Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

Efficient, Frank answered the phone, and told me when to come!…read more He really was thorough and there were plenty mechanics to do the Inspections and labor! Totally grateful for their referrals and fluid changes. I will be back!

I have had nothing but problems with this company. I was recommended here by a friend of the owner…read moreand regret taking my vehicle here. It was dropped off at the end of May on a Tuesday and I was told it would be ready by Thursday or Friday morning. They had it for 9 days and I had to bring it back 2 weeks later to have a part replaced on the transmission!! This is AFTER I was told they couldn't figure out what was wrong with it and to just come and pick it up and drive it and see if the problem gets worse and then bring it back. They replaced the part and then I had to bring it back in a 3rd time only 1 week later because it overheated and it would not come out of gear. They told me they would order some parts, and I could bring it back next week. When I tried to leave, I could not get it out of reverse. I have driven it a few weeks now and it seemed okay until it began to shift hard and gave me multiple transmission codes. I had full intention on bringing it in this Monday for a 4th time and upon attempting to park it in my driveway the shifter cable broke. My husband fixed it, and it will still not engage into gear so it will now have to be towed. I do not know if the parts are refurbished, if there is a communication barrier or if they are putting band aids on bigger problems, but the service here has been something I have never experienced in my life. There is no amount of discounts or credits or warranties that will make up for the amount of time and money lost by not having this vehicle working properly after working on it 3 different times over the course of 3 months. I would NOT recommend bringing your vehicle here. It has been nothing but a headache.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

Edit: The owner called me and apologized and is going to make this right. The gentleman that…read morescreamed at me is no longer working there. They are renting me a car and bringing it to me! I am so impressed buy the way this was handled! They have regained my trust!!! The This company has the worst customer service ever! They have missed every deadline they said our car would be done by. They never called to update you. You have to call them all the time. Yesterday my husband called and they said the car wasn't going to be ready again. I called back and explained how important it was that we had it for this weekend, and they promised to stay late and get it done, that did not happen. When I called today, very upset about the car, not being done, instead of apologizing, the employee called me "sweetie"in a patronizing tone ("Look here sweetie") He then swore at me, and when I said that since the car would not be done when promised (again), I would be removing the cost of the rental that I was going to need to get for Saturday from my total bill, He threatened to make me pay cash for the whole thing and said he would not give me my car back if we don't pay in full. There is no customer service here. He swore at me. Do not take your car here!

From the owner: Transmission Service, Differentials, Driveline, 20 Years of Experience…read more Services: Auto Engine Diagnostics, Fleet Services, High-Performance Shift Kit, Industrial Services, Plow Truck Services, Snow Plow Repairs, Snow Plow Services, Tow Services, Transfer Case, Transmission Fluid Changes, Transmission Rebuild, Transmission Repair, Drive Shafts, Diagnostic Checks, Clutch Replacement, Universal Joints.

The manager Chun is a scammer. He never said there is a $950 fee to open the transmission until it…read moreis opened. He should have said that before any work. He is not a honest man and just a pure scam artist. Be careful on dealing with Chun, the owner. Regardless what skill he has, integrity and honesty is the top two before service.

Took my daughter's car to the shop after taking to a other shop Sean diagnosed it and it was a part…read morethat I had already paid somebody else to put on the car and they installed it incorrectly I also had some other work done with my other vehicles and he's done always done at A1 job Fair prices and he'll give you the old parts back

I didn't go here before now. I scrapped the under side of my vehicle and needed a new radiator…read morewhich parts and labor were expensive. The follow up was difficult to get copies of paperwork e mailed. The comparison to the last shop Gerber next door was very good.

I can't say enough good things about AAMCO Transmissions & Total Car Care Aurora Illinois…read more Adam is always transparent about cost and he doesn't try to upsell unnecessary repairs. They offer fair prices , honest work and excellent customer service. Thanks Adam !!!

A++ My wife and I…read morehad recently bought our daughter her first car and my instant thought was to give Wally a shout. Being an older car, there was some work to be done. The turnaround time from drop-off to pick up was phenomenal. I am not a "car guy" so Wally and his team walked me through the process step by step explaining his teams findings along the way, which was invaluable for me. 10/10 recommend! Thank you DuPage Transmission Service!

Very disappointed with my experience here. I brought my car in for an electrical issue, and the…read moreproblem wasn't fixed the first time. I had to bring it back again. And when I got my car back, there was grease and slimy shit all over the steering wheel. Do not come here.

If I can do No star's I would!!!! We got a referral from…read moreFire Stone to take our jeep there, so since my husband work's in Aurora he dropped it off there. He called before he took our jeep they said they were closing and to leave the keys in the jeep. The next day they called my husband and told him what was wrong, and he can pick up our jeep that day well my husband gets outta work @ 5pm so they told my husband we will leave the keys in the visor. So my husband took my keys to pick up our jeep. Well someone broke into the jeep went thru all our papers stole a tv and wall mount and Easter stuff for our kids !!!!! That were in the trunk part of our jeep!!!! And stole a DVD we planned on returning to Amazon we oreded the wrong movie. U would think they would be more responsible with customer's vehicles!!! The cars on ure lot !! Well my husband called me and told me what happened and was beyond pissed!!! Never had this happend!! If I knew what kind of neighborhood this place was in and saw it was an open lot and nothing locked up I would of paid for our jeep to get towed and went somewhere better!!! So I've been leaving reviews thru all social media that I can find so no one has to go thru this kind of ordeal.. And we were told jeep keys would be in the visor and they weren't just the bill from this shitty place our jeep keys were on the side of the driver seat go figure!!!

For once in my life I can say that I went to a mechanic and didn't feel like I was getting ripped…read moreoff. I was very pleased with this place. Sam, I think that was his name, was very thorough when he explained to me the process. He ran some diagnostic testing and didn't try to make money off me. He just helped me figure out what it was, which it wasn't even the transmission. I am grateful to have been given his number as a referral. Probably saved me thousands of dollars. Thank you Sam! Needless to say I'm a female and a single mom. Was definitely got sent. I would recommend him to anyone any day. Save your safe time and dollars. Don't call anyone else. Fernanda Fletcher