Baer's Furniture catastrophically failed on both execution and basic professionalism, and I will…read morenever do business with them again. Botched delivery and damage I entrusted Baer's Furniture with over $20,000 of furniture for a brand‑new home that was just built, and their delivery team busted a door frame in the process. This is exactly the kind of careless handling you do not expect when you're paying premium prices and relying on a company that advertises itself as a top-tier Florida furniture retailer. Broken promises and zero follow‑through The only thing worse than the damage was their response: they promised to get it fixed immediately on Monday, then went completely silent. Five days later there has been no call, no email, no update, and not even a basic apology, despite their public claims of "quality service" and "great delivery." Months of disrespect This entire nightmare began back in December 2025, and I am still chasing them for accountability in mid‑2026. At this point they have crossed the Rubicon with me: the combination of property damage, broken commitments, and utter disregard for the customer is unforgivable. Final verdict For a company charging these prices, the lack of responsibility and communication is inexcusable, and I would strongly urge others to think twice before trusting Baer's Furniture with their home or their money. This is a one‑star experience in every possible sense, and I will not let it go.

After a few years I was incredulous and angry that the varnish melted on possessions left on dining…read moreroom chairs, leaving indelible marks. Being short, I added extra seating pads to the chairs, but after only 10 years all the seats on the dining room chairs started to sag and I now have to consider another layer of pads, while the cover under the chairs is torn and hanging off. And this was not a 'cheap' set at the time.

incredible quality selection. place is absolutely PACKED with great things to choose from and so…read morebeautifully displayed! Prices are reasonable and the proprietors are wonderful and personable. The only downside is that I never have enough time to spend there, or money to buy everything I want or the space to place everything I would buy (or gift!!) Definitely the best of its kind.

Something for everyone.... And many things for some…read more... You just have to buy ... Could not help but start gift shopping for birthdays Christmas and loved ones I like to surprise with a treat.... The affordable prices so allows for extravagance.

One of my favorite things about Artistic Elements is that they feature so many different designers…read moreand companies that you will never find anywhere else! The owners of the store Katya and Drew have impeccable taste in selecting very unique pieces. I have worked with various design firms in the past and ended up with projects that looked cookie cutter and typical builder home. Artistic elements design capabilities are truly unlimited to my experience. They have helped me with things like redoing an entire room to adding cool pieces to my existing decor to reframing van old art piece. I'm so happy to work with the firm that actually listens and able to bring my unique vision to light. Highly recommend them. Arina

I always came in for custom framing. And they have the best accessories selection. But now I was…read moreable to order wallpaper and rugs for my condo. New owners are great!

In the end the cushions of the sofa were repaired and restored to beautiful and satisfactory…read morecondition. A bit of patience and persistence is what it took in order to have complete satisfaction. Many thanks to the sales staff.

Have you ever looked around your home and felt it needed something but you weren't sure. Maybe the…read moreplacement of furniture or even 1 new piece to update the look. The problem is that it can be over whelming and you don't know where to start. It may be a small project or even a big one. That's how I felt. I know what I like too! Well, I found someone who helped me and I'll share him with you. He's brilliant, easy to work with, creative, and will help you with any size project you have or what your budget is. Even the smallest change can make such a big difference. Transform your home into what you've always pictured it could be. I'm amazed at what a difference he's made to my home. His name is: MICHAEL BLUM!

Purchased 2 counter height chairs. A glass table and 4 chairs. Had a great experience with…read moreJarin. Would not hesitate to return.

I just received delivery of the most stunning custom made console table designed for me by Andy…read more This is the second time I have had the pleasure of working with Galaxy furniture and both experiences have been amazing .Andy and Avi provide beautiful furniture at a reasonable cost along with amazing customer service. You owe it to yourself to visit their showroom . I know a new showroom will be open soon in Delray Beach. I can't wait to see it!

Outside The Box of my current financial tax bracket (sadly)…read more Absolutely gorgeous store and products seem well made. Staff were friendly. I'll definitely come back... at another point in my life haha

Love these stores!!beautiful coastal furniture and accessories!!!…read more The sales team are super friendly and helpful without pressuring to make a sale!

Really nice furniture and accessories. Karina was so…read morehelpful with the design and also the selection of furniture as there is so much to see. She is so pleasant and knowledgeable . The best!!

COMPLETE LET DOWN AND FRUSTRATING EXPERIENCE with Robb & Stucky in Boca Raton!!!…read more I am extremely disappointed with my experience purchasing a Solara dining table from Robb & Stucky in Boca Raton. On July 22, 2026, I went into the showroom and looked at the Solara table on display. The display table had scratches, so I decided not to purchase the display model and instead ordered a NEW table. Pablo, my sales person gave me the paid in full receipt showing "AS IS," purchase, although the receipt showed the price of a NEW table which I immediately questioned. Manager Lisa then corrected the receipt, removed (with white out) the "AS IS" designation, and initialed the change to NEW. I paid $2,661 and was told the NEW table would take approximately FOUR weeks. Only ONE week later, on July 29, a table was delivered. To my surprise of the short timing the table delivered was clearly used, scratched, and had a poor finish. I rejected the delivery. The delivery person told me I had purchased the table "AS IS," despite the fact that I had specifically purchased a new table and showed him the manager had corrected the receipt. I was then left without a dining table while waiting for another one. I subsequently received confirmation that my table was ready and delivery was scheduled for August 24. I waited all day, but no table arrived. When I called, I was told it was a computer glitch. I went back to the store on August 25. By then, the same table was being advertised for $2,295, and management honored that price. I again made arrangements for a new table and was told to wait approximately another FOUR weeks. The table was eventually delivered on September 9 TWO weeks after. I noticed a scratch before it was even brought inside and delivery staff noted the same. After the delivery personnel left, I carefully inspected the table and found multiple additional scratches and abrasions, along with hardware/latches that appeared old and showed what appeared to be signs of mold or condensation damage. A Robb & Stucky repair technician inspected the table and documented the condition. At this point, after approximately two months without a dining table and multiple delivery problems, I was offered yet another replacement. I declined. I explained that I no longer had confidence in going through another replacement process and requested a credit instead. On September 21, I was told management declined the credit and would only offer another replacement. This has been an incredibly frustrating experience for what I expected to be a quality furniture purchase. The issue is not simply one scratch--it is the repeated delays, the first table being delivered in a used/damaged condition despite my purchasing a new table, a missed delivery, and then receiving another table with multiple defects. I have kept the receipts, photographs, delivery documentation, emails, and repair documentation. I hope Robb & Stucky management takes this seriously and reconsiders how this matter has been handled. I expected a very different level of customer service and quality control from a furniture company at this price point. I feel deceived, taken advantage of, and betrayed by this company, two times over.

0/5 -- If I could give ZERO stars, I would…read more The only thing I can honestly recommend about LBU Lighting is this: go ahead and visit the store if you want to be completely ignored. I walked in today ready to buy -- not browse, not waste time -- actually purchase two lamps I had already picked out. I spent 15 minutes in the showroom while every salesperson sat behind their desks, pretending to be busy, not even bothering to look up or ask if I needed help. If walk-in customers are such an inconvenience, just put a sign on the door. I guess they don't need people who show up ready to spend money. I went to the store specifically because I prefer to buy local instead of ordering on Amazon, but after this experience, I'll gladly click "Add to Cart" online. Customer service: ZERO. Interest in helping customers: ZERO. Huge disappointment. Would not recommend.

The privileged complainer who can't wait their turn should be ignored. I've been a customer…read moreliterally for decades and am always treated well. The staff is more knowledgeable than any other lighting store you'll find and their prices are competitive. They've grown from basically a light bulb store with some light fixtures to a lighting fixture store three times its original size (that also sells light bulbs) and for good reason; they sell major designer brands and they treat their customers with respect. Yes, they're often busy since they cater to designers and tradesmen that can take some time to accommodate. It's worth waiting.

We were on the lookout for a new sectional and some chairs and decided to stop by Birch Lane the…read moreother day, after having dinner nearby. Birch Lane, a Wayfair company, took the place of Z Gallerie which closed over a year ago. I used to love Z Gallerie, they had some really nice quality furniture there as well as a wide array of eclectic decor and art. Birch Lane is much more conventional and boring and because of size constraints, they don't have much inventory on the floor. Unfortunately, we left empty-handed, but not for a lack of trying. The staff did offer us the option of looking for other options online and having them ship it to us. However if I wanted to order something from Birch Lane or Wayfair, I could just do that in the comfort of my home. I don't need a salesperson to act as a middleman and browse the website with me. I don't know, maybe I'm just not the target demographic for this store. Overall 3 stars from me. It's definitely adequate, it just lacks flair and inventory.

In the area at a restaurant and noticed the Birch Lane furniture store at the corner of the plaza…read more Entered the spacious neutral colored hardwood flooring showroom with sporadic items including beds, sofas, tables and assorted living room accents. The current in-store Spring Cyber Week special is 20% off all outdoor furniture although today I was inquiring about sofas and delivery policies. This store specializes in several major brands including Mayfair, All Modern, Joss & Main and Perigold. During browsing the staff was informative and not aggressive. They indicated that all purchases include FREE delivery although the current waiting period for sofas are several weeks or longer to arrive. No sale today but will keep this location in my back pocket.

DO NOT SHOP HERE I would NOT recommend this company I…read morepurchased patio furniture from them and they charged EXTRA for the cushions When I received my furniture there were what looked like pen marks on the cushions and a large water stain I called to see what they would do for me and they told me to drive to Miami 1 1/2 hours away and they would clean the cushions Chris in customer service tried to help but to no avail The owner did not care or offer any other solution I'm 70 years old and not driving to Miami to fix their problem Awful customer service and over priced merchandise I will report them to the Better Business Bureau today

We purchased patio furniture- outdoor sofa, 2 chairs, 2 chaise lounge chairs, 2 side tables, and a…read morebistro table and 2 chairs. We were told they make everything in Miami when we asked about changing the straps on the chaise lounge chairs. Long story short, they didn't help with the straps and the furniture started falling apart after a little over a year and when went back to the store they said the furniture was discontinued. I guess they lied when they said they make everything in Miami. I would not recommend this store.