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    Ashley Store

    2.1 (113 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Britt Z.

    I lean towards modern pieces and clean lines. Ashley Furniture leans towards a more traditional look. Some of their pieces are really beautiful, just not the look I am going after. I was let down in City Furniture so I walked over to the other side of the store to see what Ashley offers. Both stores are housed in one building & they consider themselves to be "sister" stores. In my opinion Ashley is the nicer of the two. Luckily I met Sal & she is the friendliest, non pushy sales associate I have ever dealt with. I didn't make a purchase and she knew I was looking for a contemporary look, yet she still spent time with me & gave me some great ideas. While we were discussing mattresses, she mentioned Hope To Dream. I didn't remember everything she said, so I called the store a few minutes ago to get the details. With my OCD, it's important for me to stick with the facts. Of course I also checked out the website, just to confirm. Ashley has their own foundation & it's called Hope To Dream. They believe that every child should have a bed to call their own. So far they have delivered over 50K beds to children and their families. A portion of each mattress purchase goes towards Hope To Dream. They only have three qualifications. The child must be nominated, the family must have a very low income & the child must be between the ages of 3 & 16. Just go on their website to nominate a child, it's that easy. Excellent customer service from Sal in addition to giving back to the community through their Hope To Dream program gets five stars from me.

    Kennedy E.

    Went here around 12 on Monday and stay looking for a specific storage bed for 30 mins, no one even bothered to help me.

    Julie J.

    Do NOT shop here. I had a bookcase delivered today, scratch marks all over it. Looks like I got it from a garage sale...

    But as you can see: scratches, inlays lifting, water spots, etc... all say covered on my warranty documents.

    DO NOT GET SCAMMED INTO BUYING A WARRANTY! It is a total scam. I submitted a claim that is clearly covered in the warranty and now I'm being told that it is from water damage therefore not covered. This was after they said it was normal wear and tear that was also not covered. Basically they will make up a reason to NOT cover abnormal damage. Does this look normal to you after 8 months??

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    9 years ago

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    Kate F.

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    7 years ago

    I purchased a gorgeous tv console that I am using as an enterance table in my front hall. Great quality and store.

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    11 years ago

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    10 years ago

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    9 years ago

    Great experience at this place. Sales staff seemed really knowledgeable and were professional. I'll go back for more!

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    5 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    14 years ago

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    10 years ago

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    10 years ago

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    Kate F.

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    9 years ago

    Great selection of furniture. Friendly sales people & reasonable prices. Love my bedroom set!

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    9 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    Page 3 of 3

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Everything was resolved yesterday with Ashley thanks to a young man named Ronnie Smith.

    Mentioned in 2 reviews

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    Rooms To Go Patio

    Rooms To Go Patio

    1.1(7 reviews)
    2.9 mi

    ordered expensive teak outdoor furniture. But delivery came a week later and after waiting 4 hours…read moreRTG shows up without warning in a tractor trailer which wont't fit in a gated community. So we reschedule for the following week with a regular sized truck, wait 4 more hours and then the truck comes..... sit for it....another tractor trailer. Complete idiots.

    This is a mixed review: Salespeople = 4 stars…read moreService and Delivery processes = zero stars We stopped by one evening and saw a patio set that we liked. The salesperson was pleasant and gave us his card so we could contact him if we wanted to buy the set. I called him twice over the next few days and didn't receive a call back until after I called the store and placed the order with another sales rep. After speaking with her on the phone about the furniture, she suggested that I place the order online on the RTG website. I did this but had some questions about the order, so I had to call her back to address my questions. The ordering process would have been more efficient if I could have placed the order over the phone directly with the sales rep! RTG charges a delivery fee for the "privilege" of having the furniture delivered at their convenience rather than at the customer's convenience. I requested an afternoon delivery but was told that deliveries are scheduled throughout the day based on zip code. I called customer service and explained that no one would be home in the morning to accept delivery. Neither the rep nor his supervisor could do anything to accommodate me. They suggested having a friend or a neighbor stop by my house to let the delivery people in. So I'm supposed to inconvenience someone else? This is simply unacceptable service! Although the delivery reps were polite and professional, the entire process was very frustrating. To make matters worse, I will need to go through this time-consuming and irritating process again as part of my order is on backorder and will be delivered on different date. RTG has even attempted deliveries to gated communities at 7 am and were turned away at the guardhouse because the delivery was occurring before the community's permitted timeframe. Clearly, they don't seem to care about the customer. Since I had placed the order online, the salesperson told me I could stop by the store at any time to pick up a free package of cleaning solution for the pillows. That's a nice offer, but why couldn't RTG just include the cleaning product with the furniture when it was delivered? Again, nice people, poor process!

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    Ashley Store - furniture - Updated May 2026

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