I have been an employee of The Fountainview Center for 21 years come August. Although everyones…read moreexperience maybe different Fountainview is like home to me. I've grown up here. The family like environment in which our mission statement speaks on is true. From our unique residents , the loving family members, the vendors and of course our growing (in all different ways) staff creates a special experience everyday. It takes a special person with a caring heart to work in this setting and that's what you will find here at The Fountainview Center.

My Gail has been living there for over 8yrs having early onset Alzheimer's, during this time, she…read morehas received nothing but great care and love. The facility, like all nursing homes/long term care facilities, has a hard time retaining caregivers, as it's a hard job, but despite everything, they've always took care of my girl and the other residents. Recently, the had a change in management, and in my opinion, it was for the better, as Julius, who's been there a while and Snr. nurse, has been busy correcting and improving some things that the previous manager neglected, but at no time, did the level of care drop. I would highly recommend this facility for anyone looking for a place for a loved one with Alzheimer's or dementia to live.

Unfortunately, my review is not good... My husband who was…read morediagnosed with dementia was moved from Emory University Hospital to the Madeline. When he arrived, he was heavily sedated. Was not awake. At the beginning of his stay at the Madeline, I was confronted by one of the Resident Care (RC) ladies that he was not able to walk or feed himself. I told her that I knew that since he was bedridden in the hospital for a month and on drugs for his agitation because of dementia. He was sleeping most of the time when we visited him. LaShira Israel, Resident Service Director of the Madeline, who came to the hospital to assess his case and determine if he would be a candidate for their facility, knew about his condition, and after review, accepted him into the Madeline. One of Madeline's resources and conditions we were happy about was physical therapy. Hoping he would be able to walk. He never got any. I had to order him a walker and wheelchair, which he never used. He slept a lot because of his aggressive behavior, so they medicated him. A psychological nurse said that she would prescribe a lessor dosage. During his stay, he had fallen and incurred a lesion on his elbow. The staff at the Madeline proceeded to put his mattress on the floor and taped up his elbow wound. Shortly after this, he was complaining of abdominal pain. On the evening of 7/19/2022, I approved him being transferred to the hospital for x-rays. I never got a call from the Madeline after that. It turned out that he was admitted into Emory Decatur Hospital (EDH) for treatment. Diagnosis, among other things, was sepsis. Not only sepsis, but ... Wound type MASD/YEAST on the left, right buttocks, gluteal cleft and scrotal area Surrounding skin denuded open area, redness/drainage, odor serosanguineous Wound type right, left heel Active dry yeast rash, sites: adipose tissue folds; groin Diagnosis besides sepsis, MRSA My husband was at the Madeline for 9 days. When doctors suggested Hospice, I notified the Madeline that he would not be back. He passed away on 8/4/2022. Since then, I've been trying to get a refund of the money I paid for the month of July. Actually the only month. He was only there for 9 days. They've not been very cooperative or compassionate and even charged me more because he did not die until 8/4...they claim they never received a written 30 day notice that he was leaving. I don't feel that I should be charged for the whole month, especially Level 3 care, when he never received it. Beware. UPDATE: 7/10/2023 I received a phone call from Aventine. She told me I received the $6k bill in error. Really??? So that was removed. They also removed the $380+ bill for the 4 days he was in hospice at another facility. She said that charge would be subtracted from the days he was not at Madeline. She kept saying it's in the contract, over and over. I told her he should never have been there in the 1st place. They promised he'd get the care he needed. There was nothing she could do about that. I'm sick and tired of dealing with this place.

The Madeline stepped up in a time of crisis and helped us in every way to get Mom admitted and made…read morecomfortable. Her previous assisted living was awful and the Madeline has helped mom stabilize and be content with her memory care situation. I like that the staff are all kind and helpful. The price is comparable to many other places but the care is top notch!

This place is phenomenal…read more I am so emotional after my business meeting there today that I almost can't take it. My grandmother didn't have that much dementia, but the place where we "placed" her was not nearly as wonderful as this Emeritus location. I think she would have been a great candidate for one of their "wings" - if only she had lived here and not in Rome, maybe we could have had her there. Here's the deal - Emeritus has 11 metro-Atlanta facilities, four that are dementia-specific, so to speak, and over 400 locations nationwide. From meeting with one of the key folks today, and meeting other staff and directors, it is clear that they are committed to the very best in patient care and treatment. Each resident has a nameplate on the door, and a photo/collage type thing next to their door with whatever they feel portrays them best- family pics, notes, etc. Even better, the four "sections" of the facility are decorated like....things that make you happy! My favorite was the "beach" themed room- and the hair salon! In one corner of a wing, they even have an old-fashioned mirror/dressing table and vintage dresses next to it. Wow. Beyond the aesthetics, it was clear that the staff really cares, and that anyone whom I love would be well tended to at this place...I witnessed staffers calling everyone they saw by name, carefully tending to the sofas in the lounge area, checking on people in their rooms or in the common dining area or group activity area. Really, it was - overwhelming. Bob Carr and staff do an incredible job, it seems - if I get totally *out there* one day, for whatever reason, this is the kind of place I would want to be.

Sunrise Of Decatur is Not a good place to put your love one in . Don't let the outside fool you!!!!…read morethis place is nasty and infested with roaches. from the Executive director, Sales,Residence Coordinator, Area facility manager,Med Tech, CNA .this facility has nothing but inexperience staff there they do not take care of your loved ones.I had a family member that wondered-off the premises without them even knowing it early in the morning. The only thing that they are interested in is the monthly payment by the way the money that they charge is Outrageous for the services they provide. if you want adequate services for your loved ones this is not the place..

We have been so pleased with Sunrise. The quality of care is the best you can get. The staff are…read morealways friendly and helpful.

Lenox Home Care provides reliable and compassionate caregivers. Avi is very responsive to our…read morefamily's needs, prompt with communication and able to accommodate on short notice.

We have used Lenox Home Care for our mom on several occasions. They have always been wonderful…read more Highly recommend them.

I was a resident there for five years. I watched the building deteriorate, and the service is…read moredeclined. When I moved out, I never received my deposit back or a clear understanding of where it went.

My mother was charged for March rent after she had moved out in mid-February 2025, and the money…read morewas never returned. My mother had been a tenant at one of the Columbia Senior Residence properties for over five years. After being diagnosed with early dementia in May 2023, she gradually could no longer care for herself. I took her to live with me, but she refused to give up her apartment. So, while she lived with me, she continued to pay for an empty apartment until December 2024, when she gave notice that she would not renew her lease. In February 2025, I had moved her out and posted a glowing review of the support provided by the property manager and the on-site team. I did not realize at the time that it was only part of the transaction, and my experience on the other part was dramatically different from the first. I think this is entirely unacceptable and quite egregious. To start, the fact that my mother gave the required notice two months before moving out should have avoided this issue. After moving out around the 17th of February, she was charged for March rent. To make it worse, that money still has not been refunded. My mother has since passed away, and despite my constant follow-up with the property manager. I feel like we were being taken advantage of because my mom is gone, and I am not a Georgia resident to fight the issue. I was initially disappointed that the problem occurred. I feel that she is being cheated out of her money, which has hindered my ability to honor one of her final wishes. I've tried sending emails, sent a letter to an executive, and never received a response or resolution. All I want to do now is complain.

I was a resident here from 12/2015 to 7/2017. Corporate owner, Holiday Retirement, seems far more…read moreinterested in profitability than in maintaining or improving the well-being of their residents. Positives: very convenient Decatur location, impressive fellow residents and attentive hourly employee focus on resident's needs. Negatives: no 24 x 7 on-site staff, school lunchroom food quantity and quality, extremely poor building maintenance and unreliable complementary transportation. I found Regency House to be of very poor value and lacking an interest in supporting the well-being of their residents.

I agree with the other post. Very nice and helpful folks. I just moved my dad in. Nice place....read more