Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

Now, I took my car in to see what was wrong with my engine as it sounded like it was misfiring…read moreperhaps and the hood was rumbling every now and then. I just had taken the car in not too long ago for something else mind you. They did a level 1 diagnostic to see what was wrong and see what the check engine light was for. They got back to me pretty quickly and gave me the usual list of things that need to be done, the estimate was almost 800 dollars for the diagnostic and to replace spark plugs and other repairs. Which I thought was ridiculous in the first place as I decided to do it myself and get all the parts for 1/5 of that price. Mind you the job does not take that long. Problem 1. I pick up the car and one of the mechanics actually left his wrench on the upper part of my hood. I called to ask about the diagnostic so I know what exactly I'm working with, and the person on the other line goes "oh I've been meaning to call you, on of our mechanics left a wrench in your hood". You've been meaning to ? Like you knew about it and didn't say anything just yet ? Bit odd but whatever, workers shouldn't leave there stuff in customers cars anyways but it was a human mistake I get but jeez. Problem 2. I go to check my hood, found the wrench and I just happen to see definitely something odd with my wires connected to the engine. One of them looked to be CHEWED out by an animal! Obviously, definitely, if not the main issue with my car at the moment !! Of course I cannot drive on it in this condition. Upon closer look I see little droppings from a mouse or rat or some other animal and the left over rubber pieces all over the place near the wire. Go figure. Now, they did not send me any inspection report after looking into my car and they never mentioned not one piece of detail about this issue to me until I looked for myself. Granted I probably should've known before, but the LEAST they could've done was look and mention it to me instead of quoting a price and calling it a day. Left a sour taste in my mouth. I also found what looked to be a candy wrapper near the inside area where the little critter left his mess. Looked to be from a candy bar or what have you now I'm not sure if this was from the workers or something else but I sure as hell don't sit on the hood of my car and eat candy or chocolate. Overall, it was just not a great experience this time around, I'm definitely going to be looking for a new shop, I think they definitely need to be more reasonable with their prices and labor. I hope they can be more honest and transparent about issues in the future with other people, as I felt like I was left in the dark until I looked for myself. Obviously I'm not blaming them for whatever critter came and left a mess but the whole principle of just handing me an estimate without pictures of things or even an inspection report and then leaving tools in my car and giving me a ridiculous estimate for a job that can be done myself is absurd.

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.

Recommend! We had a gasket leak and needed a new belt tensioner. The office staff is very kind,…read morecourteous, and knowledgeable. The technicians know what they are doing and get the job done well and promptly. Pricing was fair for the work and time it took. We will definitely be back!

I have taken my car to Advanced several times and always had good service at a decent price.read more

Straightforward. Honest. Upfront pricing. Quality work. They have loaners available. Longtime…read morecustomer.

Just a typical mechanic shop exaggerating everything on a used car trying to rip you off with…read moreunreasonable services and service prices. Horrible policy and service. Don't recommend

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

One of the better repair facilities in the Naperville-Plainfield area for imported vehicle. Took my…read moreBMW 330 there today for some break work and scheduled maintenance and had an excellent experience. Far better service, quality of work and personalized attention by them. Sean was excellent and a pleasure to work with. He and his team took excellent care of my vehicle. I would highly recommend them.

Another perfect Volvo repair on my rare 2010 V70r. Hard to get OEM parts every time, quality work…read moreand faster than expected completion of work.

Just wanna say at first I was abit nervous because there is a lot of places that will claim they…read morewill take care of you but really just want to bank off customers. PerformanceWerks really have showed the past visits, that they are there to make sure you have the help you need and will offer things or ways to make your visit easier. Car maintenance can be abit of a headache but they have made it quick and simple on top of going an extra mile with making sure my needs were met. Got a real solid team here including the ones that's in the bay and I love that !

If you have a BMW, Mercedes, or any other foreign made vehicle....take your car here!!!!…read morePerformance Werks is not only transparent with pricing, but their customer service is too tier. As a woman, I would absolutely feel comfortable going here alone and having them work in my car. Emely is amazing. She is thorough in her explanation of repairs and on top of communicating your vehicle repair status. I took my Mini Cooper here after getting a quote from the Mini Dealership that was way overpriced. I needed my fuel injector replaced, spark plugs and vent valve. Not only did we get the work done that was needed, but we received the service we requested with no hassle! My vehicle sounds amazing

The owner Enzo is what makes this a business you need to go to when you need your auto maintained…read more He bent over backwards to insure a difficult issue was handled well. My family has been coming here for 25+ years. He and his crew make your experience the best. Thanks for taking care of my family!

I am pleased with this place and a special thank you to Fernando who was pleasant and professional…read morethroughout. I had a tune-up performed in February at a different mechanic with no noticeable difference. I drove my car from Mike's and it drove better than when I bought it. I thought the price was reasonable.