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Ashley Store

2.4 (548 reviews)
Open 10:00 am - 9:00 pm
Updated 1 month ago

Ashley Store Furniture Stores Photos

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2 months ago

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5 months ago

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6 months ago

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2 months ago

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13 days ago

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4 months ago

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3 months ago

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7 months ago

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9 months ago

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1 year ago

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8 months ago

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9 months ago

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10 months ago

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10 months ago

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1 year ago

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6 months ago

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1 year ago

If you want to avoid a headache avoid shopping at Ashley Furniture. No one is helpful. Horrible service.

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7 months ago

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7 months ago

Stay away from Ashley, worst customer service ever, I got 3 items damaged and they didn't fix it or replace it. Worst customer support ever.

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7 months ago

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2 years ago

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2 years ago

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1 year ago

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8 months ago

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9 months ago

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11 months ago

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2 years ago

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1 year ago

Poor quality and a lot of attempts at up selling. I purchased my furniture from a locally owned/operated business!

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

My daughter attended this wonderful event making a doormat. Such a pleasant experience.

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2 years ago

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2 years ago

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3 years ago

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6 years ago

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3 years ago

Ela was amazing. Upfront and honest with all the fees unlike other local stores. Was able to work within our budget.

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3 years ago

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Ask the Community - Ashley Store

Are they responsible for damages to the residence where they are delivering?

When the delivery came to the house and they were finished setting up, they asked me to look over the merchandise and anything in the house to be sure there was no damaged done and to state this on the delivery receipt.… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Ashley Store

We found exactly what we were looking for at Ashley's and the salesmen and manager were super helpful and even gave us 40% off.

Mentioned in 14 reviews

Read more highlights

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4.6(161 reviews)
2.2 mi
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After two majorly disappointing online couch purchases from Amazon and Bellami, my husband and I…read moredecided to shop in person and walked into Furniture Now and honestly, we were blown away. I came in with a defeated attitude and a long list of things I did not want, but that quickly changed. The salesperson who helped us was amazing. He truly listened, showed us a few options, and then thoughtfully walked us over to couches he personally owns. The moment we sat down, we knew these were next-level comfortable. We ended up choosing a couch from the Essential Collection with gel seats, and it is unreal. The fabric selection process was effortless, and we customized it in the Snow color with the Hilltop pattern no stress, no confusion, just fun. The best part? Zero issues. It's washable! Our custom couch was ready in just two weeks, and it exceeded every expectation. The quality, comfort, and modern organic style feel like something you'd find at a high-end store for a fraction of the price. We loved it so much that we're already planning to buy our next set from Furniture Now. After this experience, we wouldn't shop anywhere else.

I don't even know where to start…read more.. If you've ever walked into this place, you'll notice nobody wants to be there. It looks like the employees hate working there. Against my better judgment, I walked into this place, looking for a kitchen table and a sofa table with stools. I ended up buying a kitchen table that I liked, and I also liked a sofa table that they did not have in stock at the time. The gentleman ordered it for me and said it would be shipped out to the store and they would call me once it was ready for pick up. We went around back, picked up my kitchen table loaded it on my truck and drove home. I waited a few days for the sofa table. No big deal. They called me and told me it was ready so I show up and there's a box waiting for me in the rear of the building. I explained to them that I did not know it was going to be in a box otherwise I would not have ordered it at all. There is a tall black gentleman with braids in the front of the store, was extremely rude. He jumped at the chance to tell me... "You signed for it. There ain't no returns. Everything is a final sale here. You should read what you sign for" (which I agree) but the attitude I could have done without. First of all, no one was even talking to him. He did not greet me. He saw me at the front door and walked right past me like I wasn't there & didn't bother with me. (Yes I looked a mess) but that's no excuse. It looks like he's just ready to argue with whoever walks in the door. He's been working there for a very long time so I'm sure they won't be getting rid of him anytime soon, but I think people should know what they're dealing with at this location. So I walked back into the store and asked them if there was an extra charge for the build. There was a woman that said we don't usually build anything, but we will do this one time as a courtesy. I really do appreciate that the woman was actually helping... but that was only after I called the customer service line. I had many people tell me they were unsatisfied at the store, and I still went against my better judgment and walked in. Shame on me, it won't happen again. Next time, give people all the information and let them know that they will have to build it themselves when they get home. I could've went to IKEA if I wanted to build my own furniture. Sad.

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Simply Discount Furniture

Simply Discount Furniture

3.8(197 reviews)
0.3 mi
$$
Locally owned & operated
36 years in business

Great deals! The sales team are kind and knowledgeable. People should stop by and check their…read moreinventory.

We genuinely wanted to support a local mom-and-pop business and went into this purchase with good…read moreintentions. Unfortunately, this experience was extremely disappointing from start to finish. The bed was purchased based solely on a photo--there was no floor model or display to view in person. When the bed was delivered, it looked significantly smaller and much lower quality than what was represented. We realized right away it wasn't going to work for our space. We immediately tried to resolve this reasonably. We called several times, spoke to multiple employees and managers, and were repeatedly told that "the manager would call us back." That never happened. We went into the store in person, explained the situation again, and were told that while nothing was promised, an exchange might be possible. We left our information and waited. No follow-up. We then sent an email outlining everything clearly and respectfully -- and received no response at all. At no point was there an actual attempt to help us, communicate clearly, or offer a solution. Even if a store has a strict no-return policy, there should be some flexibility or customer care when an item is purchased sight-unseen and clearly does not match expectations. What made this even more frustrating is that we ultimately found a better-quality bed, for less money, with excellent customer service through Amazon. The difference in responsiveness, ease, and overall experience was night and day. We want to support local businesses, but we are not a charity. Customer service matters. Unfortunately, this experience showed us that our business and time were not valued. We will not be shopping here again and do not recommend this store to others.

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Outdoor Elegance Patio Design Center - Umbrellas by Tucci
 
 Outdoor Elegance Patio Design Center is a full service specialty outdoor living store

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4.8(120 reviews)
46.0 mi
$$$$

This location is right off the 210 Fwy and on the corner of…read moreDamion and Foothill Blvd in the city of La Verne. It's a big store with a good selection of quality outdoor furniture. Prices are above moderate to expensive. They have beautiful patio tables here, fountains, chairs, etc.. but shopping here is pricey. Getting a sales associate to help me with questions was a lengthy wait. Seemed like it was a skeleton crew the day I walked in. Calling store and asking questions would probably be a quicker method than walking in. I wasn't impressed with customer service but selection of patio furniture was nice.

We had a very good experience here. They have an enormous selection, and it was really nice not to…read morefeel any kind of creepy pressure as you walked around. They strike a really nice balance between you feeling like they're there to help but not to pressure you. We ended up working with the manager, Rob Decker, and he was great, actually everybody we interacted with was great. I also loved that we were able to buy a set of patio furniture that was made locally. The prices were better than at other stores. The quality has been great, and it's really nice that you can select a custom fabric for the same price as just the regular beige (it takes longer to get a custom color, but worth it). We also got an umbrella and was surprised at how good the quality was. Delivery was on the outer end of what they thought it might take, but still within the schedule. The guys that delivered it were terrific and we are really thrilled with our purchase. We're planning to go back and get another couple of umbrellas.

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Ashley Store - furniture - Updated May 2026

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