Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

We closed on our first home in late March 2026 after a months-long process that required navigating…read morea tight timeline, a complex condo approval, and significant financial stakes. Kevin Leibowitz at Grayton Mortgage was exceptional throughout. As first-time buyers, we came to this process with limited knowledge of how mortgages work. Kevin invested considerable time in telephone conversations where he walked us through the fundamentals -- how loan structures work, what the key figures mean, and how different decisions would affect our outcome at closing. He was never dismissive of our questions and consistently ensured we understood what we were agreeing to before moving forward. His value became most apparent on closing day itself. Kevin attended in person and conducted a line-by-line review of the final figures. He identified a duplicate charge of approximately $13,000 that had not been flagged by anyone else in the room, including our attorney. He challenged it directly, and it was removed. Without his presence and diligence that morning, we would have overpaid by a significant sum. Kevin is responsive, precise, and genuinely invested in his clients' outcomes. We would recommend him without reservation to anyone navigating a purchase in New York City.​​​​​​​​​​​​​​​​

Kevin was outstanding to work with as a first time home-buyer. Extremely thorough and well educated…read moreon the entire process. it was a very smooth experience. I would recommend to use him!

We had an excellent experience with Cross Country Mortgage, especially Peter Lucia and Stacey…read moreNapolitano. CCM completely understands the Brooklyn/NYC market and made the re-finance process easy and positive. After being frustrated with regular banks (Chase and Wells Fargo), I actually searched and found the very good Yelp reviews and called CCM on a whim. After speaking with Peter for five minutes, he was confident he could make it work and understood the neighborhood. Throughout the process, CCM were very responsive, friendly, professional, always pushing things forward; they are a true Team. I highly recommend CCM! I just wish I had called them years ago- would have saved lots of time and $. Really.

It takes a lot to upset me as a realtor. My client took almost 48 hours off work because this…read moreparticular company couldn't get its ducks in a row as far as getting him approved and cleared to close. This was one of the worst experience I've had since I've been a realtor since 2014 and if I have anybody come to me and tell me that they're gonna be using Cross country mortgage I'm gonna tell them about this experience and let them make a decision on their own.

I've sold and bought several homes and this was the worst mortgage broker/lender I've dealt with…read more The buyer used Go Rascal and UWM and ultimately fell through after multiple extensions were granted. Poor communication (will know in 20 minutes and no reply for several days after) and aside from all the normal pre approval they claimed to have, couldn't even give a closing date - nevermind actually close a deal in 3 months!

If you're looking a mortgage broker who throws their hands up after working with you FOR WEEKS on a…read morecomplicated deal and doesn't fight for you, you've found the one! Talk about a waste of time -- you can't make this stuff up.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

I need your help about a vacancy please contact me by the way my name is Daniella Dorismond I can…read morebe reached at 917 5005853

Brian and his team (Jenny!) and the underwriting team at Wells Fargo were fast, responsive and made…read morea complicated mortgage process for a NYC condo as simple as possible (also depends on how organized you are on your own documentation side). Aside from getting the top rates for our mortgage (Brian beat all the other banks hands down and locked the rate as promised), Brian and his team are always available by phone and e-mail to answer any questions and my husband and I found that very re-assuring and professional. We hope to work again with Brian and his team for our other real estate purchases and will gladly and without hesitation recommend him to family and friends.

I have worked with Jackie and her team on three mortgage transactions in the past two years. She is…read morevery knowledgeable about the NYC market and is quick to respond to all inquires. Jackie's franchise has both direct lending and broker capabilities, which have come in handy in getting the best pricing. Everybody on her team is a pleasure to work with as well. Jackie has earned my business for a very long time.

Jackie Frank and her team are absolutely phenomenal! What they did to get my son's (Jack "Courage"…read moreDunlop) recent LA home purchase to close quickly was truly above and beyond. With Jackie's impeccable knowledge of the market, rates, financing, etc., combined with the expertise and support of her team, my son was able to get the home of his dreams in a multiple offer situation by offering a 21-day close. It was nothing short of amazing! Jackie's winning personality and calm manner took the stress out of what could have been a very stressful process. If we could give her 10 stars we would! We highly recommend Jackie and the Guaranteed Rate team!

Had an amazing experience renting out my apartment through broker Conrad Martin…read more He walked me through each step of the process and was available through email/phone/text at pretty much anytime of the day/night. He did everything from giving me recs on how to have my apartment ready to cleaners/repair people, literally anything you can think of. Was proactive, would give me step by step guidance, and spoke with me personally when I would have any confusion. Would recommend Conrad and cooper&cooper to anyone in the market for either rentals or purchases!

Yiwen was an extremely welcoming, knowledgable, and effective broker during our NYC housing search…read more After gathering our preferences, she immediately got to work finding applicable listings and organizing a neat schedule for a full day of tours. Yiwen was instrumental in helping us sign our lease, and after 6 months we love our place! 5/5 experience, would definitely recommend to a friend or colleague.

As a first time home buyer, I started my journey not even being sure if I was "mortgage-worthy"…read more Mikhail D. took my hand and held it every step of the way. His expert knowledge was evident from the outset and it was a source of constant reassurance. I really felt his personal interest in helping me achieve this goal; almost like a fatherly care. He was the real MVP of everyone involved and I cannot show my appreciation enough! I would also like to thank Sammy G. for her thoroughness, efficiency and vigilance in processing all the paperwork. I think the sincerest "thank you" is a referral and I would refer Eugene and the NYME Team without hesitation. I am a proud homeowner with sheer gratitude!

Love these guys!!! Ted was so great, and very responsive, answered all my questions efficiently…read more Will be calling back as soon as I'm ready!

I came in to give NAVY FEDERAL CREDIT UNION ( NFCU) some money and the turned around and gave me…read moremoney. As they say!!!! Where they do that at??????? NFCU that's were. So I had 3 checks to deposit because I thought it would be better and faster than mailing it. Brenda was my CSR and she was astounding. She provided me with information on how to do a mobile deposit. I told her I knew how but she was insisting on telling me regardless. Sometimes, it is better to be quiet and listen even if you know how to do it already. Brenda gave me a check for $5 so I can practice and not be shy about using mobile deposit. IT'S MY BIRTHDAY I have only been banking with NFCU since about January 2025, I already received a credit card with zero % term interest and earned $250 for reaching the program requirements within 90 days and the card is 11% lower than the cards that I have. I was able to get a loan at less than 13%. Doing business with this bank has been a perfect 10/10. Customers service is top tier A1. I dealt with a few CSR's but didn't get their names. Thanks NFCU and staff.

This is the absolute worst bank and I urge everyone not to do business there. Customer service is…read moreterrible. It takes forever to accomplish anything. Stay away!!!!