Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

I called in and they have really nasty attitude And they…read morerefused to help with any information

Went to buy an engine there price was decent the guy at the counter juan is a worldclass jerk…read moreattitude for no reason, the other guys seem fine avoid him at all costs

What nice people! I…read morehad a bad battery and was away from home. The guy there gave me a discount on a new battery, and loaned me his tools for free while I swapped batteries. A bad experience was a bit better because of the nice people there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Eddie and the team went over and above to help me replace a car battery as I'm currently unable to…read moredue to surgery! Very friendly and helpful. We will be back!

I work in the customer service industry, so I understand customer zeal. Unfortunately, this…read morelocation doesn't the meaning of customer zeal. I went to purchase black latex gloves, as you can see in pic below, the are priced $24.99. When it's time to purchase the gloves, the employee stated the gloves are $34.99. I explained to him every glove in that section is priced at $24.99. He wouldn't honor the displayed price and would rather keep $10 versus keeping a customer. Unbelievable! Since COVID, based on their price, these particular gloves jumped $20. I will be taking my business to Advanced Auto.

Quality parts always trying to find the best part for the money. I recommend this placeread more

Website is completely inaccurate - drove 30 minutes out there and none of the 15 or starters listed…read moreon their website were available. They also never responded to my quote request.

Super friendly, great customer service! Love these guys…read more 10/10. Thank you for helping me Jayden & Danny.

I went to buy light bulbs and wiper blades for my car. I was waited on by an extremely nice young…read moreman named Andy C. He took excellent care of me He replaced the wiper blades and the bulbs. Thank you so much. Big kudos to you Andy and Auto Zone. I am very happy and satisfied with the customer service that I received. Blanca Quinones

They have general maintenance parts for my Yamaha Raptor 700R ATV at a fraction of dealer costs…read more.. high quality motorcycle oil, K&N oil filters, performance spark plugs, orderable drive chain for ATVs.... what's not to like? I was also pleasantly surprised to discover a PCV valve I bought from O'Reilly's for my Lexus was Made in Japan... i.e., good quality! Online ordering is a breeze... and quite helpful when I'm in a hurry. The counters are nice and clean too. It's interesting that I can spend a few bucks ordering online at O'Reilly's, go there, and the employees are nice... they hand me the bag, and off I go. I online order over $1,000 at Best Buy in Oswego, and they act so unappreciative with an attitude when I get my pre-ordered items... Probably because I don't give them a chance to upsell me crap I don't need...lol... seriously. I'll continue to shop at O'Reilly's on Lake even though two other auto-parts stores are closer.

For starters, the two employees at the registers were not wearing masks despite there being a mask…read moremandate in illinois. They also didn't have a clue...about anything...and were incredibly rude. I was asking some pretty straightforward questions and they didn't know a thing and just said "uh yeah, uh, that should work." It was clear they didn't have even the slightest interest in assisting me. I will never return to this location, or maybe even to an O'Reilly's altogether if this is the low standard they have for their employees.

I was very pleased with the service that I received here. The salesmen were very helpful in getting…read morea new battery put in my car.

My local Autoparts store I love very much! They're very friendly, helpful, and know how to treat a…read morecustomer. Im cool with AAP because they charge my dead batteries with the proper chargers, are always quick plus the prices are fairly decent. I recommend AAP to everyone!

Been doing business with Thompson's since 1984. Local family run parts business that knows their…read morecustomers by first name. Wide selection of parts and lines for in stock coverage whenever you are looking for a part. Will go out of their way to get you a part as quick as possible if not in stock. Staff is friendly and knowledgeable. Highly recommended!!!

I have done business with this site (formerly Thomsons) back in the day when they were one of the…read moreonly shops in town. Until recently, I appreciated thier ability to turn rotors. On Friday Oct 11 I called and asked if they would turn 4 rotors for me on Sat. They told me yes. I brought the rotors in at 8am as they suggested. The gentlemen behind the counter told me NO. They would not be able to turn them. I explained to them I called earlier, was told they would and how I need them. When I returned later they were UGLY. "That will be $90." Inner surface not cleaned for a good seat on the lathe (produce runout), EVERY rotor had LOTS of rust remaining. I asked for a micrometer and measured them. The front were still .050 from min while the rears were .030 from min. WHY DID THEY WASTE MY TIME AND PRODUCE JUNK? Now I was faced with waiting for 2 more days until the rotors would be available. Guess they taught me never to have rotors turned. I went elsewhere to buy new rotors.

Dog friendly business. Many employees actually come up and pet the dog. Had someone help me find a…read moreproduct that the website had listed in the wrong aisle. Very helpful

I have been shopping at Blains for a few years now. Probably going back to around 2019 where I…read moremoved into the area. The location is huge and the selections are great especially if I don't want to shop at the bigger chains who love Orange or Blue colors. The location is easy to find. It is convenient to have a light to turn into and out of the store. Parking is huge and there are plenty of spots. The store itself is very big and I have yet to explore it all. I usually come here for Lumberjack Pellets (great quality pellets that no one really sells), and landscaping relating stuff like tools and mulch. Sometimes I will browse the food selection because why not. You can usually find unique things here and one of their beef jerky brands is delicious. I have used their delivery service and pick up as well. Both have given me no issues. I have signed up for their free membership which I have no idea what it does and what benefit it holds. Overall, even though it takes ~15 minutes to drive here and drive thru an area I am not fond of... I am a huge fan of Blains and will continue to shop here.