We had the privilege to have Ellen Ford as our agent. She…read morefound qualified tenants for us in just a couple weeks. Ellen was very professional, showed the property to several prospective tenants, did all the heavy lifting on background and credit checks and provided advice as needed. All of this during the holiday season. A nice family has moved into our property and everyone seems pleased. We will not hesitate to recommend Ashford Property Management. -The Tarters

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Mimi was amazing. Looked at many homes in a short time. Approved my application quickly and…read moremoved-in all within 3 weeks. Great experience.

Tenant made service request which epm, llc ignored. They did the walk through of my house and left…read morekeys in mailbox but didnt tell me until a week later. Walk through had all satisfactory and pictures of somethings. But all 3 appliances not working and water damage not mentioned or pictured. These are the pictures i took. I guess because i no longer wanted to use them they felt it was not necessary to inform me of this. Always unavailable and claims they do inspections..but never got inspections. I also gave them 60 days notice to terminate their services. But had to call several times to get security deposit released to me.

Beware! Usually unavailable and late to respond by phone or email. They will allow your…read moreproperty to be destroyed and often late to evict which results in costing the owner...all while wanting to nickel and dime the owner. Doesn't seem like they perform any inspections after initial move-in. Transferred PM services to another company and Easy PM failed to or simply refused to transfer keys, current leases, etc. Horrible experience and costly mistake. Beware!!

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

I'm a landlord of a single family house in the Atlanta area. For the past 3 months, their…read moremaintenance department told me the house needed urgent deck and interior ceiling stain repair. Due to medical reasons (brain injury), I did not respond. On March 17, they emailed me to say if I didn't deposit $4600 to cover the work, they'd do it and stop forwarding rent payment. So I sent the funds and approval. Since then, no work has been done. I've asked repeatedly when it would start, with no response. RW kept telling me how urgent the work was - but once they got my money, suddenly the urgency is gone. I am talking to my real estate attorney about this today (4/13). If the tenant is injured due to work RW didn't do despite being required to by contract, that liability is with RW. Last Year RW was bought by a Japanese real estate company. Don't know if that's why their service is so poor, but not surprising.

I would like to tell you what a wonderful experience it has been to work with your company. But,…read morehave to say Jenny has gone way beyond her duties to help me. In the 3 years I have lived at 5157 Roswell RD she has been so helpful. I have never lived at a place the person would be so helpful. She helped me with all the CRAZY stuff that was going on with the person that flooded my apartment she took all the upset calls from me just trying to deal with the CRAZY lady upstairs. She was a angel to me. I am so happy you have her working for your company. She is a joy to me and a great person to talk to and every time I have emailed or called she has taken care of the problem. I feel she is the best part of your company. I don't know what I would do without her. Thank you so much for having such a great person working for you. She is the best. I love Jenny and she is so great I would love to vote her Employee of the YEAR. Not sure you have that but she is the one I would vote for her Jenny Employee Of The Year! Sincerely, Peggy

Horrible communication! Wasted my time. I was excited to apply to a townhouse in the Laurelwood…read moreneighborhood. Eboni (who also has a NASTY tone of voice when you ask questions) claimed there was a "block" on my credit file which was untrue because I was able to get a new car the same week I applied to the townhouse. I even called equifax to verify I did not have any type of block in my credit file. Eboni nor Karen Hatcher were consistent with their communication. And after two weeks of waiting to hear back about my application they sent an email about "moving forward with another candidate" but didn't even communicate with me so I could fully finish mine! They are not helpful at all during your application process and I believe they pick and choose what applicant they want to move forward with for PERSONAL reasons. Not first come first serve.

Wrongful termination of lease of stating a complaint about black mold in the unit. After 3 yrs of…read moreresidence given 72 hrs to vacate the propert. Nothing filed in the state of Ga. and eviction was made via text. That's against the law in Ga. You can't make up your own laws bc you have a company.

this is a scam!! i met this lady who lied stated she was the owner of this house / apt and 2days…read morelatershe said she texted me saying she is no longer the owner i had given her 500 deposit and 675.00 half of 1st month rent which was 1340.00 then i gave her the remaining 670.00 on jan 19 well if yoi no longer own it why didnt you return money to me ? she texted with no explation saying she wasnt returning anf funds!!! this who thing was a scam she scam mr out of 1840.00 dollars. do not meet or give this lady money she is a scam!! i repeat dont give her money or allow her to oversee your company she is a scsmmer whom loves cats she is also still avertising my unit as a rental thats avilable wellnif i sign lease on jan 2nd how is unit still on web site and whtly is my bathroom listed as being a bathroom in norcross ga? this lady is a fraud do not give her any money or allow her to manageyour property she is so unprofessional she is a scammer she lied told me she own the property said she had it build 2 years ago which you csn clearly see this old property been hear for years

Elisa found us the perfect house. She works extra hard for her clients to ensure their needs are…read moremet! I highly recommend Elisa!

From the owner: With over 26 years of experience in Real Estate & Property MGMT. We currently work with investors,…read morefirst-time home buyers, experienced buyers, New homes, sellers, veterans, and you. Let Empire ATL Real Estate & Property MGMT put their experience and dedication to work for you.