Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

Terrific honest people. It is a pleasure doing business with them. They replaced our HVAC system…read moreand were very knowledgeable.

This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

Positives, showed up on time, and demonstrated black mold in my furnace system. This was not…read moreservice from Maven Air Care, but a subcontractor service. Pricing was iffy, offered 50% off to $400, then multiple add-ons attempted. Many attempts made to renegotiate services stated in email as covered. Vents left unsecured and no cleanup. I ended up paying $600 plus tax for incomplete duct cleaning and a treatment alleged to kill the mold within system.

Every time they come out, they will say, "I have good news and bad news." The bad news is always…read morethat your furnace, sump pump, air conditioner, electric panel, water heater, etc., is outdated and should be replaced. Every. Single. Time. Be prepared to push back. Their technicians are knowledgeable and skilled, so they do good work, but QUESTION EVERYTHING. This business is designed for the upsell.

My elderly Mother, who is on a fixed income, called Wilson plumbing when her shower backed up on…read moreFriday afternoon, they sent someone out same day but started with a 1000.00 cost to unclog the drain. Taking advantage of her situation they up sold her to 2K to clean all of the pipes. The technician was there until 7pm and by 7:30 the shower & toilets were backing back up again! She immediately called back and was told that they couldn't come back out until Monday and would waive the service call fee only. I then called a separate company who sent someone out that night and was able to locate the filter that connects the house plumbing to the septic (which Wilson plumbing said she did not have) and remove a clog in a drain that was supposedly just done, for 300.00.

Sent a request for a quote on an air-conditioning repair or replacement. Attached a photo of broken…read morepart inside the condenser. No appointment had been set and no reply had been received. Then we got a reply that said " booked at this time" though a specific time had not been requested. Perhaps they meant to say we are booked for the next couple weeks or something like that. It was just vague.

The heatwave in June reminded me that we needed to get our A/C serviced to make sure all was well…read more Talked to Tony, the owner, to set up our appointment. Very nice guy. Price was right in range of what I expected to pay. Tony made sure I understood the process and that all my questions were answered. The day of service, the tech was great. Arrived promptly, was well-mannered, and explained everything well both before and after. He did all the needed work in about an hour and that was that. We will very much be using this company in the future.

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

Last winter, my furnace was making noises I wasn't used to and being the worrier I am, I feared my…read morefurnace was on its last leg. I called the big name, highly advertised, HVAC company for a tune up and they told me not to "waste money on any more maintenance, because it's on borrowed time." That company quoted me a price to replace it and that forced me to shop around... and I'm so glad I did. A buddy of mine gave me Bobby's (owner/operator of East End) number. I called him out to my home to get a quote for a new furnace and ac unit. He was on time, polite, and genuine. He took a genuine interest in our life and our needs (became obvious on his next visit 5mths later when he came to upkeep our old unit we almost replaced. He asked for updates on life events we shared on his last visit ) He looked at our set up and was very reassuring as we had more life out of our furnace! He didn't scare us into a sale, he only sold us on himself, his work, and his price ($1k+ cheaper than his competitors) Overall, I recommend East End and Bobby very highly. It's hard to find someone who is honest AND provides exceptional work. Your search stops with East End.

Great company! Fast service, went the extra mile to make sure that my furnace was properly working…read moreand heating! Very knowledgeable asked questions and he took the time to show me the ins and outs of how my boiler works. Prices are extremely fair and was there within a few hours of contacting will being using East End in the future!

8/13/25 Zach came to…read moreservice our air conditioning today. He found the problem and was able to fix it immediately. Zach was friendly and professional. We are now cooling down again. Thank you Zach The Stovalls

they are quick to put in new service $$$$, but not open 24 hours to service problems. 90+ degrees,…read more6 month old furnace A/C not working and nobody to answer call or come out. Pick a company that can do 24 hr service calls

The K Company is an outstanding hvac business. I had my whole system installed in my home 10 years…read moreago. Over the weekend my AC went out and Monday I had a tech arrive to change out the condenser on my outside unit. Joe handled everything while I was away from the house at work. He diagnosed the issue and went to get the replacement parts. He called me to keep me informed of the process and expected costs. The price was fair and actually less than I expected. He even went the extra mile and tightened a screw on my door to adjust it to close easier. I'd recommend the K Company to anyone needing hvac work.

We had an outstanding experience with the K Company. They came over to install an ERV system and…read morewe could not have asked for a more professional team. They we're on time, very professional and very dedicated to doing the job right. They also did an outstanding jog of cleaning up as we could not tell that any work was done in our basement once they left. I would highly recommend the K Company!