Tremendous staff: Management, Nursing and physical therapy…read more After femur break and complete hip replacement, spent 10 days in house- working with Physical therapy team. The PT team is top tier- very knowledgeable , very kind and eye patient. I could not have asked for a better experience with my in house and out patient care. My strength and movement are improving tremendously based on the great direction and care!

My sister was sent there for Rehab on a broken hip. the level of care of this facility is sub…read morestandard. When she inquired about pain medication she was told they ran out of the medication and didnt know when they would getting it. Now is that the way you run a rehab center with patients that have pain. She had received very little rehab due to not having enough staff or doctors. My sister is suffering. I would not recomend this facilty to anyone.

Very nasty and unprofessional people working there. Every one to two weeks there is a Covid-19 out…read morebreak.

Since I have to give a rating to leave a review, I had to give one star. But they really deserve…read morezero stars. The staff is completely incompetent, but they blame it on "Agency Nurses". But the problems are much more systemic. Medication tracking is non-existent from the pharmacy on down. We caught an error that nearly killed our loved one, they had been giving her double her medication for two days. She also went 12 days without a bath or PT, because she told the staff she didn't want to have either. The facility is very dirty and the staff never cleans it. Most unprofessional facility I have ever been to. Good luck pressing the Call Nurse button. They ignore it. If you love your family member do not send them here. Honestly I do not know how they are still in business.

i am very satisfied of this institution where I reside for my wellbeing to get better and have…read moresome improvement. the nursing staff,management, administration, dietary are well qualified to provide excellent service to the patient. I receive good therapy service from all the therapists, physical and occupational. They care about each patient and their goal is to improve day by day. The care that the nursing staff receive is top notch. you will never see a patient soaking wet and medications are given on time. The office staff from the receptionist to administrator, admission personne, bookeeper, finance, social worker and activity personnel are friendly and respectful to the residents, They make lives more well living for each patient, I enjoy living at Power springs Nursing and Healing. it is the best nursing home

My experience with Bailey Springs Nursing Center while my mother was a resident was extremely…read moreconcerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother's stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother's medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days--something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one's care.

Nurses. They made my husband wait an hour before helping him to bathroom in a very crowded room…read moremade for 1 but holding 2. Do not use this place.

A great facility. The therapy is top notch! Excellent caring staff. PT, OT and other services were…read moreprovided.

Terrible care. Patients are constantly ignored. This was written on behalf of an amputee patient…read morerecovering at the facility who had a broken arm.

My mother has been in AG Rhodes at 350 Boulevard for almost two years and I truly couldn't have…read morebeen happier with the care she receives. I am eternally grateful to the entire stuff for it takes a lot of patience and kindness to care for these folks. It's a huge piece of mind knowing that my mother is in good hands. Thank you Kristie and Bahaa for always being there for me. I appreciate it deeply and will never forget what you do for my mom day in and day out. Thank you!!!!

I have been an employee of The Fountainview Center for 21 years come August. Although everyones…read moreexperience maybe different Fountainview is like home to me. I've grown up here. The family like environment in which our mission statement speaks on is true. From our unique residents , the loving family members, the vendors and of course our growing (in all different ways) staff creates a special experience everyday. It takes a special person with a caring heart to work in this setting and that's what you will find here at The Fountainview Center.

My Gail has been living there for over 8yrs having early onset Alzheimer's, during this time, she…read morehas received nothing but great care and love. The facility, like all nursing homes/long term care facilities, has a hard time retaining caregivers, as it's a hard job, but despite everything, they've always took care of my girl and the other residents. Recently, the had a change in management, and in my opinion, it was for the better, as Julius, who's been there a while and Snr. nurse, has been busy correcting and improving some things that the previous manager neglected, but at no time, did the level of care drop. I would highly recommend this facility for anyone looking for a place for a loved one with Alzheimer's or dementia to live.

Short-term rehab: Bug infestation during the day and night. Short staffed. PT/OT wrote my mother…read moreoff and barely did any exercises with her. Some CNAs were fantastic/others left my mother sitting in a chair without changing her for up to 8 hours. When a person is hoyered out of the chair and back to bed and urine rains down out of the hoisting pad - you know your loved one hasn't been changed or properly tended too. Lots of neglectful behavior.

Suddenly having a loved one need full-time care plunges you into a world where you're a novice,…read morelearning for the first time of all the choices, providers, payers, complications, pitfalls, and confusion of growing old in America. There is no handbook. It's little bits of knowledge you glean from friends, other people in a doctor's waiting room, caregivers, online searches, and AARP magazine. You piece together a plan: not knowing what all is available to you, what to avoid, what's a waste of time, what's going to be the best random choice you'll make, or what is going to happen next in terms of health decline or improvement. You make the best decisions you can, based on basically no knowledge/experience in a chaotic, complicated environment. Choosing Delmar for my mother was the best decision we made - luckily, fortunately, unknowingly. It comes down to, "What will her daily life be like? How will she be cared for, when I can't be there?" No online views of attractive facilities or happy residents can tell you that. It's a leap of faith, entrusting your parent to strangers. So I'm going to use this space to answer the kind of questions *we* had - in terms of what we found *at Delmar* , not the other nearby Smyrna/Atlanta places. For those, I can't help you - knowing teveryone gives the same standard info online, on the phone, in person. Every day I visit my mother, so I think I have a good handle on how they perform. **What care can she get?** This is a little complicated. Because I actually didn't know what kind of care she needed. Or how to determine that. I just knew that she could not live with us and he longer; her daily level of need was too great for me to manage. I was struggling to keep her showered, dressed, fed, taken to doctors, care with medicines & for wounds, much less entertained, loved, and cognizant of what's going on. A full-time job it had become. Even when I'd hire a "sitter" once in a while, I was using that free time to sleep or rest. Delmar helped me understand that they could do the care parts, so I could spend my time with her in other ways. She went into Assisted Living. (I had been so afraid she'd need Nursing Home care - which is a big jump from living on the same farm for 86 years, to basically a room. Though that's what she had, at our house for the past 6 months.) It was A LOT of "assisted" - and has grown to be a lot more, in the past 3 years. They did all the things I had been doing for her. She was still quite ambulatory, but had macular degeneration so her sight was about nil, and was very hard of hearing, so even with aids in, required yelling and patience. They offered MUCH assistance that we did not need. (But have since then needed): - Giving medicines - Getting her to the dining room for meals - Introduce her to other residents - Take her downstairs (for events, beauty shop, appointments) and take her back up - Do her personal laundry and also linens - Explain what is going on - Clean her apartment Eventually: - Give showers - Make her bed - Help her find clothes/dress - Remind her of dentures & hearing aids - Change diapers/help her remember - Walk her to bathroom in the middle of the night - Bring meals / snacks to her room And more. WITH A LOVING ATTITUDE, too. My mother is frustrating. But I've never seen a CNA or dining worker or maintenance person treat her with anything but kindness. Sure, there's the fact that I'm THERE and it could be otherwise when I'm not. But TRUST my mother would tell me! **How can I know things?" Delmar has been INCREDIBLY helpful in sharing what is available, outside of their own care - both free services and paid. They turned me on to how to get VA benefits, which halved her rent for us. Plus Medicare-covered podiatry services and flu shots. (Eventually, Covid.) And HOME HEALTH services to augment what Delmar does. Like, bringing in physical therapy, counseling talk-therapy, nursing visits. **Can we afford it?** It seemed SO expensive to us. But the other, less-great places around Atlanta were expensive, too. We didn't know how we'd swing it. But we DID know she couldn't live alone, nor could she live with us and get the care she needs. CONTINUED at https://mydelmaryelpreview.blogspot.com

This place smells nasty. Cant wait to get my mom out of here. Do better. I can't believe we treat…read morethe elderly like this.

Was there for about a month for rehab. The physical and occupational therapy was great especially…read moreGary and Regina. That said the medical care is almost non-existent. I developed an open wound bleeding bedsore that I am still dealing with. They are supposed to have a wound specialist who you rarely saw and the wound was not treated. Inexcusable. The CNA's are attentive except sometimes on the weekend where there is a severe lack of staff. Patients need an independent advocate every day to look after them.

Dr. McQuail is truly a fantastic physician. His bedside manner is outstanding, taking the time to…read morelisten and then discuss the options for treatment. I have had three successful surgeries without any complications with him and have recommended him to others. The staff in his office is welcoming and professional. Together they make your visit a pleasant experience.

Service was quick, honest and hospitable. The physical therapy is on point, thorough and friendly.read more

I am really sorry that the previous reviewer had a bad experience at Hospice Atlanta. I had a…read morefamily member there at roughly the same time her review was written (Fall 2013) and I can say our experience was 100% the opposite. The nurses and staff were caring, accommodating, friendly, and sensitive to the obviously delicate situation. The center itself is warm and friendly, with little nooks and sitting areas, a kitchen, a vast library with books, DVDs, & games, a beautiful chapel, and each guest suite has its own patio - large enough for the patient's bed to be rolled out in nice weather! They don't have specific visiting hours, and all ages (and species if the patient would like to see a pet) are encouraged to visit, as long as all are sensitive to the noise level. I can't imagine a better place for my loved one's final days. This experience ultimately inspired me to become a volunteer there. If you are at the point where you must consider hospice for someone you love, I highly recommend this facility and its amazing staff.

The staff at hospice Atlanta is outstanding! My team that consist of nurse Susan and CNA Jackie is…read moresecond to none! My mother is 101 and fell and broke her hip. She is now bedridden. Jackie comes 3 times a week to bathe her and surround her in caring comfort. We consider these 2 ladies part of the family! We love our caregivers! I would like to commend hospice Atlanta for providing us with an excellent staff! Mrs. LM Evans.