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    Ashley Fairfax

    2.8 (295 reviews)
    Open 10:00 am - 9:00 pm

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    Amir M.

    PLEASE SAVE YOURSELF A BIG HEADACHE from Scam sales process with horrible service. I purchased close to 10k of furniture from this location, after receiving my bed and mattress I tried the mattress protector to see if it's good fit but it wasn't what looks like so I wanted to return it with the lamp that we got from here but front desk lady and the sales man totally changed their attitude and become mean and start lying about the price and cost policy that you can't return anything.

    Broken frame from delivery that Ashley says they aren't liable for.
    Alicia S.

    I've been going through a back and forth with Ashley Furniture in Fairfax for 4 months this has to be the worst customer service ever from the service department and/or delivery. Bought the couch it's been serviced twice and Ashley refuses to replace either recliner as they say the frame was broken by force. Well yes obviously it was delivered broken by force. At this point my only option is small claims court but I've been a customer for years so going through this is extremely disappointing.

    Raakhi C.

    Not happy with furniture. All pieces came damaged with scratches. Customer service awful. Called several times and no response. Seems they sell used furniture.

    Bolt hanging loose

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    9 months ago

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    Jessica O.

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    1 year ago

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    7 months ago

    Great service and attention to what I was looking for in my couch. Gave me great options and the value was great!

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    Jessica O.

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    2 years ago

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    9 months ago

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    9 months ago

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    Jessica O.

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    2 years ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

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    3 years ago

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    Jessica O.

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    3 years ago

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    2 years ago

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    Jessica O.

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    3 years ago

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    Jessica O.

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    3 years ago

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    5 years ago

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    Jessica O.

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    3 years ago

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    Jessica O.

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    5 years ago

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    Jessica O.

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    7 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    Jessica O.

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    3 years ago

    The selection was good and the process was simple. Michael was a great help in getting us the stuff we needed to complete our home. :)

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    Jessica O.

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    2 years ago

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    Jessica O.

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    3 years ago

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    3 years ago

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    2 years ago

    Great service by Aisha and Tony.Very friendly and helped us to find the sofa we were looking for.Highly recommend the Fairfax store.

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    Jessica O.

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    6 years ago

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    Jessica O.

    Thank you for your feedback!

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    2 years ago

    Great selection and great value. Quality furniture and accessories. Deka and Chad were great to work - very pleasant!

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 8

    Ask the Community - Ashley Fairfax

    Review Highlights - Ashley Fairfax

    Sales associate Joumana, manager Skip, and check out associate James were all pleasant to deal with.

    Mentioned in 8 reviews

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    In the middle of the biggest headache!!!…read more Purchased an extremely expensive split King adjustable temperpedic frame and bed. 1st Bed delivered. One side didn't work. They made me refuse the delivery. They also forgot the pillows that were supposed to be delivered. During the process, they took a piece that connected the two pieces together. 2nd replacement bed delivered. It was missing the piece, was on phone it's management and they said (after minutes of arguing my situation) said I didn't have to refuse bed and part will be coming and replaced tomorrow. Now, days later, I've been dealing with the distribution and manager which is saying the part doesnt exist or even if it does isn't needed. So frustrated. I just physically go to store, sales rep got on the phone with temperpedic customer service to confirm the piece exists, and is needed for the bed. The only sympathetic person that helped me was Ali. He actually listened and tried to help. But the company as whole was extremely including district manager and VP Mike Brown have all but ignored or not cared about this incident. Having a bed with an 8 month wife with it coming apart Still waiting on this to be resolved. 9/21.

    Best mattress store in town! Went to 3 different shops in the neighborhood and this place had the…read morebest customer service + deals! Ali and Mimi were extremely helpful & knowledgeable. We walked out with a mattress that best suits our needs. If you're looking for a great bed, this place is it!

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    The Furniture House - Manassas Park - My beautiful sofa

    The Furniture House - Manassas Park

    4.4(66 reviews)
    10.9 mi
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    shopping at The Furniture House has been one of my experiences in purchasing furnitures. The owner…read moreis very knowledgeable, honest and helpful. I have received all my furnitures on the time with no delays. My furnitures were delivered to my home and setup by his team. They were on time and I had no issues with them. I would highly recommended anyone looking for new furniture to visit this store. They have high-end and budget friendly furnitures for everyone. Jason.

    My partner and I needed a new couch, and we had already gone to all the usual suspects (Ashley,…read moreRegency, Bob's, IKEA, Costco, and even Bassett) but we couldn't find what we wanted: a floppable couch within our budget of $2500. I found Furniture House on Yelp, so we decided to make the drive out to Manassas. We were NOT disappointed! We were greeted at the door by the owner, Maged, who was not at all pushy, but instead encouraged us to look around and promised he would get us a good deal. When we didn't find what we were looking for, he sent us 2 minutes down the road to his other store. There, we found exactly what we wanted--a Jackson Furniture L-shaped sectional (sturdy and American-made) under our budget. Maged insisted on covering shipping costs for us and told us to expect our new couch in 8 weeks. It arrived in less than a month! We now have the most comfortable sofa on the planet and we can't stop lounging on it (or bragging about it) :) Bottom line: Maged provided exceptional customer service and bent over backwards to get us what we were looking for at a good price. Will return for our next piece of furniture!

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    Savvy Rest Natural Bedroom - Savvy Rest Natural Bedroom in Vienna, on the corner of Maple Ave. & Glyndon St.

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    I've had my queen Serenity mattress, Woolsy topper and Kapok pillows for nearly two weeks, and…read morecouldn't be more thrilled! My Fitbit sleep tracker is showing (and I'm definitely feeling) that my typical night's sleep is longer and more solid than before. And when I'm awake, it's hard to resist reading or watching TV in bed, too -- it is SO comfortable!!! I highly recommend Savvy Rest for comfort, health, and the knowledge that their products are environmentally friendly. Kudos also to Lay Lwin for her informative in-store assistance and to the awesome team members who delivered and set up my bed.

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    Savvy Rest Natural Bedroom - D'Artagnan loves his Savvy Doggy organic mattress! Comes in shredded or solid in small, medium, and large. (We also have Savvy Kitty!)

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    Tempur-Pedic Flagship Store - Tysons Corner Center

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    5.0(4 reviews)
    5.2 mi

    We were looking for a new mattress/bed for an upcoming move and had several we were highly…read moreinterested in. We visited the Tempur-pedic flagship at Tysons and worked with Chanda who was extreme knowledgeable and a delight to work with. She was patient, thoroughly explained all the technologies, and provided us space to discuss our decision. We found (what we hope to be) an amazing bed that my husband I will both love in a safe and friendly environment. Can't wait to get our new bed when we move into our new house soon!

    We bought a mattress here recently - and it was a great experience. I have been wanting a…read moretempur-pedic since I was a kid, so I finally treated myself and bought the mattress and smart base. COVID Pre-Caution - The employees wiped everything, had masks/face shields, provided us with a sheet to use to try mattresses, and had hand sanitizer almost by every bed Employees - Honestly, they were great. Skylar was very informative and assisted us throughout the process. He gave us an honest opinion and was not pushy at all, which is why we came back to buy the mattress here. The manager Chanda (I believe, sorry for the spelling) was AWESOME and funny, and gave us the best deal possible. I rarely leave reviews, but I had a great time dealing with this store and product, that I highly recommend you use them if you are in the market for a new bed/base! PS - I asked what delivery was like and they stated 7-10 days. I had family coming in the next weekend and asked if there was any way to expedite. They said they will try...I received the mattress three days later. SO HAPPY!!!! Thanks again!

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    Ashley Fairfax - furniture - Updated May 2026

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