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Ashford Property Management

5.0 (1 review)

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Property management

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9 years ago

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Sovereign Realty &  Management

Sovereign Realty & Management

(13 reviews)

Edgewood

I would like to tell you what a wonderful experience it has been to work with your company. But,…read morehave to say Jenny has gone way beyond her duties to help me. In the 3 years I have lived at 5157 Roswell RD she has been so helpful. I have never lived at a place the person would be so helpful. She helped me with all the CRAZY stuff that was going on with the person that flooded my apartment she took all the upset calls from me just trying to deal with the CRAZY lady upstairs. She was a angel to me. I am so happy you have her working for your company. She is a joy to me and a great person to talk to and every time I have emailed or called she has taken care of the problem. I feel she is the best part of your company. I don't know what I would do without her. Thank you so much for having such a great person working for you. She is the best. I love Jenny and she is so great I would love to vote her Employee of the YEAR. Not sure you have that but she is the one I would vote for her Jenny Employee Of The Year! Sincerely, Peggy

Horrible communication! Wasted my time. I was excited to apply to a townhouse in the Laurelwood…read moreneighborhood. Eboni (who also has a NASTY tone of voice when you ask questions) claimed there was a "block" on my credit file which was untrue because I was able to get a new car the same week I applied to the townhouse. I even called equifax to verify I did not have any type of block in my credit file. Eboni nor Karen Hatcher were consistent with their communication. And after two weeks of waiting to hear back about my application they sent an email about "moving forward with another candidate" but didn't even communicate with me so I could fully finish mine! They are not helpful at all during your application process and I believe they pick and choose what applicant they want to move forward with for PERSONAL reasons. Not first come first serve.

Tri-Ship Partners

Tri-Ship Partners

(4 reviews)

Terrible! Please don't rent with them at all, It's been 45 days since i moved out and they blocked…read moreme on everything as well as didn't give me my deposit or prorate or an itemized receipt. They have completely ignored me. I ended up getting an early termination of my lease no penalty to me because they had BLACK MOLD throughout the whole home and sent me an email stating everything i would get back in return and 45 days later now they're lying saying a attorney messaged them on my behalf when that never happened and then decided to keep my deposit and prorate and have no proof of the attorney who said anything on my behalf

I have not had peace since I have lived in one of their properties. Management is slow and does not…read moreget back with you until days later. They DO NOT CARE about their tenants. Our entire ceiling was leaking and we first reported it they sent maintenance and they said nothing was wrong but they left a big hole in our ceiling for a month! And guess what? Our ceiling began to LEAK AGAIN. Hannah is rude an unprofessional, she doesn't answer her phone and downplays urgent situations. I would not do business with them, I'd run in the other direction. This is only a portion of the issues my roommates and I have encountered and everyone i our neighborhood has similar complaints. By the way. They false advertise on their website. They posted pictures of a completely different unit and showed us an older outdated one...then attempted to charge us more when we requested that we get everything we saw in the unit we were shown and the pictures online! (Should've been a red flag). Trust me when I say you do not want to rent from these people.

Ashford Property Management - propertymgmt - Updated May 2026

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