I have only ever written one other review on a company, ever. I'm not a Karen and I'm not out to do…read morea business harm but this needs to be said. Do not send your loved ones here. We just got my grandmother out of there. She had caregivers working with her while she was staying there and all of them can attest that they would hardly see the staff come in and out of her room while they are working. Regardless of who my grandmother decides to pay for extra help the staff there still has a responsibility to check on the people there. We've had family members come up there during the night to help her because the staff would not after she hit her call Button... she would literally wait hours on someone to show up. She is bedridden and can not move on her own. One morning that we know of for sure they completely did not bring her breakfast they forgot about her. After a caregiver confronted them they tried to sneak her food in the room. She needed help one night and there was nobody on her floor they had to get someone from memory care to come up to her floor to help her staff is nowhere to be found during the night. Who knows how many other times this has happened to her or other people the neglect here is ridiculous you literally pay to be neglected it does not make any sense. I am begging you if you really love your loved ones do not let them go here. This place must be very short staffed and the workers there are only there for a paycheck they obviously do not care about the people there.

I recently visited Eben Silver Town as part of my role on the Advisory Committee on Aging at the…read moreAtlanta Regional Commission (ARC) to learn more about this independent senior living community. Nestled in the heart of Korea Town in Duluth, Georgia, my first impression was truly impressive. Guided by Ms. Mun, the Community Relations Director, we toured the facility and enjoyed a delicious lunch prepared for the residents. It was exceptional. If my late parents had lived in Georgia, this is exactly the kind of place I would have wanted them to call home. Eben Silver Town is not designed for low-income seniors, but rather for those who can afford $4,000-$5,000 per month, which includes meals. Their plans are also flexible, allowing residents to customize accommodations and services as needed. The community offers studio, one-bedroom, and two-bedroom apartments, with optional à la carte services such as housekeeping, weekly laundry and linen, medication management, and monitoring and cueing assistance. On-site amenities include the Fit In Motion physical therapy clinic, a fitness room, yoga studio, café, theater, rooftop garden and putting green, kids' room, party room, library, and chapel.

My mom has been living here for a few months and has very much enjoyed her time here so far. We…read moreare so thankful she is thriving and staying so busy every day. Thank you, Eben Silver Town team, for making her feel so welcome and for all that you do for your residents to keep them active, engaged, well fed, and happy! We appreciate your kindness and patience as you care for our loved ones. Highly recommend this fantastic community for anyone looking for a great place for their Korean loved one. The meals, amenities and service are first rate.

Great quality, very professional. The facility is a work of art. My mom will enjoy it there.read more

From the owner: Assured Elite Care is passionate about taking care of our love ones. We go above and beyond…read moreexpectations making sure your loved ones are getting their needs fulfilled on a 24/7 basis.

Mother-in-law was there for several years, care was great but management is constantly changing and…read morethe last THREE directors won't return calls or emails and the rates just keep increasing even though residents are moving out in droves. We found better close by.

If you are thinking of placing your loved one in the memory care unit at Terra Bella on Satellite…read moreBoulevard, you should know a few important pieces of information. Positives: 1. It is a newer facility 2. It is cleaner than a lot of places in this area - it rarely has the nasty fecal smell many memory care units have 3. The food is pretty good in terms of variety and portions 4. The staff usually makes adjustments asked for by the doctor or family when they are being monitored 5. Many times I visited they had residents sitting at a communal table doing activities...bouncing balloons, coloring, playing word games, etc. This is a big plus when compared to some other places that simply push them to the nurses station and leaves them there all day. Negatives: 1. It is often understaffed - I have gone more than once and called out for assistance and no one was there monitoring the residents. One time I found workers in a back hallway on their phones. 2. Although company policy (and legal requirement) is if a resident is injured they have to immediately notify the primary responsible relative, make a digital entry in their online system, and write up the incident in the binder they keep at the nurses station desk, they do not always do that. Unfortunately there were several times this did not happen and I only found out my mom was injured when either myself or a visiting medical caregiver saw the injuries. I had to contact corporate, notify state agencies, and even had to call the police once to get them to tell me the truth about what had happened. 3. They do not always tell you the truth about your loved one's status. My mother had a cerebral hemorrhage (stroke) that left her unresponsive. They did not notice until the afternoon and then told me she was "sleepy" and as a precaution needed to go to the hospital. The truth was she had a massive stroke/cerebral hemorrhage earlier in the day (per the neurologist) that took her life 4 days later. I will never know the truth about when she had her stroke and when they found her non-responsive, but I do know she wasn't just "sleepy". The bottom line is if you place your loved one there YOU MUST: * Monitor their care by visiting at different hours of the day and different days of the week * Advocate for them and make sure the staff understands you expect their needs to be met in a timely manner * Ask questions when something doesn't seem right and verify the answers you get across multiple workers. If more people reported substandard care at facilities like Terra Bella they would be forced to improve the quality of their care. As the saying goes...you have to inspect what you expect.

The finest ad best run nursing care facility in Gwinnett county. Clean, professionally run by…read morecaring and compassionate people. From the maintenance people to the nurses and doctors. All were extrely caring and loving with my mother. They were equally professional and caring with my father.

While the staff and nurses are very caring, there are some operational things that should be…read morechanged. The Rehab division where they work out the patients both in Occupational Therapy and Physical Therapy should be more aggressive. Patients are there to get stronger so they can return home but putting pegs in a container and using an extender grabber is only effective for a warm up. PT needs to get patients up and walking throughout the day. Literally, a rotation of a few nurses or aides coming by to pick up the patient to walk the hall is a more practical exercise than a sitting bicycle for 10 minutes, etc. A patient will typically try to get out of PT and OT and if the patient is truly ill or unable at that moment, OK, go get another patient and come back to that one later. Often PT or OT would come get mom before her breakfast (and she is a severe Diabetic) which would put her in for a whole day of sickness! A little planning or earlier breakfast would be more appropriate! Food (rated a 5 out of 10) is not served in consideration of a Diabetic patient in particular. They rely on the patient to "do the right thing" and eat what they should eat according to their own health issues. Most don't bother to do that. A menu repertoire of only about 8-10 entrees come around way too often. Patient-requested favorites come pretty regularly. Medicines are doled out at a dizzying rate and many are added at the whim of attending physicians, via phone mostly. I had to ween my mom off (literally) a couple DOZEN meds once she got home! You MUST be an advocate and EVER-PRESENT voice and watchful eye when your loved one is in there or any others for that matter!

Food is overcooked. Care staff are kind and friendly but administration will listen to you but no…read moreaction.

My mom has been here two years great staff whom take care of her…read more But management is terrible. Nurse did not give her flu shot even tho she got one the last 2 years Carla the manager is all talk no action. Lost laundry and mushy meals. For what I paid it was time for a change. I would never recommend this place.

Absolutely disgusted with the other staff members at this facility. I am a CNA through the app…read morecalled Clipboard Health. My first experience at this facility was awesome (Morning shift: 7am- 3pm). Unfortunately, I ended up walking out from my shift today on Dec 5 (3pm -11pm) due to the fact that I witnessed residents being abused and the fact that staff members during this shift was neglectful and only gave the hard work to the people that are coming from the "agency". I literally watched the other caregivers shove food down the resident's throat so aggressively to the point that you were able to hear the metal spoon hit their teeth. I also watched these people allow the resident's clothing protector to become soaked with food on them because they are trying to hurry them up when they are eating and trying to get as much as they can down their throat so it can appear that these residents "ate" or are full. Several times throughout my shift, I tried to help the residents with all their requests but was told to ignore some of them because they do it for attention and that I need to focus on residents who were not even on my chart/assignment list. I started to become frustrated when I noticed that they were giving me all the people who desperately needed their diapers changed and have been sitting in their own feces for a long period time. For example, there was this lady who I was told to clean and help her change into her PJs but to my surprise, she had feces all over her body starting from the waist down and was very difficult to change alone.... to the point where I was very upset to just see the Med-Tech and other staff members just chatting so I walked out and went home. The way that these people were talking to these residents was so rude especially the Caribbean caregiver. They locked the resident's doors and forced them to stay in the common living room area and if the resident had to use the bathroom, they told them that the bathrooms were either locked or not there because they didn't want to take them or they believe that these residents are doing it for attention. The only reason why I walked out is because it pissed me off that majority of facilities like this one are the main ones who be abusing them and I can't stand the sight of that but other than that I don't think I'll ever work at this facility ever again but I will miss some of my residents.

I am so grateful for the Dogwood Forest staff and the precautions they are taking to keep their…read moreresidents safe. They were way out in front in adopting strict social distancing and restricting visitors. As a result, everyone there, including my 94 year old mother, is healthy. I highly commend their actions during the COVID-19 pandemic.

This place is by far one of the worse senior livings out here. The owners do not care about this…read morebuilding at all. Every day is a new problem with water leaks, black mold everywhere through out this place but was always told to paint over it. There are roaches everywhere through out this building. The place is honestly falling apart. If you looking for assisted living definitely wouldn't recommend they do not take care of those residents the don't get showers they have no way to tell if a resident has fallen or anything they don't do room checks. Cathy who was marketing and now ED has fed these people lies to get them moved in and nothing she said has happened. It's really all for the money which isn't right. Since I have Ben there we have had 4 ED's 3 marketing directors and 2 Activities directors all of this less then a year. The building doesn't pay the bills and the residents are there to suffer. Residents are not happy with these decisions that are being made now.