I honestly have nothing but good things to say about Sam and his team at Menard Automotive. I lost…read morecount on the number of times I've stepped foot into an automotive repair shop and felt pressured to add on services or felt misled and taken advantage of. That is not the case when it comes to Menard Automotive. I took my truck in to get my tires replaced a few months ago and when I got a nail stuck in one of my tires knew I would return to Menard Automotive. Not only is Sam very honest and kind but he was very accommodating to me just basically showing up without much of a notice to get my tire patched up. I hope I don't need additional work done on my truck in the future but if I do, I definitely will not hesitate to return to Sam. It is evident they take pride in their work and stand by their word which goes a long way these days. Thanks again Sam! You're the best!

Put new struts in front and an AWD alignment ,As always would give them 20 Stars if it were…read morepossible ,good luck at the new and larger location,next spring when you open ,only 1 block away:simply the Best ,better than all the rest.:Skip Pearson

My biggest fear is talking to auto specialists about my vehicle. In the past I have been lied to,…read moreuncharged, and without a car for weeks. My car had an issue pop up recently and I found Jack's Automotive on Yelp. The positive reviews is what was encouraging to me because he looked to be honest, knowledgeable, and trustworthy when it comes to working on your vehicle. I explained the issue to Jack and he took a look at my car. I convinced myself the repair was going to take all weekend and was going to be very expensive. Jack called a couple hours later and described the issue and price. I was extremely happy to find out he knew how to fix the issue and the price was extremely affordable. He even had it done by the end of the day! If you are looking around for a great specialist, please give Jack and Jack's Automotive a chance. He took car of me and my car and I could not have been more satisfied with the work he has done. I will be back and so will my family and friends!

Very happy after reading a review and giving Jack's Automotive a call…read more My AC fan would not run on the lower settings. Spoke with the owner, got an appointment, a diagnosis, and prompt service with a fair price. :)

I took my Buick Lucerne in for an oil change and told the receptionist to make sure the tires were…read moreinflated to 35 psi per Discount Tire where I purchased the newer Michelin tires ($700 purchase). They need 35 psi in the winter because the rims are aluminum and cause the tires to lose air in the extreme cold. Within two and half weeks, I received a warning from Onstar that my tires were at 28 psi with one at 27 psi. They did not lose all that air in that amount of time but were not inflated properly per my request. I took in my older Chevy Malibu which had dashboard lights going on including check engine light and service engine soon light. The tachometer was also not working. Auto Zone read the codes for FREE and I took that printout in with the car. They kept the car for three days. All they did was clear the codes, did not fix the tachometer and by the time I went a mile away from VIP toward Rt. 30, the check engine light was on! This car is older but always well taken care of and garage kept. No attention to detail plus I was charge $99 for nothing vs. Auto Zone putting the car on their computer to test for codes for free. I will not be back to VIP ever.

I have been taking my cars to VIP for many years .. Mark and his crew are amazing! I always feel…read morelike I get a fair, honest price and excellent service!! I recommend them all the time!

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

I almost always take my car in to Standon. I've been seeing them since I got my first car!…read more No complaints here. They get the job done right the first time, have a quick turn-around time and are very friendly and helpful. I like that I can drop my car off at night, as well. I recently had a weird car emergency (my car wouldn't turn off without disconnecting the battery) and they took me in immediately after they realized the urgency of the problem. Any time I need serious car repairs, I go to Standon. They do wonderful, and guaranteed, work that doesn't cost me too much.

They damage my car. I called them and they said they had video. Asked if I could see video. He said…read moreyes.Called back said they watched video and damage was already there, I asked again if I could see it, he said yes. He called RIGHT back, I asked again if I could see video he said NO. They are not dealing with a dishonest person like me. I wrote BBB & called my ins. agent. He told me to get a police report to stop them from destroying video. BBB sent them two letters that they ignored. My Ins. agent called & asked if they could see video. He was also told NO. Now my Ins. Co. has to sue his Ins.Co. You know its no true or they would have been more than happy to show the tape to triple A. I hope they have to take their sign's down. Take pictures of ur car before you take it there

My poor car has definitely been through A LOT with me. But every time Tony always manages to keep…read moreit alive and working even better! Unlike other places who take advantage of my lack of car stuff knowledge, I trust this place to always have my best interest!! Quick and efficient service, no long waits, reliable and answer quickly. The prices are super fair and the value is extraordinary

This business was recommended by a trusted friend. As it turned out. Elite Transmission was spot on…read morewith everything I was told by my friend. Charles was my contact person by the way was amazing! Knowledgeable, friendly and completely professional. For any Transmission issues, Charles is the go to guy. Thanks again Charles for all your hard work...

Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Know what you need before you come here, I brought them to an a half years of business but I found…read moreout they've been ripping me off at whole time. Needed a tow once, paid the tow company extra just to have them drop it off here, only to find out they up charge me $500. Don't waste your time unless it's something simple.

After coming back to check on my profile and read my previous reviews I see that there is a review…read moreabout this place by Betty P. saying that her tires would never stay aired up and I had the same problem with 4 brand new tires on two new wheels, two older wheels. I don't know if it was the wheels or the tires or the shop but I just wanted to update and let everyone know I had a similar issue with air pressure in my tires.