Abraham helped us out, was great service! Everything was quick and easy! Definitely recommend.read more

Got scammed into opening a credit card. Was told there would be 0% financing if I just signed these…read morepapers and now I have another credit card. There was also a deal that you would get a refund back onto a visa gift card. Visa gift card had a 6 month expiration date on it. Called and Sue just laughed.

Adams the best! Great customer service and quick and easy process! Glad I stopped by, I was in and…read moreout within minutes.

From the owner: Experience the epitome of a restful night's sleep at City Mattress. Established in 1964, this…read moresecond-generation, family-operated specialty sleep company was founded on the principle of offering the widest array of top-quality mattresses at the most competitive prices. Our dedicated team of sleep professionals is committed to ensuring your comfort in every aspect of our service. With over 80 mattress options spanning various comfort levels and price points, City Mattress sets the standard for selection and service in the market. In addition to mattresses, discover an extensive range of bedroom essentials including wooden, metal, and upholstered beds, bedroom furniture, adjustable beds, pillows, linens, and much more.

Super experienced sales woman. Beautiful store very presented with a beautiful product.read more

I bought my Dux bed from David about eight years ago. The bed is still like new, but I recently had…read moresome minor issues. I was hesitant to call because I bought it so long ago. Without hesitation, David came to my house both times and resolved my problems. He is amazing.

I never add reviews but our experience here was so great I had to share. If you are ever in the…read moremarket to buy a new mattress I couldn't recommend this place enough!! The staff was so knowledgeable and friendly but not pushy at all. They helped us test out all the mattresses and made sure we were getting the best deal. We went over financing options, they helped us pick out sheets, pillows, the whole 9. Staff was truly amazing- I would definitely come here if you need a new mattress or pillows!

I was told by a store clerk that the Casper new king size Wave bed with SNOW tech would ship in two…read moredays. This was a fabrication. It was more like 3-4 weeks! After a few days, I only received the bed cover! After yelling at customer support over the phone, I called Casper in the mall. Michael P., not sure if I'm allowed to use his last name, was a great help. He provided an irate customer with kindness and understanding. He listed to me, agreed what I was told was wrong and made sure he went out of his way to satisfy my needs. Michael and his assistant personally delivered and set up the bed! They eve threw in two pillows for the hassle! Now how about that customer service! I would give 5 stars if it were not for the horrible phone support. Regards CJ

Love the service that i was given, it was fast and sample. I am very satisfied with the mattress…read morethat I purchased. I went, I chose a mattress, I paid and got delivered the same day

Fantastic experience. My wife and I saved a long time to buy a quality bed. We spent far less than…read moreanticipated at Mattress Depot. We stayed well under our budget and purchased a beautiful king size bed. Memory foam Mattress, Frame, Box spring, and 2 memory foam pillows delivered and set up 2 hours after purchase. They even hauled away our old bed. The owner answered all our questions and let us try every model in stock. We will be customers for life.

In December, I visited City Mattress in Boca Raton at 70 S. Dixie Hwy. and purchased the best…read moreStearns & Foster mattress--at a great price too! I also picked up bunky boards to support the bed. The store experience was easy and they delivered my new mattress the next day. The experience was smooth thanks to Pedro Guerrero, the store manager. Pedro is personable, knowledgeable, and clearly passionate about what he does. He truly knows his mattresses! I have recommended him to all of my friends. If you're in Boca Raton or anywhere in Florida and need a new mattress, I highly recommend reaching out to Pedro at City Mattress. You will be so happy you did.

100% recommend City Mattress ! Thank you Pedro for your…read morehelp!!! Your attention and customer service is commendable.

I purchased a sectional and they set up delivery for a Wednesday and then a piece that was late for…read morethe following Saturday. Both appointments were missed. Beware. I thought these were reputable people that I'm dealing with. They're not, I boughtand canceled the extended warranty, which is also garbage I canceled that I would definitely be aware of about doing business with these people. They have no pride in what they do. My first window of delivery was 9 to 11. Then 5-7 I am sitting here now at 6:25 PM. NOW 7:36 Nothing. if I could undo the sale and give everything back I would. Beware!!!!! BEWARE!!!!! DO NOT PAY BEFORE DELIVERY!!!!!!

Dana is taking care of all our furniture needs. Quality and service is why we return.read more

What a great shopping experience I had at this store…read more Backstory - I have a king bed set and unbeknownst to me, it had a standard (el cheapo) frame that was supporting the mattress and box set. It worked fine for years, but last night, I guess I was a little too overly aggressive (if you know what I mean) and BAM the bed frame broke. I ended up removing the mattress from the frame and slept on the floor. Not knowing exactly what to do, I was driving past City Mattress and decided to stop in and see about a replacement. I was greeted by Carlton Williams and he was super friendly and informative. He showed me a replacement for my exact frame and suggested two different optional upgrades (one had rounded edges and one did not) that were far superior in strength to the one I currently have. I decided to buy the best and strongest bed frame and asked about delivery and he said it would be free for tomorrow. When I asked about same day delivery, he said it is an upcharge and will check the schedule. I left the store at 12:30pm and two delivery men showed up at my house at 2:30pm (exactly two hours since I left the store) and took apart my frame and installed the new super heavy duty frame. The name of the frame is Engage K Knick Hybrid and it was around $200 and is super strong. I was told it can support 1,000 pounds and I don't weight that much, but can give it the old college try tonight if you know what I mean. Thanks Carlton and City Mattress for outstanding service.

We had a very unpleasant experience shopping in your West Glades store while we were searching for…read morea new mattress. "Helped" by a very pushy woman who was happy to high pressure us while we were searching for the best deal on a Black Series 3 firm mattress. We had one more store to shop before we would make a decision which we politely explained to the woman while looking and as soon as she heard that she literally walked away from us and jumped on the next couple walking in the door. So, we did the same thing and walked out. Went down the street to Baer's Furniture and purchased our new mattress. We will never enter another of your stores! We felt like we were in a car dealership.

Sales associate was rude. Told him we would be back tomorrow to buy the mattress (because it was…read morealmost closing time for them) and his response was "let the sales person who's working tomorrow know you wasted my time and you're here to buy the mattress from him" I'll take my business elsewhere!

Mattress firm is a good business with very good mattresses. I have purchased two beds there. The…read moredelivery is very prompt and professionally.