Ace Hardware in Packwood's area? Cool.... I'm telling you, Packwood is such a small town yet they…read morehave the essential establishments you needed on daily basis. And having ace hardware in the area is such a relief. From bbq stuff to any tools you needed Ace Hardware got your back. Came in for poncho, shoe glue & some stuffs needed for a 9-day trip. Staffs were always helpful and cool. Ambiance is pretty good. They may not have carried all the stuffs you need but having this hardware here is really a good thing. They even sell bear spray but at the time we're looking for it they are out of stock. People grabbing 'em left and right. Located at the back of Mountain Goat Coffee Roaster, this establishment only have 3 parking spaces but don't get discourage, you can park with cautions somewhere within the area. Mahalo for reading and happy juandering fellow yeeps!

Friendly staff and decent selection given the small town / remote location. Hours are limited…read morerelative to large metro area locations, as expected given the area.

Looked on the website for seed starting mix before I went in. The site showed 16oz bag in stock at…read morea certain price. The bag was on the bottom shelf. Price tag was too small to see the price and sku clearly. At the register it rang up higher. On inquiring about it , turns out to be a different shu. Same mix, same weight. But higher price. Only choice on the shelf. Seemed like a bait and switch to me. A little under-handed. Didn't appreciate it. ​This place has always been extremely high anyway. I don't care where I have to go from now on for something. It will never be here.

Fabulous customer service!! Well stocked for a small town…read morestore and extremely convenient to order online for items they don't have in stock for in store delivery.

Can't give em zero stars. Spent over $3500 in decking product in the last month and change. Had to…read morebuy $300 more product last 3 weeks. Decking guy told me they would cut my trex boards into 4' sections. A 12' board out the back of my F150...Not a good option. Went to pick up the boards, OH NO! WE CAN'T DO THAT. IF WE MAKE A MISTAKE WE WOULD HAVE TO HANDLE A NEW PIECE OF DECKING! I wasn't asking for anything but a straight chopsaw cut at 48ish inches. "WE CAN'T DO THAT" WTF?? it is a simple chop saw cut FFS! Called the GM/OWNER. " NOPE" "Special order if we screw it up we would have to replace it." Not interested in my order telling me that they would cut it for me. I wasn't listened to about the cuts to be made. It was 3 straight square cuts per board. I HAVE NEVER BEEN TO A YARD WHERE THEY REFUSED TO MAKE SIMPLE CUTS. I had to drive 25 minutes home to get a circular saw, come back and cut 3 boards 3 times to take them home. Ridiculousness!! Can't get the yard kid to make 9 cuts on a chop saw??? This is a local store! Help your local folk make things happen! Wasn't asking for particular angles, simple stright freaking cuts! Wasn't concernerned about length. Not a thing to me. NOPE. This place is NOT about customer service. I had $3500 worth of decking delivered. 2 boards were majorly defective. They charged me $100 to come back and pick them up from my property. That was after charging me a $125 to deliver them. Oh that's right, I didn't return them so therefore they charged me to pick them up. It was a 20 foot board, I have a 6 foot bed on my F150. I didn't mess the board up, it was defective on delivery. These people want to milk every dime from local folk. I would seriously question their ethics. Will cut off my nose to spite my face. Will NEVER shop with these weasley pieces of work EVER again. I would recommend the same for you. They don't care about customer service, They are corporate Bullspit, doesn't matter bout you!!

Outstanding service - I called the Randle store 9/9/20 at closing, explained I had water leak which…read moremeant I would be without water until they opened tomorrow. The young lady stayed until we could get to their store to pick up the part needed. You won't get that kind of service from the big box stores, which is why I deal locally. They are always friendly & helpful. Super big thanks and really, really grateful.

The kids come for the free popcorn, I come for the hardware! I'm here almost every day looking for…read moreat least one item. it is rare that I don't find what I am looking for. The next closest option is in Buckley. Very thankful to have True Value in Enumclaw! The staff super helpful and knowledgeable. They even remember your rewards info if you visit enough! Pro Tip: Sign up for their Rewards Program via phone number or email online. You get coupons and other incentives on purchases. It also makes returns a lot easier if you've lost your receipt.

I'm always greeted at the door and if I need help employees are right there to offer assistance…read more Selection is good enough for a local hardware store, but of course, they can't stock as much as a big box store. If a customer has a problem with selection or pricing they are being ridiculous- small stores cannot compete with Amazon or Home Depot. Customers should support local and be happy it is an option. I'm glad Gateway Tru Value is here.

Needed to rent an extension ladder last minute, staff was very helpful. A little pricey, but the…read moreclosest large hardware store is 30 something miles away. They have just about anything you'd need stocked in tidy, well organized aisles. Would definitely recommend!

They are available to ask for help, and they usually have what I need. I use them for garden,…read morehardware, plumbing, and rentals.

They had a solid sale on a grill I'd been eyeing for awhile that included free assembly and…read moredelivery. When I went to purchase it the staff was very helpful in helping me find the accessories I was looking for. Upon delivery the grill was fully assembled and they helped me move it to my backyard deck. Excellent customer service.

Friendly and helpful staff every time I visit. Store is clean and organized and has good spacing…read morefor wheelchair access! Not to mention a free bag of popcorn that is a unique touch.

Went on a Sunday took a while for waitress to get to our table started off friendly took our order…read morewhen food came my order was wrong asked for cup of chowder instead of fries she brought fries, on Bill charged for the chowder that I didn't get my wife ordered bowl of chowder witch was served with burnt toast for six bucks mostly charcoal, waitress seemed to be mad that we complained sorry Erica not my fault! On the other hand food was good except charcoal bread!

Fantastic special tonight (gnocchi and heirloom tomato). We sat at the bar and of course friendly…read morestaff and bartender that chatted with us and enjoyed the conversation n

Friendly front desk, young and not very knowledgeable. I'm giving my rating based on Mr. Mike in…read morethe lumber yard. He knows his stuff and he doesn't mess around. He and Luis are the knowledgeable ones.

Very responsive to old customers and new-to-the-area customers!! Sometimes you all just need to…read more"wait your turn" !!

Friendly and they take care of you. My favorite, is they do propane refills that are absolutely one…read moreof the best values around these areas.

I've been going here for years. It's amazing how much stuff they pack into a little store. They…read morealways have what I need. Everyone is very knowledgeable and helpful. Great place.

Super helpful when I had questions and they guide me to where I need to look and help me make the…read moreright selection for a pincher. The store location was close to my house too!

Very uncomfortable with what I believe to be the owner's behavior. Dislike the way I saw him…read morespeaking to and about the respectful & helpful employees, who went out of their way to help me.