra here for the first time and I am extremely happy with the service and time frame that Tony and company provides! I found my perfect spot for my Honda/Acura! Thanks Tony I love driving the integra especially on turns! :) Mfactory FTW! I will be bringing this car in for more work in the upcoming future! read more

Integrity Automotive - Auto Repair Near Me - Chino, California

Went there past 2 oil changes. Brought my own oil and filter to use each time. Just found out today that oil in the car haven't been changed at all for the past 2 times. They took the money yet not doing the work. It's jiffy lube scenario all over again! read more

Such a great and professional experience. Went in for a 4 wheel alignment, first time customer, met the owner (I believe his name is Tony). Had an appointment at 9AM. They were prompt. I was out of there by 9:26AM. The girls who handle the phone are very friendly and professional also. I highly recommend this business! read more

I started coming here a few months ago with some truck issues I was having. The owner is a straight shooter, always looking for ways to save me money. If there isn't a problem with the truck, he doesn't invent one. Several times I thought I heard something weird with the vehicle, brought it in, he looked at it, then told me it either wasn't a problem or that it wasn't something that needed immediate attention. That's integrity in my opinion. I highly recommend this place if you are tired to grimy mechanics. Great customer service here as well, very friendly. read more

My 2002 Honda Accord was in desperate need of service. I was hesitant to take my car to just any shop because of how old it is and of course I want to work with someone who is completely honest and does quality work. I found Integrity Automotive on Yelp and I was not one bit disappointed. Tony took care of me from start to finish. We set up an appointment for me to drop off my car. Once my car went through a full inspection, Tony was completely upfront with me. I proceeded with Tony's recommendations and now my car runs great! I trust Integrity Automotive and would highly recommend this shop to anyone looking to get their vehicle serviced. read more

Just like their name says, Integrity. Took my Son's 1998 Accord that was leaking oil. Fixed it right up and it passed Smog test. Thank you guys! read more

I can not say enough about this place. Tony and his family have beat my expectations every time. They never fail to go the extra mile , they welcome all of my questions and they make sure that I fully understand everything before it's completed on my cars. It's hard to find a business that has great customer service and quality work all while being honest and dependable. But they have it all. They do amazing work and I highly recommend them for your auto needs. read more

Called last minute and they took me in immediately. They were super fast and professional. I highly reccomend this place! read more

Integrity Automotive - Auto Repair Near Me - Chino, California

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