I took my son's car here after someone stole his Cadillac converter. They did a great job, so…read moreprofessional reasonable cost I will definitely bring my vehicles back here.

On recommendation, I was referred to this shop to repair damage to my vehicle caused by someone…read morebumping into my vehicle's bumper. No major damage but they rubbed paint off the bumper and scratched the bumper and qtr. panel. I was very satisfied with the work performed, the quote was reasonable, but what was most impressive was their integrity. After they completed the work, they called me and said the price was less than originally quoted, as they did not use as much time and materials as first estimated! what!? never in my life has this occurred. Thank you for your professionalism, integrity and great customer service!

Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

Now, I took my car in to see what was wrong with my engine as it sounded like it was misfiring…read moreperhaps and the hood was rumbling every now and then. I just had taken the car in not too long ago for something else mind you. They did a level 1 diagnostic to see what was wrong and see what the check engine light was for. They got back to me pretty quickly and gave me the usual list of things that need to be done, the estimate was almost 800 dollars for the diagnostic and to replace spark plugs and other repairs. Which I thought was ridiculous in the first place as I decided to do it myself and get all the parts for 1/5 of that price. Mind you the job does not take that long. Problem 1. I pick up the car and one of the mechanics actually left his wrench on the upper part of my hood. I called to ask about the diagnostic so I know what exactly I'm working with, and the person on the other line goes "oh I've been meaning to call you, on of our mechanics left a wrench in your hood". You've been meaning to ? Like you knew about it and didn't say anything just yet ? Bit odd but whatever, workers shouldn't leave there stuff in customers cars anyways but it was a human mistake I get but jeez. Problem 2. I go to check my hood, found the wrench and I just happen to see definitely something odd with my wires connected to the engine. One of them looked to be CHEWED out by an animal! Obviously, definitely, if not the main issue with my car at the moment !! Of course I cannot drive on it in this condition. Upon closer look I see little droppings from a mouse or rat or some other animal and the left over rubber pieces all over the place near the wire. Go figure. Now, they did not send me any inspection report after looking into my car and they never mentioned not one piece of detail about this issue to me until I looked for myself. Granted I probably should've known before, but the LEAST they could've done was look and mention it to me instead of quoting a price and calling it a day. Left a sour taste in my mouth. I also found what looked to be a candy wrapper near the inside area where the little critter left his mess. Looked to be from a candy bar or what have you now I'm not sure if this was from the workers or something else but I sure as hell don't sit on the hood of my car and eat candy or chocolate. Overall, it was just not a great experience this time around, I'm definitely going to be looking for a new shop, I think they definitely need to be more reasonable with their prices and labor. I hope they can be more honest and transparent about issues in the future with other people, as I felt like I was left in the dark until I looked for myself. Obviously I'm not blaming them for whatever critter came and left a mess but the whole principle of just handing me an estimate without pictures of things or even an inspection report and then leaving tools in my car and giving me a ridiculous estimate for a job that can be done myself is absurd.

Efficient, Frank answered the phone, and told me when to come!…read more He really was thorough and there were plenty mechanics to do the Inspections and labor! Totally grateful for their referrals and fluid changes. I will be back!

I have had nothing but problems with this company. I was recommended here by a friend of the owner…read moreand regret taking my vehicle here. It was dropped off at the end of May on a Tuesday and I was told it would be ready by Thursday or Friday morning. They had it for 9 days and I had to bring it back 2 weeks later to have a part replaced on the transmission!! This is AFTER I was told they couldn't figure out what was wrong with it and to just come and pick it up and drive it and see if the problem gets worse and then bring it back. They replaced the part and then I had to bring it back in a 3rd time only 1 week later because it overheated and it would not come out of gear. They told me they would order some parts, and I could bring it back next week. When I tried to leave, I could not get it out of reverse. I have driven it a few weeks now and it seemed okay until it began to shift hard and gave me multiple transmission codes. I had full intention on bringing it in this Monday for a 4th time and upon attempting to park it in my driveway the shifter cable broke. My husband fixed it, and it will still not engage into gear so it will now have to be towed. I do not know if the parts are refurbished, if there is a communication barrier or if they are putting band aids on bigger problems, but the service here has been something I have never experienced in my life. There is no amount of discounts or credits or warranties that will make up for the amount of time and money lost by not having this vehicle working properly after working on it 3 different times over the course of 3 months. I would NOT recommend bringing your vehicle here. It has been nothing but a headache.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

I have been going to Last Chance Auto for 15+ years (unfortunately) as our family vehicles…read morebreakdown. The reason I continue to go is because of the professionalism, timely / effective repairs and most importantly the cost. Ron and his team (Andy, Jamie, etc.) always get our vehicles in and out, explain in great detail what was done and get us back on the road at a cost that would be hard to beat else where. It is a family run business that cares about their customers. Thanks to Last Chance Auto! Don't want to see you again soon, but if I have to I know we are in great hands.

Last Chance Auto Repair in Plainfield, IL....First and foremost I want say thank you guys for your…read moreHospitality and thank you guys for you service the customers service was phenomenal and had clear and concise communication and it was really easy to get towed and was exponentially reasonable if you guys need a tow check them and thanks again Cory.

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

Straightforward. Honest. Upfront pricing. Quality work. They have loaners available. Longtime…read morecustomer.

Just a typical mechanic shop exaggerating everything on a used car trying to rip you off with…read moreunreasonable services and service prices. Horrible policy and service. Don't recommend

BEST service and honesty I have ever experienced with a mechanic shop! After having significant…read moredamage done to my vehicle at another shop when attempting to get an oil change done, Christian Brothers Automotive was caring and compassionate from the beginning. They were quick to assess the damage done and take pictures in order to document all that was wrong. When the owner of the other shop refused to take responsibility for the damages, Christian Brothers Automotive helped me to reach out to the owner and even offered for the other shop owner to view my car under their watchful eye! When that did not work and I was still deciding how to move forward, Christian Brothers Automotive offered to keep my car at their shop and every single night they locked the car inside their shop to ensure its safety. They continued to check in on my progress with no pressure to make any decisions and also continued to offer advice and assistance. This was above and beyond anything I expected. After my car sitting at Christian Brothers Automotive for 3 entire weeks, I finally made some progress with being able to figure out how to get the owner of the old shop to take some responsibility. While the matter is still being figured out, Christian Brothers Automotive fixed my car and even checked in a week later to ensure I was happy with the car and that it was running well. I have nothing but positive feedback for this amazing company and fantastic location! The location owner Paul clearly cares about maintaining an honest business in which individuals feel they are able to learn about what is going on with their cars and make informed decisions. And his service manager Joe is compassionate and provides assistance without even being asked. Finally, the mechanic Tony who fixed my car was informative and very efficient. Overall, the entire staff was a pleasure to work with and I felt very comfortable with their entire store! I hope more people use them for their car needs because I want them to stay in business a very very long time!

I went to get a radiator hose replaced on one side. They said the other hose need to be replaced as…read morewell. I refused. They wanted to flush and seal and replace other item that was not requested and very much not necessary. I denied . Asked if my suspension was OK for upcoming trip. Got home there was no coolant in my reservoir !!! I would have driven around, thinking my car had extra fluid in the reservoir and did not. I put in a half a gallon of coolant that I happen to have at the house. Not to mention, I paid for two jugs of coolant. They did not mention the previous quote for work that I needed done on my engine at all. Everything else was fine, so they said. The courtesy ride was not offered with me until after I dropped my car off, and that was if they had time. This was my fourth time at this shop and I was really happy with them and how thorough they checked out my car. This time I felt like it was under a different management and the care previously was no longer. I put my faith and trust in your shop. While in another state visiting, I took my car to my brother, who is a licensed mechanic, and found two engine gasket leaks, and some issues with my suspension.