faster, cheaper and more professional than take five. Highly recommend this spot for your oil…read morechanges.

The place was quick and easy, told me how to reset the oil life on my impala without doing it w the…read morebutton. Also cheaper than take 5.

Came here around 3:30. Service was very prompt and quick. I loved how I could just stay in my car…read moreand play on my phone while waiting for the employees to finish the job. The gentlemen were very courteous and offered me bottled water while I waited. Overall, it's a little pricier than going to a regular place, but you really are paying for the ease and convenience. Will definitely be returning. Side note: check their website for coupons and discounts!

I called ahead twice to find out what the cost of a full synthetic oil change would cost. Both…read morepeople over the phone said it was about $85 plus tax, with coupon price it should have come in at about $75 with taxes. When we reach the shop, they said the price was closer to $105, after a $25 coupon. This was a $25 gap. The mismatch between what the call center says and what the shop says feels like intentional miscommunication in the style of bait and switch. The call center says one price. The shop says another price. Given that the miscommunication is a reflection of intentional company policies it seems intentional rather than accidental. Would not recommend based on deceptive pricing practices

Away so helpful I came in for oil change I was waiting when a lady came in state inspection they A…read morecustomer get auto insurance So kind done all with a smile Great service

We've been using Santa Anna for all of our cars for the last few years and couldn't be happier…read more They've always been fair, honest and do really good work.

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

The best result of a bad car breakdown!! And a huge thanks to Harting Automotive and Lupi the…read moremanager of Napa Auto Parts of Houston Texas. Thanks to Jack the owner who was a huge help and a great guy. And Thanks also to John the service manager and his mechanic Alfonso. What a professional team. They helped me out big time and got me in and out in 3 hours. As a profession pilot car driver, time is money and these folks were there for me beyond expectations. They were friendly and supportive during a stressful situation that at most other locations would have taken days and required an overnight or two in a hotel with the loss of my upcoming run that I was headed to 900 miles away. What a great group of professionals who got me fixed up and on my way even staying after hours. And it didn't cost me an arm and a leg. It was so good to be in the care of such good people! It ment a lot being far from home and out there hustling to make a living. This could have cost me a small fortune in accommodation costs and lost income alone. They really had my back. John took the time to work with and communicate with my wife back in PA about getting receipts from her to verify my Napa Warranty. He went above and beyond to work with her on the phone and via email. Thanks guys!! If you are looking for a professional team with quality workmanship and friendly service in Houston, this is the place!! Ash and Celeine Easdon-Smith. Oz's Homestay.

Came in to get a transmission leak fixed, was told it was an axle leak not transmission so he…read moredidn't fix the transmission leak. Mechanic "fixed" the axle leak however it is not fixed. Went back to address the situation due to warranty and the shop was closed up and still has never opened back up again. He literally robbed us of our money and closed up shop. Documents say there's a warranty but we can't even get ahold of the shop. We're from the bastrop area and relocated to houston so to trust a bastrop mechanic and get robbed here in houston by one too is very unfortunate. Looking into legal remedies because we definitely were scammed.

Did overall car service needs and repairs as well as new tires. As usual great, courteous group of…read moreknowledgeable folks that appreciated my business. Good listeners. Fair price. Highly recommend them.

Great, fast, service with a smile. Thank you Kyle for answering all my questions regarding the…read moreState Inspection.

Super quick, professional, and genuinely friendly service at Valvoline Instant Oil Change…read more Affordable with the online coupon and they even filled my tire pressure. As a woman, I really appreciated how comfortable and respectful the experience felt. Definitely recommend!

I'm here now and I'm finally getting serviced. I was next in line and Tristen had already come up…read moreto me and asked what I needed I let him know an oil change and told me it would be a 30mins. A car pulls up after I had already been waiting and as I'm merging in the lane he's telling me to roll my windows down and says they had been waiting too long. The lady was not there before me I'm so irritated by the lack of customer service displayed by him today. I wanted to leave if it wasn't 5:30 on a Saturday I would have. Its not about what you say but how you say it. Thanks to Geo for my oil change.

Finally a reliable mechanic!!!! I'm so happy to have found Joe! He was very professional and…read moredirect! All my parts he had delivered to the store if he didn't have them in hand. Price was affordable. Very good business! I will bring my mom for her car!

The small family owned business run by two brothers is exactly the kind of place you would hope…read morefor. Solid, reliable service. Fair pricing, and they always do what they can to help you make the most economical decisions.

Quick inspection and no appointment needed…read more Marquis was super professional and nice when dealing with me. His recommendation for new wipers was totally on point and he took the time to show me where the degradation had occurred warranting his recommendation. He also recommended I only replace one so I was not charged for both unnecessarily. I came in for the state inspection and came out with it being done in about 30 mins from start to finish. Unfortunately, this location doesn't have coffee hence my 4 star review. This location does have bottled water. The waiting room is very small but is clean enough. It's not marked, so is a bit confusing, but the best way to enter for getting your car serviced is to the back entrance to the bays (which is really the entrance into the bays). This allows the mechanics to pull your car straight into the bays without having to wait for traffic to pass or to reverse into traffic. I wish this had been labeled but messing it up wasn't too inconvenient- I just pulled out and into the back of the building through the adjacent shopping center lot. While you're here, consider stopping in to get a quick coffee at Luce's since it basically shares a wall with Jiffy Lube. You'll need to come back quickly though since the mechanics had a couple of questions/confirmations throughout the inspection process so you wouldn't want to delay them.

Beware. This place will swindle you if you don't know jack about cars and maintenance. The…read moreupselling and dishonesty is wild. I just came for a quick oil change and even brought my own oil specific to my car. I should've walked away with the constant sleazeball tactics, but they were already in process of changing the oil so I followed through with it, but you know it's bad when you feel like you have to babysit the crew because of their questionable practices. They ended up checking my air filters randomly even though I didn't ask. The cost for air filters was undisclosed until checkout when I got a fat charge. If I had known it was an extra $110 I would've done it myself in 10 seconds for a fraction of the price. Anyways, when I got home I did a self inspection of my car to make sure everything was okay. I checked the air filters and they somehow lost my covering panel in the process. It's a small thing, but I was annoyed. The manager did end up following through and rectifying the lost part which I appreciate, but it shouldn't have been a problem in the first place if the crew was paying more attention to the actual job rather than the upselling and dismantling of my car to see what they could sneakily upsell me. Reading some other reviews on here, it seems like this is a common practice pattern at this location.

Nothing but the best! Customer service , staff & entire operation top notch! You won't find a…read morebetter service center in Harris county! Highly recommend

I have driven past this business for years and now, I now live within walking distance. I dropped…read moremy vehicle off for them to check something out, and was offered a ride...which is great as most repair shops do not have that service. Jeremy was great and provided excellent service. It was a nice day so I walked home. They are professional and have great hours! They have a patio and coffee bar area if you need a snack. The price quoted was within reason and they also attempted to price match as well.