I go to Cle Elum Hardware quite often. Whenever I have a question, I ask for Keith. Keith Sr. and…read moreKeith Jr. are so very knowledgeable and helpful.

They are available to ask for help, and they usually have what I need. I use them for garden,…read morehardware, plumbing, and rentals.

I love old general stores like this. The old wood planks give this place so much character, and…read morejust imagine the stores those walls could tell if they talked! The general store itself carries a wide variety of items from food, to pet essentials, to ice cream, to crayons and pvc pipes. If you need it, chances are you will at least find some kind of compromise. While shopping I experienced a wonderful surprise when the sweetest kitty came walking up to me. I was curious if he was a cradling kitty, lap kitty, or only touch me when I want to be touched kind of kitty. If you're a cat or animal person, you know exactly what I mean. To my extreme delight she allowed me to pick her up and walk around the store with her. Her purring was so loud you could probably hear it on the other side of the store. Samsung made my heart so happy that day! Come for what you need, and stay to give this sweet girl love! You will not be sorry.

I am thrilled to report that this stunning creature does indeed still reside at the Ashford General…read moreStore. Long live Samsung

Fabulous customer service!! Well stocked for a small town…read morestore and extremely convenient to order online for items they don't have in stock for in store delivery.

This hardware store is my go-to. Craig, the owner, is knowledgeable and personable, and is a…read morewonderful local resource. He's also apolitical. And by apolitical I mean he's not a Trump supporter, which makes it uncommonly pleasant to shop there. He and his wife Laura are pillars of the community and a fantastic resource about all things Mossyrock, and in fact they maintain a flyer with local numbers of various businesses of especial use to new residents. When I first moved here I don't know what I would've done without both the store and their list, and I shop there to this day, even when I could save a few pennies online. They hire fantastic employees who know what they're doing too. Best possible customer service. And if they don't have it in the store (though believe me it's downright amazing the breadth of inventory they have for such a small town) they can order anything you need quickly. Highest possible recommendation - if I could give them 10 stars I would do! Also dog friendly!

Can't give em zero stars. Spent over $3500 in decking product in the last month and change. Had to…read morebuy $300 more product last 3 weeks. Decking guy told me they would cut my trex boards into 4' sections. A 12' board out the back of my F150...Not a good option. Went to pick up the boards, OH NO! WE CAN'T DO THAT. IF WE MAKE A MISTAKE WE WOULD HAVE TO HANDLE A NEW PIECE OF DECKING! I wasn't asking for anything but a straight chopsaw cut at 48ish inches. "WE CAN'T DO THAT" WTF?? it is a simple chop saw cut FFS! Called the GM/OWNER. " NOPE" "Special order if we screw it up we would have to replace it." Not interested in my order telling me that they would cut it for me. I wasn't listened to about the cuts to be made. It was 3 straight square cuts per board. I HAVE NEVER BEEN TO A YARD WHERE THEY REFUSED TO MAKE SIMPLE CUTS. I had to drive 25 minutes home to get a circular saw, come back and cut 3 boards 3 times to take them home. Ridiculousness!! Can't get the yard kid to make 9 cuts on a chop saw??? This is a local store! Help your local folk make things happen! Wasn't asking for particular angles, simple stright freaking cuts! Wasn't concernerned about length. Not a thing to me. NOPE. This place is NOT about customer service. I had $3500 worth of decking delivered. 2 boards were majorly defective. They charged me $100 to come back and pick them up from my property. That was after charging me a $125 to deliver them. Oh that's right, I didn't return them so therefore they charged me to pick them up. It was a 20 foot board, I have a 6 foot bed on my F150. I didn't mess the board up, it was defective on delivery. These people want to milk every dime from local folk. I would seriously question their ethics. Will cut off my nose to spite my face. Will NEVER shop with these weasley pieces of work EVER again. I would recommend the same for you. They don't care about customer service, They are corporate Bullspit, doesn't matter bout you!!

Outstanding service - I called the Randle store 9/9/20 at closing, explained I had water leak which…read moremeant I would be without water until they opened tomorrow. The young lady stayed until we could get to their store to pick up the part needed. You won't get that kind of service from the big box stores, which is why I deal locally. They are always friendly & helpful. Super big thanks and really, really grateful.

Bought a mower Friday night and the engine locked up after 10 minutes, brought it back Saturday…read moremorning and the team wasn't sure if the could refund or exchange it, normally you have to go through the manufacturer. In the end they were able to take it back and I bought a different brand for $10 more. Thank you for standing by your product!

It is convenient to my home. I often have to drive in to Yakima as they don't have what I need, but…read morewhen they do, it saves me a lot of time.

The kids come for the free popcorn, I come for the hardware! I'm here almost every day looking for…read moreat least one item. it is rare that I don't find what I am looking for. The next closest option is in Buckley. Very thankful to have True Value in Enumclaw! The staff super helpful and knowledgeable. They even remember your rewards info if you visit enough! Pro Tip: Sign up for their Rewards Program via phone number or email online. You get coupons and other incentives on purchases. It also makes returns a lot easier if you've lost your receipt.

I'm always greeted at the door and if I need help employees are right there to offer assistance…read more Selection is good enough for a local hardware store, but of course, they can't stock as much as a big box store. If a customer has a problem with selection or pricing they are being ridiculous- small stores cannot compete with Amazon or Home Depot. Customers should support local and be happy it is an option. I'm glad Gateway Tru Value is here.

I needed two 5 and 1/4 x12x12 tight knot cedar lap siding. seems nobody in the Tacoma area could…read moreor would get them and was quoted any where from 10 to more dollars a linear foot. If that store could/would order them. Oh and I mite have to buy a " Bundle of six of that. Our daughter lives in Yelm and has been to the store several times and asked me to look into them. Well I called told the man who answered the problem. He had to call me back and yes I ordered what was needed. In short. I didn't pay thru the nose and everyone there was the very best. When I have another project I'll be going there. Yes it's a 25 plus mile drive- but they are worth it. No more big box stores when I will be spending larger sums of money. Mountain Lumber's prices are lower or about the same and they treat you right. Remember to leave your big city attitude where ever your from. Family owned and run.

I have shopped this location many times , always greeted promptly . very knowledgeable staff ,…read morehelp me on many projects , great product recommendations that fit what i needed . i will continue to shop and recommend this location to everyone i know . thank you Mountain lumber staff .

Very sketchy and not helpful at all. I really wanted to give them a chance but don't bother.read more

In the world of big box stores, it's nice to know that places like this still exist…read more As you walk in, you're immediately greeted and asked if they can help. Don't let the size fool you - for a small store they have everything you need and more. On our last visit, I swear we were in and out in a minute flat.

cashiers are always rude towards me for some reason. i feel like its racial. only 2 guys in there…read moreactually smile and say whats up.